Office

Hello !👋🏽 At Factorial we're looking for a Junior Account Manager for the DACH Market to help us take the company to the next level. 📈 The role We are looking for a Junior Account Manager to act as the first point of contact with our clients in the...
Hello!👋🏽

At Factorial we're looking for a Junior Account Manager for the DACH Market to help us take the company to the next level. 📈

The role

We are looking for a Junior Account Manager to act as the first point of contact with our clients in the DACH area. In this role you will become our client's most trusted advisor and you'll have a direct impact on increasing customer satisfaction. You will be part of the Account Management team (within Customer Experience) and you will be in charge of advising, retaining and growing a specific portfolio of clients. One of your greatest challenges will be to create long-term relationships with your clients, understand their processes and problems and detect possible improvements in our product that are critical for them.

What will I be doing?
  • Building strong relationships with our clients through regular communication
  • Advising our clients, making sure they make the most of the product and they are aware of all the updates
  • Retaining your assigned clients' portfolio by ensuring they are satisfied with our product
  • Finding creative solutions to our client's problems
  • Work on upselling opportunities from existing customers, with a focus on upgrading your accounts to higher subscription plans.

Requirements
  • You are organized, analytical and you make decisions quickly
  • You are a good communicator and you easily empathize with people
  • You have a digital profile: you enjoy and adapt easily to new tech tools
  • Previous experience in customer-facing roles is preferred
  • You can hold a business conversation in German and English
  • Spanish would be a big plus

Factorial and its mission

Factorial is an HR Software start-up founded 5 years ago, we've won awards and received outstanding customer feedback since day one. It has closed over 80M$ in funding with top international venture capital firms (Tiger, CRV, Creandum, Point Nine Capital and K Fund).

The mission of Factorial is to help small and medium companies automate Human Resouces workflows and centralize people's data to make better business decisions. We currently serve thousands of customers in over 60 countries, and we have built a super talented team of over +500 people.

Diversity is part of our culture, we have more than 25 countries in our teams and we are infused in an inclusive environment for all employees and candidates. Please feel free to apply the way that suits you best - blind resume, using identity pronouns, cover letter, etc. !

Benefits And Perks
  • High growth, multicultural and friendly environment 🤝🏽
  • Flexible schedules! ⏰
  • Free physiotherapy in the office! 💪
  • Alan private health insurance 🩺
  • Healthy life with Gympass (Gyms, pools, outdoor classes) 🧘🏽♀️
  • Save expenses with Cobee 💰
  • Language classes with Yolk Academy & Factorial Language exchange 👩🏽🏫
  • Get the most out of your salary with Payflow 💸
  • Breakfast in the office and organic fruit 🍏
  • Syra and Nora Real Food discounts ❗
  • Free caffeine and theine ☕
  • Pet Friendly 🐶

Want to know more about us? We #betonpeople

We provide intuitive HR solutions for SMEs around the world. Our tools automate and centralize daily tasks to provide insights and help organizations run more smoothly.

¡No te pierdas nada!

Únete a la comunidad de wijobs y recibe por email las mejores ofertas de empleo


Nunca compartiremos tu email con nadie y no te vamos a enviar spam

Suscríbete Ahora

Últimas ofertas de empleo de Gestor/a de Cuentas en Barcelona

Michael Page

Barcelona, ES

¿Dónde vas a trabajar? Empresa de informática y tecnológica creada en 1986, líder en su sector de actividad. Cuenta con...

Account Manager

16 mar.

HelloMrLead

En HelloMrLead, nos encanta poder formar equipo juntos, y apostar por vuestras capacidades, seleccionando a perfiles...