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14ALIGN
Vigo, ES
Cloud Solutions Specialist: English-Speaking Technical Advisor
ALIGN · Vigo, ES
. Azure Linux Cloud Coumputing SaaS AWS
On-Site Opportunity in A Coruña, Spain
Are you a technical problem-solver who excels at consultative business-to-business (B2B) communication? We're seeking a proactive Cloud Solutions Specialist to become a key member of our on-site team in A Coruña, Spain. This unique role merges high-level technical support with a strategic sales mindset, making you essential to our clients' success with our modern, cutting-edge Modern Workplace Platform. Your mission is to provide expert technical assurance while proactively discovering opportunities for clients to expand their use of our cloud-based tools.
Location: Our offices in A Coruña, Spain Schedule: Full-Time, Monday to Friday, 9:00 to 18:00
The Core of the Role: 
As the primary technical contact for our business clients, you will ensure seamless operations and drive increased platform adoption.
- Consultative Sales: Apply your robust experience in B2B tech sales focused on cloud solutions to recognize and act on opportunities for upselling or cross-selling platform features and services during support interactions.
 - Client Guidance: Position yourself as a trusted technical advisor, coaching business clients on optimal strategies for leveraging the platform to meet their operational needs.
 - Product Promotion: Clearly and persuasively articulate the business advantages of new service updates, platform features, and potential expansions to the client base.
 - Relationship Building: Cultivate strong, lasting relationships with business clients, ensuring high satisfaction rates that lead to client retention and successful expansion.
 
- Mastery of English: You must possess native or near-native fluency (C2 proficiency is non-negotiable), as all core business communication and technical support delivery are conducted exclusively in English.
 - Proven B2B Cloud Sales Track Record: Demonstrable, hands-on experience in B2B sales, specifically with technology solutions utilizing major cloud platforms (e.g., SaaS models, Azure, AWS, Google Cloud).
 - IT Fundamentals: A solid, practical understanding of modern IT infrastructure, network protocols, operating systems (Windows, macOS, Linux), and fundamental cloud computing models.
 - Client Focus: A history of successfully navigating demanding client scenarios, setting clear expectations, and consistently delivering exceptional, high-quality customer service.
 
We value our team and offer an excellent benefits package for your commitment and expertise:
- Attractive Remuneration: A highly competitive salary structure adjusted for relevant experience and the A Coruña locale.
 - Well-being Investment: Full, comprehensive health insurance coverage.
 - Professional Development: Structured career paths, opportunities for advanced training, and clear potential for internal advancement.
 - Tools for Success: All required professional equipment (laptops, monitors, necessary software) will be supplied by the company.
 - Relocation Assistance: A generous $500 bonus to support your move and settling-in process in A Coruña.