A successful Customer Service Representative will focus on handling customers purchasing request, developing strong relationships with the assigned accounts and supporting the sales team for continuos market growth
- To process, monitor and follow up costumers' purchasing orders
- To ensure effective service and administrative support for the assigned customers
- To provide delivery commitment to customers and follow-up on order activity, to alert customer and sales team in case of discrepancies
- To handle new customer and supplier requests creation, and local purchasing tasks, manage invoice creation and corrections and return of the material activities
- To receive and process customer inquiries on standard pricing, lead-time, products, availability, through an efficient, prompt and friendly communication with the aim of maintaining excellent customer relationships
- To establish key communication link between customer and internal departments (sales, logistics, finance, production) to keep all involved parties aware of customer activities

Requisitos:

- Higher education or bachelor's degree with administrative and/or commercial orientation or equal through experience
- At least 2 years' experience in administration/customer service/logistics

Beneficios:

- Direct employment contract with the enterprise