Ofertes d'ocupació per a Atenció al client a Alicante/Alacant

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada27 de juny

Office

Nuestro cliente es una empresa líder en el sector de alquiler vacacional, estamos en búsqueda de un Service Office Specialist para gestionar y coordinar las operaciones en Calpe. Este rol clave combina atención al cliente y gestión operativa para asegurar una experiencia excelente tanto para propietarios como para huéspedes.

Como Service Office Specialist, serás el apoyo fundamental para el service manager para asegurar la gestión integral de la experiencia del cliente interno (propietarios) y el soporte operativo en la oficina de alquiler vacacional para dar un buen servicio al cliente externo (inquilinos). Este rol híbrido asegura la máxima satisfacción de propietarios e inquilinos, optimizando la ocupación y rentabilidad de los inmuebles mientras coordinas la operativa diaria de atención al cliente y apoyo en la oficina.

Funciones y tareas: ¿Cuál será tu día a día?

• Mantener relaciones con los propietarios, optimizando la calidad y rentabilidad de las propiedades.
• Velar por la calidad de las casas y apartamentos existentes para que los clientes disfruten de unas 'fabulosas vacaciones'.
• Contratación de nuevas propiedades.
• Gestionar la operativa diaria de la oficina, incluyendo check-ins, check-outs y resolución de incidencias.
• Coordinar y supervisar colaboradores (limpieza, mantenimiento) para asegurar la satisfacción del cliente.
  
  

• Formación: Estudios en Turismo, Administración o áreas afines.
• Experiencia: Mínimo de 2 años en atención al cliente, operaciones o gestión de relaciones en el sector turístico o inmobiliario.
• Carnet de conducir.
• Idiomas: Español e inglés. Se valora un tercer idioma.
• Competencias: Excelentes habilidades de comunicación, organización y resolución de problemas.
  
  

• Contrato estable y jornada completa.
• Ambiente dinámico y colaborativo en una empresa en crecimiento.
• Oportunidades de desarrollo profesional.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada24 de juny

ERP

At Curaleaf International, we're not just participating in the cannabis industry—we're leading it.

As part of the world’s largest cannabis company, Curaleaf Holding, Inc., we are powered by a strong presence at all stages of the supply chain. Our unique distribution network throughout Europe, Canada and Australasia brings together pioneering research with cutting-edge cultivation, extraction, and production. Amidst a rapid growth trajectory, our emphasis on quality and expertise aims to deliver safe and legal cannabis.

Our Vision: To shape the future of cannabis through our commitment to research and product excellence

Our Mission: To be the world’s leading cannabis company consistently delivering superior products and services and driving the global acceptance of cannabis.

Our Values:

• Lead & Inspire
• Commit to Win
• Driven to Deliver Excellence
• Customer Obsession
• One Curaleaf
  
  

• Coordinating the setup of new customers across departments
• Overseeing the setup of new products for both new and existing customers.
• Leading weekly calls and email updates with customers to communicate project status, timelines, and key milestones.
• Managing project timelines using Smartsheet and ensuring alignment with internal stakeholders, acting as main point of contact across departments.
• Ensuring timely creation and updates of all relevant documents.
• Handling PO management and import permit coordination.
• Ensuring clear communication and alignment of priorities across departments.
  
  

• Strong organizational and project management skills, able to manage multiple priorities.
• A proactive mindset, able to anticipate potential roadblocks and take initiative to resolve them.
• A high level of attention to detail and accuracy
• Previous experience in a project coordination, supply chain, or customer operations role, including multiple stakeholder management.
• Demonstrated experience working cross-functionally and leading customer-facing meetings or project updates
• Proficiency in project management tools (e.g., Smartsheet, Microsoft Project, or similar platforms).
• Proficiency in both English and Spanish
  
  

• Experience in regulated industries, particularly pharmaceutical, life sciences, or cannabis.
• Working knowledge of ERP systems
• Familiarity with documentation processes
• Previous experience coordinating international shipments and managing import/export documentation.
• Project Management certification
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada23 de juny

We are seeking a motivated and customer-oriented individual to join our team as a Spanish-speaking Customer Delight Representative in Lisbon, Portugal. You will play a crucial role in ensuring a seamless and positive experience for our Spanish-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location: Lisbon, Portugal

Relocation package included for international applicants*

Requirements:

• Spanish C2 level
• English B2 minimum
• Customer-Centric Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills
• EU passport
  
  
  

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Please Upload your CV in English*