About Us

Bitbrain is a neurotechnology company that combines neuroscience, artificial intelligence, and hardware to develop innovative products.

We create high-tech EEG brain sensing devices and software solutions for real-world human behavior research, health applications, and neurotechnology development.

Our mission is to help research, technology, and health professionals integrate neuroscience into their work in a practical and reliable way.

Job Position

We are looking for a

Support Technician

to join our Supply Chain Department.

The candidate will develop

tasks focused on post sales

such a customer training and first level incident management.We look for a motivated person with

knowledge in engineering, science or tech

with a strong interest in neurotechnology and customer relationship management.

> Your main tasks:

Reporting to the Support Manager, your main objective will be assisting customers with training and support on their use of the technology.

Customer

training (Face to Face or online).

First level

incidents management.

Management of

contact with the client in second level incidents

RMA

management

Development of

customer resources

(Help Center, FAQ's, Webinars...)

Development, P

roduct evaluation

and testing (Hardware/Software).

The candidate

will work closely with R&D providing feedback to other depts.

We Offer

A pleasant working environment with

flexible working hours

and a strong emphasis on work-life balance.

An exciting,

dynamic environment

within an emerging market, working alongside a highly skilled team.

Opportunities for

professional growth

in a growing international company.

International environment.

Office located in the

center of Zaragoza,

Spain.

What are we looking for?

:

A

BS degree in scientific, engineering or tech.

Strong

communication

, writing, and presentation skills.

Fluency in English and Spanish

Willingness to

travel

as required.

Interest in

new technologies

and neuroscience.

Teamwork

orientation and adaptability to

change.

Willingness to live or relocate to

Zaragoza.

> Bonus points if:

You have experience in the neurotech, biomedical, or medical device industry.

You are familiar with EEG, eye tracking, or related modalities.

You Have Additional Language Abilities.

If you think you're the right fit for this position and would like to be part of Bitbrain, please send us your CV and/or Motivation Letter to ******.

We will carefully assess your profile and inform you of your progress in the selection process.

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