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Why customer service at Stryker? Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be...
Why customer service at Stryker?


Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a ‘Best Place to Work’ and offers great benefits and perks – like tuition reimbursement and a wellbeing program! (*Benefits vary by country)


Talent Pool: Candidate Care Specialist


Become part of the Candidate Care Talent Pool and let us get in touch with you at an early stage so that we can start thinking about tomorrow! We are regularly looking for talent for our Candidate Care team at our locations in Spain, and France.


The Candidate Care Specialist plays a valuable role in supporting the Talent Acquisition Partners across Europe by providing best administrative support to both internal and external customers and help ensure all Stryker candidates receive a positive recruiting experience. If you are passionate about delivering a high-quality service, have high attention to detail, thrive in a very fast paced environment where no two days are the same, and have a genuine interest in coordination and organization, this could be your next role. We grow our team at different locations across Europe so this role can either be based in Madrid (Spain) or Pusignan (France), virtually or hybrid working model.


Your Key Responsibilities:


  • As a Candidate Care Specialist, you are responsible for a throughout positive Candidate Experience within Stryker’s recruiting process.
  • You will own the candidate care process, not only will you coordinate telephone and (virtual) interviews with candidates and hiring managers across Europe, you will also be the first point of contact for candidates during the application process. You will be with them throughout their journey making it as seamless as possible.
  • Working with our travel providers and Personal Assistants, you will coordinate any travel and accommodation for candidates where applicable and manage travel expense claims, working with internal teams on payment.
  • You will work on projects in Candidate Care for process improvement or cost reduction and support the Talent Acquisition team with organizing team/recruiting events or other administrative tasks.
  • In this role, you will hold high responsibility from day one.


What Are We Looking For?


  • You have professional experience in an executive support or office administration role, preferably in a multinational corporate environment.
  • You have excellent written and verbal communication skills in English as well as one or more of the following European languages: Spanish, French, Italian. German or other language skills are a nice to have, not a must.
  • You have excellent attention to detail, strong organizational skills and the ability to take a proactive approach to work.
  • You are an excellent networker and relationship builder. You adapt easily to work with a variety of people in various roles and levels of management in a fast-paced organization.
  • You are used to working under pressure and to deadlines and show initiative and self-motivation.
  • You hold strong PC skills, such as Outlook, Excel and PowerPoint.
  • You genuinely care about doing a great job.


About Stryker


Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.


The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.


More information is available at stryker.com


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