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Job summary Amazon is now reinventing on behalf of the business customer and focused on building Amazon Business, the B2B marketplace. Amazon Business Account Managers are responsible for initiating and developing strong relationships with Public...

Job summary
Amazon is now reinventing on behalf of the business customer and focused on building Amazon Business, the B2B marketplace. Amazon Business Account Managers are responsible for initiating and developing strong relationships with Public Sector organisations (Education, Government and Non-Profit). They balance their time between acquiring new business and growing accounts, by assisting customers in enabling solutions sets to best suit their procurement and digital transformation needs. Account Managers work closely with customers to understand their procurement requirements (typically across procurement, finance and IT functions –or- vertical equivalents) and then work with internal Amazon teams (e.g. retail, 3P, integrations teams, PMs, lending team, integration and vertical specialists) to determine the best solution to address the organisations needs. Account Managers have strong sales and communication skills that help to deliver quantitative and qualitative results. This individual needs to be able to roll-up their sleeves and balance their time between Bottom-Up and Top-Down selling whilst showing strong sales process skills and a willingness to learn, improve and be humble.

Key job responsibilities
The key job responsibilities include but not limited to:
· Initiate prospecting and lead generation activities (ability to build, manage and execute 3x Pipeline)
· Assisting customers with account setup and present customers with Amazon Business solutions (eProcurement, invoicing, tail-spend consolidation, category spend, Business Prime, etc.)
· Meet and exceed input and output targets for feature/spend adoption, user expansion and revenue goals
· Identify, educate and implement relevant AB solutions with customers
· Track and relay customer needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams, Leadership and other support functions
· Master internal tools (i.e. SFDC, Verification/Business console, excel, etc.)
· Independently work on projects and present meaningful results to the leadership team
· Responding to and supporting customers’ requests (wide-range of requests) in a timely and customer obsessed fashion.

About the team
Amazon is now reinventing on behalf of the business customer and focused on building Amazon Business, the B2B marketplace. For this reason, we are recruiting the best talents to make this vision a reality across the globe. B2B represents an incredible opportunity to address a vast new segment and customer base and is an area of high investment for Amazon. Our business customers have different needs than the traditional Amazon customer and thus we have to reinvent everything from how we display our selection, price our products, and provide the right customer experience.


· BA/BS required
· 5/6+ years sales experience (Public Sector experience not required but good to have)
· Track record of consistently meeting or exceeding sales targets
· Strong quantitative skills
· Exceptional and effective verbal and written communication skills
· Exceptional attention to detail and organizational skills
· Ability to work independently, as well as part of a team
· Working knowledge of B2B sales, procurement processes, and experience working with senior management in large organizations
·ability to manage both a book of business (new and existing) and own projects outside scope of role
· experience (nice to have)


· Active listener and effective communicator
· Ability to prioritize and demonstrate relentless discipline in achieving goals
· Proven ability to influence others
· Willingness to roll up his/her sleeves
· Expert use of MS Office Suite, CRMs (e.g. and other systems
· Public Sector background (not required)
· Displays strong leadership skills
· Innovate with and on behalf of customer and starting with our customers and working backward

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

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