Ofertes d'ocupació per a Publicitat i Comunicació a Eivissa

• Nivell d'experiència---
• Tipus de contracteTemporal
• Publicada28 de gen.

. REST

Company Description

Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared.

Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing.

With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life.

Job Description

This position is available for a period of 4 months starting in May 2026 until August 2026.

Your Mission:

As an Onsite Concierge Assistant within the Conciergerie & Stay team, you will play a supporting role in managing and assisting our clients on-site with concierge and property-related requests. You will help the team welcome our international clientele in various rented properties while upholding Le Collectionist brand standards. In close collaboration with the Pre-Arrival Team, you will assist in strengthening our network of local partners to offer our clients the highest quality services and experiences.

✨ Your Responsibilities:

Pre-Arrival Preparation

• Take part in property visits where guests are expected.
• Support the Pre-Arrival Team in gathering the necessary information for stay preparations.
• Assist in updating property information in internal tools.
• Contribute to preparing properties (shopping, gifts, amenities) ahead of guest arrivals.
• Help the team establish contact with clients before their arrival.
  
  

• Welcome guests alongside the team, ensuring the villa is ready and in perfect condition.
• Participate in villa tours and guide guests through the property’s facilities.
• Be available to assist with concierge requests or service adjustments.
• Observe and learn the procedures for handling and processing payments.
  
  

• Assist the team to ensure a smooth check-out process and help inspect the property in the presence of guests.
• Contribute to documenting final observations and any potential damages.
• Help follow up on billing and payments in collaboration with the Pre-Arrival Team.
  
  

• Support the team in invoicing and payment collection in collaboration with the Pre-Arrival Team.
• Document property condition observations after guest departures.
  
  

• Currently pursuing studies in hospitality, tourism, business school, or a related field.
• Strong interest in the luxury and hospitality sector.
• Valid driver’s license.
• Interest in similar roles (villa management, concierge services).
• Knowledge of the destination and its ecosystem, or a strong willingness to learn.
• Fluency in English is required, and knowledge of Spanish or/and French is a plus
• Organized, meticulous, and detail-oriented.
• Autonomous, with excellent interpersonal skills.
• Outstanding written and verbal communication skills to build strong relationships with clients and partners.
• Customer-oriented, with a warm personality and the ability to create lasting connections.
• Able to manage multiple tasks simultaneously and adapt to a fast-paced, demanding environment.
  
  

• HR Interview
• Manager Interview
• Case Study
• Case Study Presentation
• Call with our Regional Director

• Nivell d'experiència---
• Tipus de contracteFreelance
• Publicada27 de gen.

. REST

Scope and general purpose: overlooking the smooth execution of the sitting,

communicating with the rest of the managers. Build and develop ongoing professional

relationships with guests.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada27 de gen.

Teletreball . REST

Company Description

Founded in 2014, Le Collectionist is the European leader in tailor-made luxury travel, bringing together spectacular homes with exceptional services and experiences, creating unforgettable holiday experiences for groups and families who believe holidays should be unique, lively, and shared.

Our portfolio spans over 50 iconic destinations—from coastlines and countryside escapes to snow-covered peaks and vibrant city streets. Every home is handpicked for its character, beauty, story, then paired with expertly selected services to create the perfect setting for every kind of gathering. It’s a different way to travel: smoother, more intimate, and above all, freeing.

With expert concierges supported by dedicated local teams, we take care of every detail — from thoughtful services for everyday comforts to fully bespoke, once-in-a-lifetime adventures rooted in local culture and tradition. Whether it’s arranging a private chef or nanny, securing a vintage car, or privatising a museum, we bring your holiday vision to life.

Job Description

This is a temporary 4-month role from May 4 to August 30, 2026.

As an in-resort concierge within the Concierge & Stay team, you will play a crucial role in managing and assisting on-site Le Collectionist guests for both concierge and villa related requests. You will welcome our international clientele in various rented properties, adhering to Le Collectionist’s brand standards in close relation with the Pre arrival team, you will contribute to consolidating the local partner network to offer the highest quality services and experiences to our clients. You will always prepare and handle several guests at the same time.

Objectives:

• Prepare the guest's arrival
• Support the onsite team in setting up the season
• Pre-visit the properties you will have guests in
• Participate in updating properties info in our tools
• Link with the pre-arrival team to ensure you have all information to prepare the guest's stay.
• Prepare the arrival of your clients by shopping for any requested items and personalizing the properties with adequate gifts and amenities.
• Get in touch with the guests prior to their arrival to confirm check in time.
• Ensure the villa is checked and ready to welcome the guest.
• Welcome guests and ensure an unforgettable stay
• Welcome the guest according to Le Collectionist standards
• Present the villa and its specificities
• Orientate the guest with understanding tools at his disposal, house and surroundings.
• Be available to the guest for any concierge request or change on a pre booked service during his stay.
• Be able to invoice and charge the guest.
• Be available to resolve any issue at the property during the stay.
• Ensure admin and invoice follow up services you may have sold with the support of the pre arrival team
• Ensure a smooth check-out by inspecting the property in the presence of the clients.
• Admin
• Invoice and track payments with the support of pre arrival teams.
• Charge clients.
• Meticulously document any damages observed at the end of the clients' stay.
  

• Ideally, hold a degree in hospitality, tourism, or business school.
• Have an interest in or sensitivity to the luxury and hospitality sector.
• Valid driver’s license.
• Good experience in similar missions (villa management/butler/hotel concierge..).
• Excellent knowledge of the destination and its ecosystem.
• Fluent in English; Spanish and French are a plus.
• Organized, meticulous, and detail-oriented.
• Highly autonomous.
• Excellent written and verbal communication skills to establish strong relationships with clients and partners.
• Strong interpersonal skills and autonomy;
• Sensitive to customer satisfaction and loyalty, with a sense of contact and the ability to build relationships easily
• Rigor, ability to prioritize and manage urgency
• Able to multitask
• Handles fast paced environment
  
  

• ️ Meal vouchers
• Company Mac computer and mobile phone.
• One day off for your birthday
• Up to 2 days of remote work per week.
• Year-round events (Christmas Party, Summer Party, etc.).
  
  

• Initial call with HR
• Job interview with the manager
• Submission of a Business Case
• Presentation of the Business Case to the manager
• Reference checks