Cloud Coumputing Big Data

A person with disabilities will be given preferential consideration per local regulations. Minimum qualifications: Experience in account management, client service, or management consulting. Experience with data center infrastructure, operating...
A person with disabilities will be given preferential consideration per local regulations.

Minimum qualifications:
  • Experience in account management, client service, or management consulting.
  • Experience with data center infrastructure, operating systems, networking, security, system administration, or service management.
  • Experience working with a cross-functional and geographically dispersed team and customer base.
  • Ability to speak and write in English and Spanish fluently.

Preferred qualifications:
  • PhD in a management, technical, or engineering field.
  • Experience in cloud operations, technical support, or operations (e.g., capacity planning, product release management, etc.).
  • Experience working with channel partners, systems integrators, and third-party developers to deliver efficient solutions.
  • Experience in application/workload migration to cloud architecture.
  • Ability to present technical materials effectively to diverse stakeholder groups and to engage effectively with executives of large enterprises on both technical and non-technical matters.
  • Effective written, communication, project management, and stakeholder management skills, with a focus on translating business requirements into technology solutions.

About The Job

Google Cloud teams work with schools, companies, and government agencies to make them more productive, mobile and collaborative. You will oversee all aspects of the Google Cloud sales process, improving it with your insightful data analysis, troubleshooting, and seamless cross-functional teamwork. Your strategies ensure that companies new to Google products get the highest quality customer support and that the Google Cloud program overall is kept on the cutting edge.

As a Technical Account Manager, you will draw on technical, communication, and organizational capabilities to help customers get the most value from their Google Cloud Platform and Google Workspace investments. Your expertise with enterprise infrastructure implementations, cloud platform design, big data solutions, and application development will play a key part in your day-to-day work, driving success and advocating for our customers. You'll manage all aspects of Google Cloud adoption, helping customers accelerate their journey to our platform and optimize their business and technical operations.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Manage customer partnerships for strategic customers. Establish executive relationships, conduct customer quarterly business reviews (QBRs), advocate for customers to rapidly resolve adoption blockers, and coordinate across multiple workstreams and teams to maintain customer momentum.
  • Manage relationships with customers to maximize value. Collaborate with customer technical and implementation leads and partners to manage and drive successful adoption of Google Cloud.
  • Guide customers through the entire innovation lifecycle, build strategic roadmaps, and drive achievement of key milestones. Be an advocate for business transformation, enable teams to embrace cloud technologies.
  • Provide best practices and accelerated support for Google Cloud Platform and Google Workspace solutions. Develop best practice recommendations for Google Cloud partners based on the experience gained during customer engagements.
  • Drive customer feedback to Product Management and Engineering teams and prioritize product requirements.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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