Ofertas de empleo de Atención al Cliente en Barberà del Vallès

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada20 jul.

API

At its locations around the world, Siegfried offers employees exciting career opportunities in international settings. We cultivate multidisciplinary cooperation and encourage our staff to actively shape and influence their careers. This approach, coupled with our dynamic working environment, make Siegfried an attractive employer.

Your role

• Recepción de las previsiones de los clientes asignados y su distribución interna.
• Recepción pedidos y su posterior introducción en sistema (SAP). Comprobando que todos los datos enviados por el cliente son correctos (destinos ya creados en nuestro sistema y precios correctos...)
• Principal punto de contacto para la gestión de las diferentes peticiones de cambio en órdenes de clien-te. (adelantar, retrasar, cambio cantidades, cambios de destino…)
• Envío de la confirmación del pedido a cliente en cuanto a la fecha y cantidad.
• Seguimiento de los pedidos a nivel interno con las diferentes áreas (producción, calidad…) asegurando que se cumplen las fechas y cantidades acordadas. Y/o priorizando las urgencias recibidas de los clien-tes.
• Seguimiento de los pedidos con cliente informando puntualmente a cliente en el caso que no se pue-dan cumplir.
• Seguimiento y análisis de los KPIs relativos al suministro. (Nivel de servicio)
• Cumplimentación y envío de los informes semanales o mensuales acordados tanto con cliente como internamente.
• Gestión de la facturación a cliente como entre compañías. (servicios/producto)
  
  
  

Condiciones

• Salario Bruto Anual 45.000€ - 50.000€
• Jornada Completa: 40h de lunes a viernes
• Horario Flexible
• 5% Bono Anual
• 2 días telework
  
  
  

Your profile

• Estudios de grado superior en Farmacia, Química, Ingeniería o Ciencias Económicas o similar o experien-cia profesional equivalente.
• Inglés nivel alto.
• Valorable experiencia en gestión de la distribución en industria farmacéutica, gran consumo o automo-ción.
• Uso de SAP, preferiblemente SAP4HANA.
  
  
  

Working at Siegfried

Siegfried's work environment is dynamic and international. With a highly professional and motivated team, the company operates in a future-oriented business field. Siegfried possesses a unique culture that leverages cultural differences to create a competitive advantage. Siegfried places highest priority on providing a flexible, diverse and discrimination-free working environment in which employees can develop personally and professionally, advance innovation and deliver superior performance. We strive to provide a work environment where employees can take on challenging jobs and associated responsibilities that best serve their personal and technical development and can benefit from the success of our company. The company regulations in respect of compensation and career development opportunities apply to all Siegfried sites. Additional conditions of employment are governed by location-specific circumstances, legislation and customs.

Who we are

In the Midst of People’s Lives – Across the Globe

The Siegfried Group is one of the world’s leading Custom Development and Manufacturing Organizations (CDMOs) developing and producing active pharmaceutical ingredients (API), intermediates and finished dosage forms. As our core competence, we successfully integrate chemical and pharmaceutical capabilities into a single business model.

The Siegfried name stands for highest quality, efficiency, flexibility and safety. Present in Europe, Asia and North America, we serve a broad global customer base from major international pharmaceutical companies down to small biologic-pharmaceutical organizations. For them we develop and produce product innovations on a large scale to finished products. We integrate our offer seamlessly into the customers’ value chain. Our comprehensive services range from early-stage Research & Development services such as synthesis, scale-up, formulation development, stability studies and method development all the way through to manufacturing services, ranging from preclinical R&D material for clinical trial purposes to commercial production.

We are able to produce about 200 of the approximately 1500 registered drug substances used in medicine. Moreover, we produce 20 percent of global demand for caffeine. Consequently, nearly 1 billion individuals come into contact with Siegfried products.

What we do in Barberà del Vallès

Bulk manufacturing and packaging of solid dosage forms for:

• oral applications incl. high potency (e.g. oncology)
• inhalation capsules for medical devices to treat respiratory diseases