What's the internship?

As Reservations intern, you'll be supporting the department in all required areas, including market analysis, managing reservations and solving incidents for guests.

You'll be supervised by the Director of Revenue Management.

Your day-to-day

• Book and enter room reservation requests using the Property Management System.
• Enter rooming lists while ensuring accuracy, as required
• Update reservations ensuring a flawless check in and check out process.
  
  

Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities.

• Dealing with reservations via email or by phone: creating and confirming corporate and individual reservations.
• Set and change the hotel rates daily on the different extranet partners.
  
  

What we need from you

• Currently studying a bachelor's degree in tourism, hospitality or related field.
• Previous hotel knowledge and experience in Reservations will be valuable.
• Must be fluent in English and Spanish.
• Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for hospitality.
  
  

What to expect from us

• Economic compensation.
• Training programmes and access to IHG's training tool.
• Meals included on shift