Excel

Amazon is hiring a Snr Learning Manager in Barcelona. Central Operations in Amazon Logistics (AMZL) is the backbone of EU AMZL Operations to run increasingly complex and growing last mile delivery networks. Central Operations is an over 500 people...

Amazon is hiring a Snr Learning Manager in Barcelona.

Central Operations in Amazon Logistics (AMZL) is the backbone of EU AMZL Operations to run increasingly complex and growing last mile delivery networks. Central Operations is an over 500 people organization based out of Barcelona and London with a vision to transform the way AMZL executes route planning, scheduling, forecasting and last mile delivery. We are looking for a Central Operations Snr Learning Manager with a record of accomplishment in developing on-boarding and continual learning plans at scale in operational environments. This person will lead a team of learning professionals who will train a large number of new team members from the ground up by developing detailed plans, using data to drive their decision-making processes, and is also responsible for the continuous improvement and re-training, and highlights areas of development for the business as a whole through quality DPMO metrics. The Snr Learning Manager will spearhead the creation of a talent management program to ensure all employees have a career plan to grow within the organization.

Main responsibilities:
· Supervise the creation of a continuous learning program for internal talent to develop. Own an end to end roadmap for Central Operations members to grow and progress in their careers.
· Responsible for the onboarding of 150-250 new joiners/year through the development of on-boarding plans for all new joiners, from Day 1 to completion of training, deployment into role and ‘continuous learning’ throughout their career.
· Collaborate with stakeholders and/or managers to secure resources, scope efforts, set project priorities, milestones, and drive delivery to meet deadlines to meet program goals.
· Manage and develop a team of 5-10 learning coordinators and managers
· Develop the infrastructure for all training and development programs by establishing standardized methods for delivery, evaluation, measurement and reporting


BASIC QUALIFICATIONS

· Bachelor's degree or equivalent
· 7-10 years’ experience; at least 3 years' experience managing and developing a team, and achieved collective success
· Fluency in English
· Excellent communication and influence skills are necessary, with the ability to communicate both verbally and in writing with audiences at all management levels.
· Experience formulating and implementing training/performance improvement strategies, technologies, methodologies, and procedures for standardization and delivery throughout the organization
· Work experience with career progression in designing, developing, and/or delivering classroom training in the workplace.
· Aptitude for learning and using technology for both training design and data analysis.
· Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations.
· Experience in Business and Leadership Coaching
· Good Excel knowledge


PREFERRED QUALIFICATIONS

· Master’s degree and/or MBA
· L&D certification by recognized body (e.g. CIPD)
· Experience in instructional design tools (e.g. Storyline, Camtasia)
· Proven ability to deal with ambiguity and competing priorities
· Proven ability to actively use business metrics and or talent metrics, and training data to track, trend, and manage impact of training efforts
· Strong organizational, interpersonal and communication skills
· Experience with Experimental Design & Research
· Experience creating e-learning content or using LMS tools
· Experience from within logistics, distribution or retail industry is a plus
· Passionate about Diversity, Equity, and Inclusion, with a proven track record of implementing inclusion strategies within their organization

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