About The Job

YOUR MOMENT IS NOW: DIVE INTO THE RETAIL AND LUXURY INDUSTRY AT LOUIS VUITTON MEDITERRANEAN 

Are you enthusiastic about the world of luxury and excited about the prospect of working in a vibrant and dynamic environment? Then you're in the right place! At Louis Vuitton, we're seeking talented and motivated individuals who want to immerse themselves in the thrilling universe of luxury and gain unique experience as part of our in-store team. 

Who Are We

Our French fashion house stands as a beacon of craftsmanship, innovation, and excellence, shaping the global luxury landscape. For over 150 years, individuals at Louis Vuitton have shared a spirit of passion and mastery, crafting careers filled with opportunity and adventure. Explore, innovate, and create with us – your extraordinary career awaits. Embark on a journey with Louis Vuitton, a symbol of luxury and elegance since 1854, and apply now to discover your potential with us.

Job responsibilities

• Manage internal CRM software to teach and troubleshoot for stores.
• Assist boutique level initiatives including client capture programs, follow-up campaigns, etc.
• Assist with database troubleshooting.
• Support CRM Analyst in exporting data and updating internal files for weekly reporting.
• Perform database reporting to support the store Clienteling objectives, and extract insights to support the Clienteling department, and other key stakeholders.
• Implementation of tools and actions required regarding Client Development.
• The CRM Advisor works in close liaison with all retail teams in the MED Region: Spain, Portugal, Morocco, Greece, Turkey, and Israel.
• A key support in the department with driving Clienteling excellence in all boutiques.
• Create and facilitate weekly CRM call & presentation with all retail teams.
• Collect weekly updates & deadlines from CRM team and relay to retail communications.
• Assist with boutique training materials in Clienteling practices.
  
  

Profile

Expected Attitudes & Skills

• Be a self-starter and autonomous in terms of Agenda and priorities.
• Highly organized and rigorous, while working on multiple tasks simultaneously.
• A proven ability to deliver results.
• Excellent analytical and synthesis skills.
• MS Office, full Excel proficiency is mandatory - Power BI & Salesforce is a plus
• Ability to work in a fast-paced environment, ability to adapt to changes.
• Strong communication skills and easily connects with others.
• Highly motivated & strong personal interest for luxury & consumer goods environment.
• Fluent English is mandatory, Spanish is a plus.
  
  

Required Profile & Experience

• Graduated from Business School/University and holding a degree in Marketing/Business Administration/Analytics or any other related field.
• Previous experience of at least 2 years in Marketing/CRM/Business Analytics in a similar role is a plus, in the luxury industry it will be highly appreciated
• It is mandatory that the candidate can formalize a “contrato de prácticas” based on Spanish labor law.
• Availability: From Monday to Friday, 40 hours/week.
• Start date: Immediate
  
  

Additional information

Louis Vuitton respects and promotes equal opportunities. We celebrate and embrace the uniqueness of each individual and are committed to creating an inclusive work environment.

Reference LVM30097