Ofertes d'ocupació de Enginyer/a de Suport Tècnic

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada3 de nov.

.

Urgent: Technical Support Advisor English-speaking On-site in La Coruña (Relocation Package from Spain or Europe)

Job Details

• Location: La Coruña, Spain
• Languages: English (C2 level)
• Start Date: ASAP
• Schedule: Monday to Friday, 9:00 to 18:00
• Work Mode: On-site
• Relocation: Full relocation package available for candidates across Spain or Europe
  
  
  

• Provide top-quality technical assistance to clients via phone, email, or chat.
• Diagnose and resolve software, hardware, or network-related issues.
• Log and document customer interactions with accuracy.
• Escalate complex cases to the relevant technical teams.
• Deliver professional, empathetic, and solution-oriented service in every interaction.
  
  
  

• Fluency in English (C2 level) both spoken and written.
• Excellent communication and analytical skills.
• A tech-savvy mindset and eagerness to learn.
• Strong customer service orientation and a positive attitude.
• Willingness to relocate to La Coruña (relocation support provided).
  
  
  

• Full relocation package to support candidates coming from anywhere in Spain or Europe.
• A stable full-time position with weekday working hours.
• Comprehensive training to build your technical expertise.
• International and inclusive team environment.
• Career growth opportunities in a well-established global company.
• A modern workspace in La Coruña, close to the beach and vibrant city life.
  
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada1 de nov.

. Azure Cloud Coumputing SaaS AWS

Join Our On-Site Team in A Coruña, Spain!

Are you a highly skilled communicator with a passion for cloud technology and B2B sales? We are looking for a Technical Support Advisor to join our team in the beautiful city of A Coruña, Spain. You will be the crucial link between our innovative Modern Workplace Platform and our valued business clients, ensuring their technical needs are met while identifying opportunities for growth.

Role Overview

As a Technical Support Advisor, you will provide expert, on-site technical assistance and troubleshooting for our Modern Workplace Platform, which leverages cutting-edge cloud technologies. This unique role requires a blend of top-tier technical support skills and a solid background in B2B tech sales to deliver exceptional service and drive client adoption and satisfaction.

Location: On-site in A Coruña, Spain

Shift: Monday to Friday, 9:00 to 18:00 (full-time)

Key Responsibilities

Technical Support & Client Resolution

• Serve as the first point of contact for all technical inquiries related to the Modern Workplace Platform, providing prompt and professional support via phone, email, and in-person as needed.
• Diagnose, troubleshoot, and resolve complex hardware, software, and network issues, with a strong focus on cloud-based services and applications.
• Document all support interactions, troubleshooting steps, and resolutions accurately in the CRM/ticketing system.
• Escalate complex or unresolved issues to specialized teams (L2/Engineering) and follow up to ensure timely resolution.
• Contribute to the knowledge base by creating and updating technical documentation, FAQs, and guides.
  
  
  

• Leverage your solid B2B tech sales experience in cloud technologies to identify upsell or cross-sell opportunities during client interactions.
• Act as a technical advisor, guiding business clients on how to best utilize the platform to achieve their business goals.
• Effectively communicate the value and features of new services, upgrades, and complementary products to current clients.
• Maintain a customer-centric approach that fosters long-term business relationships and client retention.
  
  
  

• Exceptional English Fluency: Near-native or native proficiency is required (C2 level mandatory). All technical support and communication will be conducted in English.
• B2B Tech Sales Experience: Solid prior experience in B2B sales specifically involving cloud technologies (e.g., AWS, Azure, Google Cloud, SaaS solutions).
• Technical Acumen: Strong understanding of IT infrastructure, networking principles, operating systems (Windows/Linux/macOS), and cloud service models (IaaS, PaaS, SaaS).
• Customer Service Excellence: Proven ability to handle stressful situations, manage client expectations, and deliver a consistently high level of customer satisfaction.
  
  
  

• Competitive Salary: Highly attractive salary commensurate with experience and the cost of living in A Coruña.
• Health and Wellness: Comprehensive health insurance plan.
• Career Growth: Clear pathways for professional development, training, and internal promotion within the company.
• Equipment: All necessary work equipment (laptops, monitors, software, etc.) will be provided by the company.
• Relocation Support: A $500 relocation bonus to assist with your move to A Coruña, Spain.
  
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada26 d’oct.

Teletreball . Office

Join Zahoree and Take Your Career to the Next Level!

Are you passionate about technology and helping others solve problems?

Do you want to work in an innovative environment where every day brings a new challenge?

This opportunity is for you!

At Zahoree Company, we're looking for a

Technical Support Specialist fluent in Dutch and French

to provide exceptional support to our customers and help them overcome technical challenges with confidence.

What You'll Do

Troubleshoot and resolve technical issues via phone, email, or remote support.

Install and configure software, hardware, and systems.

Communicate clearly and simply, making tech easy to understand for all users.

Document solutions and collaborate with the team to continuously improve support.

What We're Looking For

Knowledge in troubleshooting hardware/software issues (don't worry, full training provided).

Passion for helping others and solving problems like a pro.

Excellent communication in Italian/French (additional languages are a plus).

Ability to prioritize and stay organized in a fast-paced environment.

Proactive attitude and eagerness to learn and grow.

Bonus

Prior IT support experience and familiarity with smart home devices.

Why You'll Love Working With Us

Real opportunities for professional growth and continuous learning.

Energetic, passionate, and collaborative team.

Work with cutting-edge technology and tools.

Competitive salary, hybrid work model, and great benefits.

Come Meet Us!

We're hosting an Open House at our office (date/time to be confirmed):

Tour our office

Meet the team

See what it's like to work at Zahoree

If you'd like to attend, send us a confirmation so we can reserve your spot and provide the address.

Limited spaces

– reserve your spot now!

Location:

Hybrid remote in ***** Málaga, Spain

Job Type

Full-time

How To Apply

Send your CV and a brief cover letter to ****** or apply directly through this channel.

Don't miss this chance to grow, have fun, and be part of a team that truly makes a difference!

Benefits

Professional development support

Company events

Company computer

Free parking

Language

Dutch (Required)

French (Required)

Ubicación del trabajo: Teletrabajo híbrido en ***** Málaga, Málaga provincia

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada29 d’abr.

Teletreball Office Cloud Coumputing ITIL

• Posición estable en empresa internacional con enfoque tecnológico.
• Beneficios atractivos: modelo híbrido, flexibilidad horaria y formación continua

¿Dónde vas a trabajar?

Empresa global especializada en la distribución de productos químicos e ingredientes, ofreciendo soluciones técnicas y comerciales a múltiples industrias.

Descripción

• Proporcionar soporte técnico a los usuarios y resolver incidencias de IT a través del sistema de tickets.
• Gestionar el inventario de IT, incluyendo hardware y software.
• Instalar, configurar y mantener computadoras, periféricos y otros equipos de IT.
• Brindar soporte remoto y presencial según sea necesario.
• Escalar incidencias complejas a niveles superiores cuando corresponda.
• Colaborar con equipos internos y externos para garantizar un funcionamiento óptimo de las operaciones de IT

• Provide technical support to users and resolve IT issues via the ticketing system.
• Manage IT inventory, including hardware and software.
• Install, configure, and maintain computers, peripherals, and other IT equipment.
• Provide remote and on-site support as needed.
• Escalate complex issues to higher support levels when required.
• Collaborate with internal and external teams to ensure smooth IT operations.

¿A quién buscamos (H/M/D)?

• Preferible: Experiencia previa en soporte IT.
• Conocimientos de sistemas operativos Windows y aplicaciones ofimáticas.
• Experiencia en el uso de plataformas de ticketing.
• Conocimientos básicos de redes y configuración de dispositivos.
• Nivel mínimo B2 de inglés para comunicación ocasional con miembros del Grupo y usuarios internacionales.
• Habilidades organizativas y capacidad para gestionar el inventario de IT.
• Habilidades interpersonales sólidas: profesionalismo, puntualidad y orientación al usuario.

• Experiencia con Active Directory, Office 365, servicios en la nube o herramientas de gestión remota.
• Certificaciones en IT (CompTIA, ITIL, Microsoft, etc.).
• Conocimientos básicos de administración de redes.

• Preferred; Previous experience in IT support.
• Knowledge of Windows operating systems and office applications.
• Experience using a ticketing platform.
• Basic networking and device configuration skills.
• Minimum B1 level of English for occasional communication with Group members and international users.
• Organizational skills and ability to manage IT inventory.
• Strong interpersonal skills: professionalism, punctuality, and a user-oriented mindset.

• Experience with Active Directory, Office 365,Cloud services or remote management tools.
• IT certifications (CompTIA, ITIL, Microsoft, etc.).

• Basic network administration knowledge.

¿Cuáles son tus beneficios?

• A permanent position in a multinational company with 4 remote working days per month.
• Competitive salary and a flexible compensation package.
• Continuous learning opportunities.
• A collaborative and innovative work environment focused on technological excellence and sustainability.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada10 d’abr.

Teletreball Agile TSQL

• Multinational Automotive Sector
• Technical Analyst SW related with Fleet Management (Miles preferred)

¿Dónde vas a trabajar?

Multinational Company (Automotive Sector)

Descripción

The Tech Support Business Analyst will provide hands-on development and configuration skills with the Sofico Miles system or similar ones such as Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab, etc, etc.

• Support to Multiple European Countries

• Become a EU expert for configuration and functional capabilities of Sofico Miles or similar software (Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab, etc), including: formula writing; scheduling; workflow; functional configuration; log interpretation; user administration; data query, extraction and upload; reporting.

• Provide 2nd level application support for functional and technical questions.
• Seek to ensure and maintain system standardisation across all countries
• Engage with IT vendor to prioritise and follow up incidents and change requests through to timely resolution.
• Continuously improve upon the business experience and identify solutions to improve efficiencies

¿A quién buscamos (H/M/D)?

The Technical Support Business Analyst should have the following skills:

• Excellent influencing skills coupled with ability to manage internal and external relationships and stakeholders
• Strong understanding Integration technologies
• Technical skills in areas such as

• Can write and review detailed technical solution designs
• Excellent understanding of Integration best practices
• Very strong problem solving and root cause analysis skills
• Demonstrate strong ownership of task at hand and ability to see it through from issue to identification to resolution.
• Demonstrated ability to work in an agile, fast-paced environment
• Ability to work independently, with minimal direction
• Must be Fluent in English

• First hand experience in application management would be considered as an asset.
• Fleet Management System experience - Miles (Sofico) or similar ones: Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab, etc, etc.
• Fleet or financial services industry experience
• Postfix (RPN) stack-oriented language skills
• Jasper reports
• Knowledge of French , Italian, German, Spanish is a significant advantage

¿Cuáles son tus beneficios?

Interesting professional opportunity