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Santa Eulària des Riu
2Host/Hostess
NovaNikki Beach Hospitality Group
Santa Eulària des Riu, ES
Host/Hostess
Nikki Beach Hospitality Group · Santa Eulària des Riu, ES
.
Join the Nikki Beach Hospitality Group!
Position: Host/Hostess
Location: Nikki Beach Ibiza
Contract: Full time/ Seasonal
Position Overview
As a Host/Hostess, you are one of the first and last people our guests encounter. You create a warm, friendly, and professional first impression while helping manage reservations, guest flow, and front desk operations. With elegance and energy, you support both the guest experience and the smooth coordination of the team.
Key Responsibilities
- Greet all guests with warmth, professionalism, and a smile
- Handle and confirm daily reservations through phone and system
- Answer all incoming calls within 3 rings and manage requests
- Maintain the hostess desk and entrance areas in a clean and organized manner
- Distribute and manage clean menus and marketing materials
- Coordinate with floor and restaurant managers on seating rotation and guest flow
- Provide accurate information about F&B offerings and current events
- Confirm all bookings by 12 pm daily and update with guest preferences
- Track all concierge and hotel reservations
- Assist with property opening and closing tasks, including deep cleaning rotation
- Prepare and post floor plans for the day, maintaining updates throughout the shift
- Handle guest complaints professionally and ensure recovery before guests leave
- Promote and collect guest feedback verbally and through comment cards
- Support promotional set-up and seasonal décor installations
- Collaborate with marketing to promote events and upsell offerings
- Follow up on lost and found procedures and ensure proper handover updates
- Positive, friendly, and naturally service-driven
- Polished appearance with full respect for grooming and uniform standards
- Proficient in English and Spanish
- Calm under pressure and able to multitask during peak hours
- Reliable, punctual, and team-oriented
- CRM systems and reservation management
- Table assignments, floor plans, and service flow
- Nikki Beach brand, events, and food & beverage offerings
- Guest recovery techniques and upselling opportunities
Established by Jack and Lucia Penrod, Nikki Beach Hospitality Group epitomizes barefoot luxury hospitality, curating transformative lifestyle experiences through its global collection of iconic beach clubs, hotels, resorts, residences, dining concepts, and pop-ups. Recognized among the world’s best beach clubs and resorts, the brand continues to expand into new destinations and concepts, including Lucia, our restaurant and beach concept introduced in 2024.
For our team members, this means the chance to be part of a hospitality group with a celebrated 25-year legacy and an exciting future. Joining Nikki Beach Hospitality Group offers opportunities for growth and international exposure, with the ability to build a career across some of the world’s most sought-after destinations. As part of the Nikki Beach family, you will help shape unforgettable moments and contribute to the future of luxury hospitality.
Marketing Coordinator
21 de gen.Nikki Beach Hospitality Group
Santa Eulària des Riu, ES
Marketing Coordinator
Nikki Beach Hospitality Group · Santa Eulària des Riu, ES
.
Join the Nikki Beach Hospitality Group!
Position: Marketing CoordinatorLocation: Ibiza
Contract: Full-time Seasonal (6 months with possible extension)
Position Overview
The Marketing Coordinator supports the execution of the venue’s marketing strategy in line with Nikki Beach brand standards. Working closely with the Marketing Manager and General Manager, the role focuses on digital marketing, social media, content coordination, campaigns, and event support to drive brand visibility, engagement, and commercial performance.
This position plays a key role in ensuring consistent brand presentation, timely execution of marketing initiatives, and seamless coordination between marketing and operations.
Key Responsibilities
- Support the Marketing Manager in implementing the annual marketing plan and achieving set objectives
- Promote awareness and consistency of Nikki Beach brand standards internally and externally
- Identify and support marketing opportunities including digital advertising, partnerships, and content initiatives
- Assist with planning, execution, and follow-up of marketing campaigns and special events
- Support social media content creation, scheduling, and community management across platforms
- Assist with email marketing campaigns and digital communications
- Coordinate with influencers and support influencer-related campaigns
- Interact with guests in real time on social media to enhance engagement and brand presence
- Coordinate print and digital advertising with designers, ensuring deadlines and approvals are met
- Maintain and organize the digital asset library (photos, logos, brand materials)
- Support relationships with local luxury hotels, concierge services, boutiques, and businesses to ensure up-to-date marketing information
- Work closely with the operations team to ensure brand standards are consistently applied on property
- Assist in communicating marketing initiatives, events, and promotions to internal teams
- Strong attention to detail and organizational skills
- Ability to manage multiple tasks in a fast-paced hospitality environment
- Motivated, proactive, and able to work with minimal supervision
- Excellent written and verbal communication skills in English and Spanish
- Strong interest in digital marketing and social media
- Basic or junior-level graphic design knowledge is an advantage
- Positive attitude, flexibility, and willingness to learn
Established by Jack and Lucia Penrod, Nikki Beach Hospitality Group epitomizes barefoot luxury hospitality, curating transformative lifestyle experiences through its global collection of iconic beach clubs, hotels, resorts, residences, dining concepts, and pop-ups. Recognized among the world’s best beach clubs and resorts, the brand continues to expand into new destinations and concepts, including Lucia, our restaurant and beach concept introduced in 2024.
For our team members, this means the chance to be part of a hospitality group with a celebrated 25-year legacy and an exciting future. Joining Nikki Beach Hospitality Group offers opportunities for growth and international exposure, with the ability to build a career across some of the world’s most sought-after destinations. As part of the Nikki Beach family, you will help shape unforgettable moments and contribute to the future of luxury hospitality.