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Leading retail firm.
Be a part of the CRM team, and drive improvements in company' customer journey by providing insights.
Analyze customer data and CRM Campaigns performance.
Collaborate with the CRM Specialist in the design of successful customer campaigns (NL, SMS, Push notifications)
Create insightful reports and dashboards for company stakeholders.
Design and execute a/b tests to optimize the customer experience and analyze results to provide insightful recommendations to the business.
Analyze club performance, customer value, customer life cycle, product lifecycle, and customer behavior to enhance our customer experience.
Work closely with our Headquarters in Germany in order to create an international network in which to share best practices and learnings with other colleagues from different countries.
Be immersed in a diverse teams (e.g., CRM, Marketing, E-commerce, Retail, Developers) where you will collaborate on analyses and continually bring forward ideas and insights to drive value for our customers.
Translate business requirements into functional design documents and engage with IT for solution designs.
Performs project management, administration, and support for IT initiatives related to CRM
Perfil Buscado (H/M/D)
Successfully completed studies in economics, mathematics, statistics, business intelligence, or corresponding professional experience in a comparable environment.
Several years of professional experience in the field of data analysis.
Strong analytical, problem-solving, and project management skills and comfortable with data management tools.
Ability to manage simultaneous projects and meet tight deadlines and be cool under pressure in a fast-paced environment.
Business results-oriented and attention to detail and complex processes.
Proactive, positive, and innovative mind.
Proficient in writing and understanding complex SQL queries and working with large data sets.
Experience with email marketing and web analytic tools (i.e., Adobe Campaign, Google Analytics).
Experience with data visualization tools such as Tableau/PowerBI or internal dashboards.
Enthusiasm for new topics paired with curiosity and a passion to convey new knowledge and analysis results.
Problem solving and resilient personality.
You are a team player with an independent way of working and strong communication skills.
English and Spanish fluent level.
Career development in international environment.
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