Agile Selenium QA Salesforce SQL

In this role you will be the key partner between the business SMEs and our technical teams. You will use your skills to “accept” technology releases into the business. You will understand the business processes and use your testing...


In this role you will be the key partner between the business SMEs and our technical teams.  You will use your skills to “accept” technology releases into the business. You will understand the business processes and use your testing experience/understanding of the technology to ensure that business acceptance criteria is fulfilled.

You will be reporting into the UAT Lead for our International Markets’ Total Health & Network business. 

A key part of the role will be to plan, develop and execute test scripts.  As well as performing ad hoc exploratory testing to aid the delivery of our online service.  At all times looking for the highest quality, from a business user acceptance perspective, and using Agile methodologies.

You will perform testing across the internal operating tools and work closely with the Technology and Product teams to ensure reliable and consistent product functionality.

Our primary technology includes web portals in use by Cigna employees along with web portals and a mobile application used by our global customers.

Key Responsibilities

Test analysis/planning, including:

  • Creating test deliverables; Test Plans, Test Scripts (both manual and automated), etc where required.
  • Reviewing requirements for ambiguities, inaccuracies, logic statement flaws, best possible solution, etc with business owners
  • Specifying and creating test data requirements
  • Preparing test environments for test execution.
  • Expanding on existing automated regression scripts
  • Recording results in the internal defect tracking system for reference purposes and communicating to relevant parties.
  • Bug management and bug triage.
  • Representing the Test team at various project meetings, bug triage meetings, etc.
  • Working with Project Managers, Technology & Business Intelligence teams for successful management of projects.
  • Ensuring quality standards are met throughout the delivery process.
  • Considering & planning for browser, operating system and device compatibility
  • Reviewing test tool needs & vendor comparison to aid in increasing scope of test coverage.

Test execution:

  • Performing manual and automated web application functional testing across multiple platforms and browsers.
  • Exploratory testing on new or existing configuration based web sites, additions to the product backlog or ‘green field’ projects
  • Test execution of manual or automated regression test scripts.
  • Create, update and execute automated test scripts. Maintain UAT Regression script libraries.
  • Assisting in the development of the automated regression test scripts on various environments after each release.
  • Identifying, escalating & tracking of defects, comparing customised vs base functionality, outlying breadth of issues, deep diving into causes as much as possible o aid quick resolution.
  • Generation of online reports, by persona,  in specific languages for external translation house review.
  • Working with developers daily, PMs and other teams to clarify & replicate issues.


  • Ensuring relevant database tables are being updated correctly using tooling and / or T-SQL queries (where required)



Skills and Experience Required:

  • Ability to interact effectively with others and build strong relationships at all levels within a corporate organization
  • Strong written and oral communication, organizational and administrative skills
  • Product-oriented team player who demonstrates integrity in all interactions
  • Creative, methodical, astute and with strong analytical skills
  • Ability to handle multiple projects simultaneously in a deadline-driven environment
  • Web based technologies
  • Proficient in the use of Selenium for automated testing
  • Knowledge of industry used technology
  • Experience in load, performance & stability testing desirable
  • ISEB qualified beneficial
  • Salesforce & Vlocity technology experience beneficial




About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

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