Ofertes d'ocupació de Enginyer/a de Suport Tècnic a A Coruña

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada22 d’oct.

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Main Responsibilities

• Provide technical assistance and troubleshooting to English-speaking users.
• Support customers with Microsoft 365 applications, email configuration, and connectivity issues.
• Deliver accurate, step-by-step solutions via phone, chat, and email.
• Log, track, and document customer interactions and resolutions within internal systems.
• Follow established processes and adhere to quality and performance standards.
• Collaborate with internal teams to ensure efficient issue resolution and customer satisfaction.
  
  

• Proficiency in English (C1 level), both spoken and written.
• Previous experience in technical support or customer service is an advantage.
• Excellent communication and analytical problem-solving abilities.
• Strong technical aptitude and willingness to learn new systems and tools.
• Customer-oriented mindset with attention to detail and patience.
• Permanent work authorization in Spain.
  
  

• Comprehensive benefits package.
• Fixed working hours- Monday to Friday, 09:00-18:00.
• Training and career development opportunities with a global employer.
• Supportive, multicultural work environment focused on growth, collaboration, and wellbeing.