Agile SaaS

Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14,000+ customers (and growing) to make...
Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 14,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, Sydney, Madrid, London, Berlin, Tel Aviv, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

Aircall has a specialized PMO department within Tech, in which a program manager is requested.

The PMO is focused on cross-team projects and program management across all Engineering and Product, and program manager will maintain a strategic plan and schedule for his/her programs, inform and advise stakeholders, review the status and progress of each project and safeguard the quality of each project plan and its deliverables and provide deep reporting and analysis to the executive management teams.

Program management is about planning work, organizing tasks and resources, controlling processes, and delivering a specific objective. All of this within the Agile methodology. Program manager will help ensure a cohesive and uniform reporting of data and provide insights across teams to enable improved delivery across multiple projects.

The Program covers different projects and strategic goals. It requires identifying the dependencies between teams and plans and also keeping track of all project real time updates and adjustments, keeping the Management informed of the overall status of the Plan.

It’s about MAKING SURE THAT ALL THE MOVING PARTS MOVE TOGETHER AT THE RIGHT TIME.

So this role as a member of the PMO is to juggle the priorities and projects so there are measurable outputs being delivered regularly.

Your mission @Aircall:
  • Deep dive into the set of specific project all across Technology, understanding dynamics of the situation and deviations. Ensure product delivery commitment, overseeing the successful delivery of the program’s output/product.
  • Understand the business objectives
  • Understand the Aircall Product delivery process and the Agile methodology. Explore new ways of improving existing processes to succeed in working on cross-functional topics.
  • Close work with Engineering and Product Teams to keep track of the roadmap. Identify and find solutions to roadblocks across all teams, helping coordinate the projects and their interdependencies.
  • Develop models and analysis to support data-driven decisions
A little more about you:
  • Strong practical experience in project management, preferably in a Saas product. Ability to follow up a plan of reasonable timelines, while delivering projects that align to the business strategy
  • Proven track record of project management methodology and techniques
  • Good understanding of the wider objectives of the program
  • Strong rigor and organization, ability to manage tightly, over time, a large quantity of information
  • Soft skills / personality traits (attributes you are looking for in your ideal candidate)
  • Excellent communication and stakeholder management skills.
  • Enthusiasm, driving force and power of initiative
  • Quick adaptability to changes. Programs are inherently uncertain.
  • You have an experience in SaaS or strong interest in the SaaS industry
  • You have a big smile on your face and always willing to help others :)
Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a place where great people trust one another and thrive together.

People flourish at Aircall and now is the time to be part of the team and the journey we’re on.

Why join us?

🚀 Key moment to join Aircall in terms of growth and opportunities

💆♀️ Our people matter, work-life balance is important at Aircall

📚 Fast-learning environment, entrepreneurial and strong team spirit

🌍 45+ Nationalities: cosmopolite & multi-cultural mindset

💶 Competitive salary package & benefits

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

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