🐼 Who we are

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.

Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.

🤘 How we do it ?

About

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

🎯 What drives us — We're obsessed with helping our members live healthier

Mission is the Boss: long-term thinking, seeking our mission success above all else.

Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.

🏆 How we build excellence — We hire the best people and give them platform to succeed

Champions of excellence: extremely high standards and talent density.

Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.

Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously

🤝 How we grow together — We help each other improve through honest feedback and bold thinking

Optimistic alchemy: optimists who collaborate with genuine care and support teammates.

Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally

Bold & creative contrarians: think differently to achieve greatness, try new approaches

⚡ How we move fast — We fight complexity and focus on what matters most

Disciplined in execution: taking decisive actions with focus that compounds success over time

Fight for simplicity: only high impact processes, smart frugality

⭐ People Growth (knowledge management)

Knowledge management is the structure that helps to uphold our core values of transparency and distributed ownership. Becoming the architect behind the strategy is a real chance to play a key role at Alan and help scale our beloved culture.

The role is designed with 70% of the time spent on knowledge management and 30% of the time on the fundamentals expected within the People team. This split is expected to evolve over time towards more People Growth topics, with knowledge management gradually taking up less bandwidth. Below is an overview of the role's key missions.

1️⃣ Knowledge management (70%)

• Re-shaping the knowledge management strategy in alignment with our distributed ownership model. This will require creativity and scrappiness to fit within Alan's fast pace, ever evolving environment.
• Liaising with community leads and/or documentation referents in communities.
• Enhancing our use of AI for knowledge sharing.
• Driving continuous improvement efforts, focusing on process enhancements, tool optimization, and expertise development.
• Ownership of the documentation tool - currently Notion (including renewal, negotiation, feedback...).
• [As a second step] Improving Alan's use of other knowledge tools such as Github, Slack and GDrive.
  
  

2️⃣ People Growth and Ops (30%):

• Supporting Alaners by being a first point of contact for their People enquiries.
• [As a second step] Contributing to People Growth topics.
• [As a second step]
• Taking ownership of internal communication at Alan could be an evolution for the role.
• Managing individual situations could be an evolution as well.
  

Is it what you are looking for?

You may be a great fit for this role if you have:

• A strong interest in documentation / knowledge management.
• Curiosity about HR.
• Skills in AI, automation and process improvement.
• A taste for operational tasks combined with a capacity for scrappiness and outside of the box thinking.
• Strong communication skills and an ability to convey your convictions constructively.
• Strong stakeholder management skills.
• Efficient project management and problem solving skills.
  
  

Language requirements

• Professional fluency in English (spoken and written)
  
  

Level range

• For this role we are targeting to hire in the B1-C1 range on our level grid.
  
  

🙌 Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, We Offer

• Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
• All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
• Flexible vacation policy and flexible working hours. Organize your time as you wish.
• Transport. Country-specific commuter benefits.
• Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.
• Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
• Fair rewards. Generous equity packages complement your base salary.
• Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family.
• Parental leave. Extended parental leave for all new parents.
  
  

Important note: we hire people, not roles.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.