Ofertas de empleo para Atención al cliente en Berga

• Nivel de experiencia---
• Tipo de contrato---
• PublicadaNueva

Teletrabajo REST Office

Job Description & Responsibilities

Are you fluent in French (C2 or native level) and have an excellent level of English (C1)? Are you ready to work in a fast-paced, innovative, and international environment?
We are looking for Customer Support Agents to join the Bosch Service Solutions team in Barcelona and deliver high-quality mobility services to users across Europe.
Your key tasks will include:
-Providing Concierge Services such as reservations, travel advice, and personalized recommendations.
-Handling emergency calls from vehicles involved in accidents and initiating the appropriate assistance protocols.
-Coordinating roadside assistance by analyzing remote diagnostics and arranging towing, mobility alternatives, or accommodation.
-Assisting in stolen vehicle recovery through GPS tracking and police collaboration.
-Managing customer interactions related to queries, complaints, or service information.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

Requisitos
French native/C2 level and English C1 level both spoken and written.

Excellent communication and problem-solving skills.

Stress management and the ability to multitask under pressure.

Valid EU work permit and Spanish NIE number.

Residence in the province of Barcelona this role is not available for candidates outside Barcelona.

Hybrid working model only: Minimum 5 days per month onsite at the office in Barcelona. The rest of the time you will work from home.

Home internet connection via fiber optic (minimum 300Mb) is mandatory for remote work.

¿Qué ofrecemos?
What We Offer
Long-term contract through Adecco with a global leader in connected vehicle services.

Hybrid working model from Barcelona: 5 days/month onsite, the rest from home.

Intensive initial training led by expert trainers + personalized onboarding support.

Access to free and confidential psychological support for all employees.

Career development opportunities within an international and innovative environment.

Work in a diverse, multilingual, and inclusive team.
- 21.000 - 23.000 gross/annual.

• Nivel de experiencia---
• Tipo de contrato---
• Publicada7 ago.

Teletrabajo REST Office

Job Description & Responsibilities

Do you speak Italian at a native or C2 level and have a strong command of English (C1)? Are you passionate about helping people and solving problems efficiently?
At Adecco, we are looking for talented customer service professionals to join Bosch Service Solutions, a global leader in connected mobility services.
Your main responsibilities will include:
-Concierge Services: Provide personal assistance with travel-related requests, bookings, and recommendations.
-Emergency Call Handling: Contact vehicle occupants after an automatic alert and coordinate immediate actions.
-Roadside Assistance Coordination: Support drivers after breakdowns or accidents and arrange alternative transportation or accommodation if necessary.
-Stolen Vehicle Tracking: Assist in locating stolen vehicles using GPS and real-time data, in collaboration with authorities.
-Handle customer inquiries, complaints, and requests with a professional and empathetic approach.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

Requisitos
Italian native/C2 level and English C1 level both spoken and written.

Excellent communication and problem-solving skills.

Stress management and the ability to multitask under pressure.

Valid EU work permit and Spanish NIE number.

Residence in the province of Barcelona this role is not available for candidates outside Barcelona.

Hybrid working model only: Minimum 5 days per month onsite at the office in Barcelona. The rest of the time you will work from home.

Home internet connection via fiber optic (minimum 300Mb) is mandatory for remote work.

¿Qué ofrecemos?
What We Offer
Long-term contract through Adecco with a global leader in connected vehicle services.

Hybrid working model from Barcelona: 5 days/month onsite, the rest from home.

Intensive initial training led by expert trainers + personalized onboarding support.

Access to free and confidential psychological support for all employees.

Career development opportunities within an international and innovative environment.

Work in a diverse, multilingual, and inclusive team.
- 21.000 - 23.000 gross/annual.

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contrato---
• Publicada31 jul.

Office Excel Outlook PowerPoint

Partner Experience Specialist Nike (Barcelona)
Location: Barcelona (Hybrid model)Initial 6-month contract with potential to join the company

At Adecco, were proud to partner with Nike, one of the worlds leading sports brands, in the search for a Partner Experience Specialist to join their team in Barcelona.

This role plays a key part in coordinating and delivering a best-in-class showroom experience for Southern Europe. Were looking for someone highly organized, proactive, and comfortable working across multiple teams in a dynamic and international environment.

What will you do in this role?
Own and manage the seasonal showroom setup and daily operations in Nikes Barcelona headquarters.
Collaborate closely with cross-functional teams such as Sales, Content, Brand, Logistics, and Tech.
Handle a variety of tasks day-to-day, managing priorities in a fast-paced environment.
Support the implementation of global initiatives including digital tools and seasonal launches.
Ensure all resources and materials are prepared and aligned ahead of seasonal campaigns.
Communicate updates on tools, content, and sample processes clearly and efficiently to internal stakeholders and external partners.
What are we looking for?
A highly organized and detail-oriented professional who can manage multiple tasks and set priorities.
Someone who brings ownership and autonomy to their work, without falling into a purely assistant-type role.
A quick learner, especially when it comes to digital tools or new systems.
Fluent English is a must. Spanish is a plus.
Strong interpersonal and collaboration skills you'll be working with many departments across the office.
Previous experience in retail, fashion, visual merchandising, logistics, or multinational environments is a plus.
Job conditions
Initial 6-month contract through Adecco, with the possibility of becoming a direct hire.
Based at Nikes office in Barcelona (showroom-focused role, no travel required).
Hybrid work model: 3 days onsite / 2 days remote.
Flexible schedule (approx. 9am6pm), with shorter Fridays during the summer (until 3pm).
Immediate start.
Are you looking to join an innovative, global brand where your ideas and energy will be valued?

Apply now and lets talk!WHAT YOULL BRING TO NIKE



· Strong communication and organizational skills.

· Positive attitude with a creative approach to problem solving; effective team player.

· Proven capability to translate concepts into actionable solutions and ensure their implementation.

· Demonstrated expertise in digital technologies and commercial operations.

· Digitally savvy, with advanced proficiency in Microsoft Office applications (PowerPoint, Excel, Outlook).

· Track record of achieving results in dynamic environments and delivering both tactical and operational results.

· Proactive in identifying challenges and developing strategic action plans for resolution.

· Fluent in English, both written and verbal. Spanish knowledge appreciated.


En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas