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Are you interested in contributing to the customer experience at Amazon and working with people? Does the thought of leading and motivating a team of exceptionally talented individuals excite you? Welcome to the Amazon translation team. A Localization...

Are you interested in contributing to the customer experience at Amazon and working with people? Does the thought of leading and motivating a team of exceptionally talented individuals excite you? Welcome to the Amazon translation team.

A Localization Team Manager guides the team to work toward the overall vision of the organization, whilst finding ways to work towards Amazon’s mission of being the most customer centric company on earth. Does growing talent, leading projects, and driving exceptional results in a fast paced, ever changing, continuously growing environment excite you? Then take a further look into the responsibilities of the translation team lead.

As a LocalizationTeam Manager, key responsibilities include but are not limited to:
· Supervising a team of Localization Project Managers, responsible for customer-facing processes and freelance and in-house linguistic resources, as well as major vendors;
· Identifying and eliminating barriers to accuracy, efficiency, and consistent communication;
· Measuring performance, providing feedback and coaching individual contributors;
· Creating team goals based on a robust set of operational and business metrics;
· Ownership of inter- and cross- departmental projects: identifying process improvement opportunities, solving complex issues and proactively managing stakeholders’ needs;
· Development, analysis and improvement of new strategies, projects and procedures to meet short- and long-term goals;
· Leading by example on evaluation of customer requirement, promoting smart solutions;
· Creating an inspiring team culture in alignment with the leadership principles, and based on open communication, inclusion and high levels of job satisfaction.

In this role you are expected to perform as a Program Manager / Team Manager, to work closely with your peers, senior managers and several stakeholders, and to drive the expansion of the specific areas of the business. The successful candidate will have a solid sense of ownership, a data-driven approach to decision making, a passion for scalable productivity models, a strong talent for dealing with the ambiguity of ever-changing scenarios.

Interested? We want to hear from you! Please indicate in your resume how you meet the basic and preferred qualifications listed below.





BASIC QUALIFICATIONS

· At least 4 years of work experience as localization program manager and people management, in a fast-paced environment
· PM certifications, e.g. Six Sigma, Prince2, Lean
· Knowledge of CAT tool such as Trados, Memsource
· Proven ability to analyze data, using the data to drive decision-making and implement effective resolutions.
· Extensive excel knowledge
· Strong business judgement
· Strong prioritization, time management skills and ability to delegate effectively.
· Demonstrated appropriate sense of urgency and adaptability in response to changing business needs.
· Excellent communicator (written and verbal), composure under pressure and professional attitude.
· Proven ability to lead by influence, giving and receiving feedback effectively.
· Bachelor’s degree or higher from an accredited university.
· Fluent English


PREFERRED QUALIFICATIONS

· Experience in reporting tools like Tableau or QuickSight a plus
· Knowledge of VBA, SQL, Python
· Coding skills
· Knowledge of reporting tools such as Quicksight
· Knowledge of other languages apart from English.

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