Ofertas de empleo en Mijas

• Nivel de experiencia---
• Tipo de contratoConsultant
• PublicadaNueva

. Excel Office Word

Sales and Customer Service | Nordic Languages | Fuengirola, Málaga

Location: On-site in Las Lagunas, Mijas – Málaga (near Fuengirola train station)

Energy Nordic is currently seeking a full-time Sales and Customer Service Representative to join our dynamic team. This role is based on-site and comes with a Spanish employment contract.

We are looking for a highly motivated and organised professional with excellent communication skills and a strong team spirit.

Role Description

• Achieve sales targets and KPIs.


• Identify and qualify prospects and key decision-makers.


• Drive profitability through proactive account management.


• Track, manage, and report on the sales pipeline.


• Review client satisfaction levels and escalate issues when needed.


• Relay client feedback to the appropriate departments.


• Respond promptly to customer and partner enquiries.


• Prepare technical and commercial service proposals.


• Make outbound calls to existing clients when required.

Customer Service responsibilities include:

• Managing a high volume of incoming calls.


• Identifying and assessing customer needs to ensure satisfaction.


• Building lasting relationships through open and effective communication.


• Providing accurate and complete information using proper tools.


• Meeting customer service targets and call handling quotas.


• Handling complaints, providing solutions, and ensuring follow-up.


• Maintaining records and processing customer documentation.


• Following company procedures and guidelines.


• Going the extra mile to engage and support customers.

Required Skills

• Fluency in a Nordic language such as Swedish, Danish, or Norwegian.


• Fluency in English.


• Excellent communication and interpersonal skills.


• Proven customer service and sales experience.


• Knowledge of office software: Microsoft Excel, Word, and general IT tools.


• Sales and negotiation abilities will be highly valued.


• Ability to work under pressure and manage multiple tasks.


• Positive attitude and team collaboration.

What We Offer

• Permanent Spanish contract (indefinido), under Spanish labour regulations.


• Full-time position (40 hours/week), Monday to Friday, 9:00–17:00.


• Competitive salary with performance-based bonuses.


• 35 natural days of annual leave.


• Internal training and development opportunities.


• Excellent working environment within an international and supportive team.


• Clear career growth opportunities.

Apply now and become part of a company that values your dedication and offers real growth potential. Send your CV today.

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoFull Time
• Publicada7 Jan

Teletrabajo .

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives for an Online Bank, with the flexibility to work remotely from Greece. This role is perfect for individuals who thrive in a digital environment and are committed to providing excellent service to banking customers. As a representative, you will assist clients with their inquiries regarding online banking services in Polish.

Key Responsibilities

• Manage customer inquiries related to online banking services, account management, and financial products via phone, email, and live chat in Polish
• Provide accurate information on account balances, transaction details, and service features
• Assist customers with troubleshooting and resolving issues related to their online banking experience
• Respond to complaints and provide solutions in a timely manner, ensuring a high level of customer satisfaction
• Document all customer interactions comprehensively in the CRM system for record-keeping
• Collaborate with technical and finance teams to facilitate seamless service delivery for customers
• Stay informed on banking regulations and product offerings to provide relevant information to customers
  
  

• Fluency in Polish (both written and spoken) is essential; proficiency in English is advantageous
• Prior experience in customer service, preferably in the banking or financial services sector
• Strong communication and interpersonal skills with a customer-focused mindset
• Ability to handle sensitive information and maintain confidentiality
• Excellent problem-solving abilities and adaptability in a fast-paced digital environment
• Proficient in using computer systems and CRM applications
• Willingness to work flexible hours to accommodate online banking inquiries, if required
  
  

• Competitive Monthly Salary
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More..