The Amazon Payment Acceptance & Experience Team is responsible for how Amazon’s customers pay on Amazon’s sites and through Amazon’s services around the globe. You will work with the biggest players in the payments industry to deliver best-in-class...

The Amazon Payment Acceptance & Experience Team is responsible for how Amazon’s customers pay on Amazon’s sites and through Amazon’s services around the globe. You will work with the biggest players in the payments industry to deliver best-in-class customer payment experiences while driving change in the industry.

You will use your experience to create and maintain relationships with leading financial institutions and global payment networks to deliver paying experiences in Italy. You will analyze internal and external payment data in Europe and proactively engage and influence issuers and external partners to improve the overall customer payment experience.

Multiple roles available in locations across Europe, including London, Milan and Munich.

Day to Day, you will:
· Analyze internal Amazon and external data and identify areas to improve customer payment experience in Europe, with special focus on Italy.
· Proactively work directly with banks and other partners to conduct deep dives on the data that you have analyzed and drive resolution
· Proactively create a feedback loop back to the product and engineering teams to implement any changes that Amazon needs to support to improve our customer experience
· Drive UAT and end to end testing with banks, card networks and providers to continuously improve our customer experience
· Drive marketing and campaigning opportunities with banks and payment networks to improve customer payment experience


BASIC QUALIFICATIONS

· 5+ years of experience in roles such as Program Management, Partner Management or related area in Europe.
· Experience securing partnerships with complex, sophisticated counter parties.
· Track record of big thinking and delivery of strategic vision.
· Proven analytical skills and quantitative skills with demonstrated ability to manage the business ‘by the numbers’. Must be metrics-driven and able to understand complex financial models.
· Excellent written and verbal communication and presentation skills .
· Ability to regularly travel regionally in Europe and periodically to the US. Expected travel <25%.


PREFERRED QUALIFICATIONS

· Experience in program management/partner management in the financial services/payments industry in Europe


¡No te pierdas nada!

Únete a la comunidad de wijobs y recibe por email las mejores ofertas de empleo


Nunca compartiremos tu email con nadie y no te vamos a enviar spam

Suscríbete Ahora

Últimas ofertas de empleo de Gestor/a de Cuentas en Madrid

Schneider Electric

Madrid, ES

📢 💻 Are you ready for an Unforgettable Journey? Schneider Electric, a world leader in sustainability, invites...

Prodware

Madrid, ES

Resumen En Prodware nos encontramos en un periodo de fuerte crecimiento 🚀 y estamos buscando gente como tú para que...

MBR Partners

Madrid, ES

Job Description Main Responsibility Areas: Account Management of existing Clearing Business Unit customers, selling new...

Account Manager

25 mar.

Catcher

Descripción del puesto Catcher es una empresa de tecnología que ha desarrollado el único marketplace B2B de última milla...

Account Manager

22 mar.

Sage

Madrid, ES

Descripción You will be responsible for cultivating and maintaining strong relationships with clients, understanding...

Account Manager

16 mar.

Voxel

Madrid, ES

Are you looking for a new and challenging project to propel and multiply the growth of your professional career? Do you...

Minsait

More digital. More human. More Minsait. Somos una empresa líder global de tecnología y consultoría digital que conecta...