Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Join us and help create life-changing innovations that impact billions around the world!
In the Industry Solutions Delivery (ISD) delivery team we are looking for project management specialists with a passion for delivering desired customer outcomes, championing high quality throughout presales and delivery, leading diverse deliveries, and teams to cost and scope, whilst maintaining delivery and financial health. This opportunity will allow you to accelerate your career growth, honing your industry and cloud expertise as well as deepening your contractual and commercial acumen. This role is flexible in that you can work [up to 20%] from home Alternative: This role is Microsoft premises and customer onsite only.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Relationship Development - You will engage with senior customer stakeholders and drive high customer satisfaction with a high level of political sensitivity, managing expectations. Prevent and manage escalated situations with targeted communications, delivering difficult messages as needed.
Presales & Contracting – You will partner with Pursuit teams and lead pre-sales processes for high impact projects inputting into delivery approach, deal construct, assist in the development of initial estimates and contracts, and future change requests, anticipating and testing the change process early. Leads contracting processes for partner resources.
Planning – You will develop project management plans to drive predictable delivery for large or complex projects, leverage existing intellectual property and the customer account strategy. You will positively establish clear expectations and accountabilities across high complexity project teams, including other Consulting Project Managers and proactively engage a broad set of internal and external stakeholders.
Monitoring & Controlling – You will be fully accountable for financial management of large scope and budget projects, orchestrate a broad range of metrics to attain Key Performance Indicators through others, proactively manage risks and issues, including recovery efforts and resolving escalations across projects. Apply effective quality management and change control techniques across the delivery, monitoring and implementing corrective action, contributing across projects providing guidance.
Initiation & Closure – You will drive initiation on high complexity projects, align resources including Partners and offshore teams, whilst balancing needs across projects in challenging situations. You will drive timely closure of projects supporting customer invoicing and customer delivery acceptance. Share knowledge with colleagues and peers to drive incremental improvement and new Intellectual Property based on lessons learned, briefing Executives, and developing case studies.
Qualifications
Required/Minimum Qualifications
Doctorate in related field AND experience in project management, OR Master's degree in related field AND experience in project management, OR Bachelor's degree in related field AND experience in project management, OR Equivalent experience.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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