We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa and Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
Our vision and ambition are not only to give everyone easy access to everything in their city, but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.
Your Work-life Opportunity
Our Restaurant and Business Partners are one of the most important parts of our marketplace and working with the Partner Operations team means that you will be working on global projects that will contribute towards making Glovo big and beloved amongst our Partner community across the world.
Be a Part Of a Team Where You Will
- Design, create and implement global communication campaigns and surveys to our restaurant and other Business Partners across our different communication channels (mostly emails, but also SMS / Whatsapp, Blog, Banner)
- Own the communications calendar ensuring there are no campaign overlaps and main KPIs remain healthy (OR, CTRs, etc.)
- Review and prioritize communication requests from different HQ teams as well as local countries
- Draft and review the content of our communication campaigns (informative, educational, etc.)
- Ensure educational materials for Partners are up to date (on-boarding training, device manuals, infographics, etc.)
- Coordinate the rollout of the Partner Blog globally
- Own the campaigns performance KPIs and provide visibility to teams
- Work closely with, resolve issues, provide guidance and train local teams from across the World from Glovo Headquarters
- Define processes to effectively manage communications towards internal Stakeholders and external Partners as we scale
- Work that delivers on both speed and quality. Work smart.
- Lead a team of two people
- Degree in business or communications
- At least 4 years work experience, including experience in email marketing management (ideally with Salesforce Marketing Cloud, although experience with other tools like Mailchimp, Hubspot, Marketo, etc. will be considered too)
- Team player, effective stakeholder management and cross-functional collaboration
- Excellent copy-writing skills
- Great Project Management skills, well organised, resolutive
- Excellent attention to detail
- Team player, proactive and oriented to deliver results
- Comfortable dealing with fast growth, complex business challenges and ambiguity.
- Able to work autonomously
- Excel and MS Office knowledge is a must
- Proficient in English and Spanish. Other European and Global languages are a plus.
- Eye for good design
- HTML is a plus
- Restaurant industry is a plus
- Enticing Phantom Shares plan
- Attractive Relocation package (if applicable ;))
- Comprehensive Private Health Insurance
- Cobee discounts on kindergarten, transportation, and food
- Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
- Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
- Discounted Gym memberships
- Flexible working environment
- Gas: We work hard with energy and passion for what we do.
- Care: We act in the best interest of a sustainable future.
- Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
- Stay Humble: We embrace mistakes and feedback to learn from them.
- Glownership: We roll up our sleeves and get work done no matter our position and level.
At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we're currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.
For additional information on Glovo, please visit https://about.glovoapp.com/
Job originally posted on GrabJobs. If you need to report this job please contact GrabJobs
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