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Assistent/a de Direcció
1Jumeirah
Sóller, ES
Assistant Outlet Manager - Sunset Lounge - Jumeirah Mallorca
Jumeirah · Sóller, ES
. Office
JOB DESCRIPTION
About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Set high above Port de Sóller on Mallorca’s northwest coast, Jumeirah Mallorca offers panoramic views of the Mediterranean and the UNESCO-listed Serra de Tramuntana. The five-star hotel features 121 rooms and suites, five restaurants including one recognized by the Michelin Guide, and the award-winning Talise Spa.
About the Role:
An opportunity has arisen for a Assistant Manager -Sunset Lounge position to join our F&B Department in Jumeirah Mallorca.
The main duties and responsibilities of this role are:
- Oversee daily Sunset Lounge operations, ensuring service standards and SOPs are met.
- Engage with guests to create personalized experiences and handle requests or escalations.
- Manage resources, inventory, and cash handling to support smooth in-room service.
- Lead, motivate, and train the team to maintain high performance and product knowledge.
- Ensure hygiene, safety, and presentation standards while optimizing service efficiency and controlling costs.
The ideal candidate for this position will have the following experience and qualifications:
- Previous supervisory experience in luxury hotels or high-end establishments, with formal food and hygiene training.
- Excellent command of English.
- Professional, approachable, and polished personality, reflecting luxury service standards.
- Strong leadership, team management, and exceptional guest service skills.
- Proficient in Microsoft Office; experience with Opera PMS or similar hotel systems is preferred.
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include:
- Join a growing luxury hospitality company with exciting opportunities for training, development, and career advancement.
- Work in a unique environment in the heart of Mallorca, surrounded by beauty, luxury, and a energetic multicultural team.
- Enjoy generous F&B discounts and reduced hotel rates across our properties worldwide.
- Benefit from complimentary cleaning of employee uniforms and work attire.