Ofertes d'ocupació per a Màrqueting i Negoci a Bilbao

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada13 de des.

Teletreball .

Mercier Consultancy MD is thrilled to offer exciting Spanish speaking job opportunities in Greece! We are looking for enthusiastic individuals who are fluent in Spanish and eager to start a new career adventure in a beautiful European location. This position includes a fully paid relocation package, making it easier for you to transition to your new role and life in Greece. You will become part of a supportive work environment while helping our clients achieve outstanding customer experiences.

Key Responsibilities

• Provide top-notch customer support in Spanish across various channels, including phone, email, and chat
• Assist customers with inquiries, complaints, and requests related to our products and services
• Document customer interactions and maintain accurate records within our CRM system
• Resolve customer issues efficiently and professionally to ensure maximum satisfaction
• Work collaboratively with team members and other departments to enhance service delivery
• Stay updated on product offerings, promotions, and company policies to provide accurate information
  
  

• Fluency in Spanish (both written and spoken) is essential; knowledge of English is a plus
• Previous experience in customer service or similar roles is highly desirable
• Strong communication skills and a customer-focused attitude
• Ability to multitask and thrive in a dynamic work environment
• Familiarity with CRM systems and customer support tools is advantageous
• Proficient in using computer applications and navigating online platforms
• A willingness to relocate to Greece and embrace a new cultural experience
  
  

• Competitive Monthly Salary
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More..

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada11 de des.

. Office

🐼 Who we are

You. Better. With Alan.

Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.

We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.

By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.

We partner with 35K+ companies of all sizes, serving more than 950K+ members, and have reached 680M+ in ARR.

Our team of 700+ people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.



🤘 How we do it ?

About

People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

🎯 What drives us — We're obsessed with helping our members live healthier

Mission is the Boss: long-term thinking, seeking our mission success above all else.

Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.

🏆 How we build excellence — We hire the best people and give them platform to succeed

Champions of excellence: extremely high standards and talent density.

Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.

Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously

🤝 How we grow together — We help each other improve through honest feedback and bold thinking

Optimistic alchemy: optimists who collaborate with genuine care and support teammates.

Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally

Bold & creative contrarians: think differently to achieve greatness, try new approaches

⚡ How we move fast — We fight complexity and focus on what matters most

Disciplined in execution: taking decisive actions with focus that compounds success over time

Fight for simplicity: only high impact processes, smart frugality

⭐️ Your mission ⭐️

As we are growing our Sales team, we are looking for a rockstar Business Development Representative to help us move upmarket 🚀

You will join our Sales Spain team of 15 Account Executives and 4 Business Development Representatives in generating new business by qualifying leads, driving various outbound campaigns and supporting them in their opportunities. You will also participate to enhance the prospection approach at Alan.

You will be responsible for:

• Generating qualitative meetings to achieve our company objectives: put a strong focus on mapping the companies and stakeholders, working hand in hand with the Account Executive to prepare and deliver quality meetings;
• Developing outbound sales leads and responding to product inquiries, running email campaigns to generate new sales prospects;
• Completing accurate tracking of communication with current and potential customers in our CRM;
• Representing our company’s products: starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs;
• Understanding, embracing and applying the Alan Smart & Soft selling method: this method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience.
  
  

• Have at least one first customer-facing experience (internship, summer job, or else)
• Like warm/cold calling - any experience in prospecting on a previous role would be a big plus
• Are fully bilingual in Spanish, to a level where you can successfully do cold calling in Spanish
• Have at least intermediate level in English
• Have strong communication skills (written & verbal)
• Are highly organised with exceptional follow-up skills
• Have empathy and are passionate about understanding and solving prospects' challenges
• Have the ability to collaborate in a fast-paced team
• Have a desire to learn fast and make an impact from day one
  
  

• Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
• Flexible Office. Amazing office space and sponsored co-working hubs in Madrid and Barcelona, or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
• All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
• Flexible vacation policy and flexible working hours. Organize your time as you wish.
• Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
• Transport. Country-specific commuter benefits.
• Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
• Personal growth through coaching: At Alan, coaching isn't just a perk - ****it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture.
• Parental leave. Extended parental leave for all new parents, for permanent contracts only.