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0GXO Logistics, Inc.
Marchamalo, ES
Project Manager & Key Account
GXO Logistics, Inc. · Marchamalo, ES
Excel
Logistics at full potential.
At GXO, we are constantly looking for talented people at all levels who can provide the level of service our company requires. A positive work environment creates happy employees, which increases productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.
What we are looking
The successful candidate will be responsible for managing and growing relationships with clients. The ideal candidate will also have a strong background in project management and a proven record of delivering projects on time and within budget.
What will you do on a day-to-day
- Develop, maintain, and grow strong relationships with key clients.
- Identify and address client needs and challenges.
- Serve as main point of contact for client.
- Create and implement business strategy for the account.
- Coordinate with internal teams to ensure timely delivery of products and services.
- Prepare and present regular reports on account status.
- Identify opportunities for growth within existing accounts.
- Design and implement new processes.
- Lead IT testing (UAT) from operational perspective.
- Plan and manage and project timelines, budgets, and resources.
- Create yearly operational budget.
- Coordinate with cross-functional teams to ensure project success.
- Monitor project progress and adjust as needed.
- Communicate project status to stakeholders, senior management, and client.
- Identify and mitigate project risks.
- Offer close and consistent support to the operation.
- Lead Continuous Improvement projects and align with Business needs.
What you need to succeed at GXO:
- Proven experience in Account and Project Management in Logistics/Warehousing with a focus on E-Commerce.
- Exceptional communication, leadership, organizational and negotiation skills.
- Fluency in English and Spanish (minimum C1 in both).
- Ability to manage multiple projects simultaneously.
- Strong critical thinking skills and attention to detail.
- Excellent customer service skills.
- Outstanding team player and ability to work autonomously without direction.
- In-depth knowledge of Reflex Web or ability to learn quickly.
- Flexibility regarding work hours, especially during peak periods.