We have a professional development opportunity for you!
At DHL Global
Forwarding we are looking for a Key Account Manager to join our team, reporting
to the Business Development Head of Spain.
Give yourself a
chance and get in touch with us.
Because we care about people and we put the customer at the center of our focus.
We have Certification as Top Employer and Best place to work in Spain and globally
new strategic customers within the sectors assigned.
new customer portfolio in terms of Gross Profit & Volume.
assigned sectors in Gross Profit & volumes throuhg:
-Deep understanding of global forwarding industry and knowledge on DGF products (air, ocean & customs) and biz models .
management expertise in a multinational environment, with proven commercial
to identify customer needs and main stakeholders by gathering information and
building long-term relationships .
communication and presentation skills, both in English & Spanish.
& external networking capabilities.
to develop value based & innovative solutions.
english level, both speaking & writing.
Main Functions & Responsibilities
-Identify top target customers & biz opportunites of the assigned sectors.
-Develop Win Plan
for target accounts, based on sector value propositions.
by developing & managing customer portfolios based on consultative selling.
-Work with product
to design & develope value added services for the the assigned sectors.
-Compló with DHL sales processes; fully utilize all approved tools & processes to maximize the result of opportunities.
-Receive & share information with accuracy to ensure understanding & agreement with internal & external stakeholders.
-Prepare & share internally & with customers sector consultative presentations, including sector competitive advantages.
-Support & lead sector customer events.
-Prepare structured handover documentation and provide all relevant information to ensure proper customer implementation.
-Build and develop networks with colleagues across the business units to gain new biz/customers.
-Meet company rules, policies & service standards.
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