- Support the Head of Special Projects across a number of cross-functional initiatives from process establishment, optimisation and automation to new brand integrations into the Factory 14 portfolio
- Collaborate with internal teams on tool implementations, SOP development and performance measurement
- Build an in-depth understanding of end-to-end processes and multi-channel listings of the brand(s) you’ll help manage
- Analyse and identify listing content, marketing, operational and multi-channel improvement opportunities and work with internal teams to effect change
- Understand the end-to-end product procurement and inventory management process and help prevent stock shortages
- Analyze product-level KPIs (sales, conversation rate, page views, costs, etc.), implement strategies to troubleshoot problems and act as an escalation point for any brand performance concerns
- Monitor competitor behaviour regarding new products, pricing and content in key marketplaces
- Coordinating with our finance, marketing and operations teams produce daily, weekly and monthly customised reporting for all products
- A highly analytical self-starter who can manage multiple projects and break down complex problems without constant oversight
- Experience using customer research, hard data, and metrics to back up assumptions and make data-driven decisions
- Preference for fast-paced and challenging environments, strong ability to learn and adapt quickly
- Sharp eye for brand innovation to drive new ideas and think outside the box with the focus on business results
- Excellent collaborator, with the ability to communicate effectively with cross-functional stakeholders
- Positive “can-do” attitude, reliable, transparent and enjoy working with different types of people
- Strong analytical and problem solving skills
- Detail-oriented mindset
- Advanced Excel skills
- Excellent communication skills, both verbal and written
- Statistical tools, SQL, other programming languages
- Additional European languages are a plus
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