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Bilbao, ES
Store Manager Interinidad Bilbao
SANDRO · Bilbao, ES
.
Join the Sandro family!
Joining Sandro means joining one of the leading ready-to-wear brands in the world. Created in 1984, the brand now boasts over 2800 employees across 41 different countries. Above all else, working at Sandro means being part of a family, with us our people are at the very heart of everything we do.
Each member of every team is a talent, and it is our talented teams that build our brand day after day. We are searching for personalities, not just CVs. We recruit the ambitious dream chasers, the passionate entrepreneurs. To think, to create and to grow, these are our core values, our common threads. Sandro is family, Sandro is Paris. Join us on our journey.
Sandro offers the same job opportunities to all, without distinction. As such, all applications are considered only on the basis of competencies and experience.
www.sandro-paris.com
Job Description
Tus misiones.
En el corazón del negocio minorista de moda, deberás:
Vender con emoción
Ofrecer una experiencia única al cliente y desarrollar nuestra base de datos de clientes
Superar los desafíos de ventas para lograr los KPI y los objetivos.
Cuidar tu tienda y tu entorno
Garantizar que se mantenga la excelente apariencia de tu punto de venta
Aplicar las pautas de visual merchandising
Participar en una ordenada organización del stock y su control
Aprender con entusiasmo
Desarrollar continuamente tu conocimiento del producto
Mejora tus técnicas de venta y mentalidad empresarial con nuestras capacitaciones
Compartir tu cultura y pasión por la moda con tus clientes y colegas.
Qualifications
Al menos 3 años de experiencia en el sector del prêt-à-porter de alta gama.
Pasión por la moda y buen conocimiento del sector y sus tendencias.
Excelente nivel de servicio al cliente.
Buena reputación y excelentes habilidades comunicativas y relacionales.
Excelentes habilidades para trabajar en equipo y resolver problemas.
Inglés fluido
Store Manager
21 nov.COS
Bilbao, ES
Store Manager
COS · Bilbao, ES
. Outlook
Descripción del empleo
As the Store Manager, you will be responsible for the overall performance of an individual store, with a primary focus on delivering great customer experiences that drive sales and profitability. Your leadership will be pivotal in guiding a dedicated team to efficiently run the store operations. By prioritising both direct interactions and behind-the-scenes support, you'll cultivate an environment where every customer feels valued and every aspect of the store contributes to its success, ultimately maximising profits.
Key Responsibilities:
- Offering customers a high level of service through styling advice, product knowledge and store experience
- Analysing selling information and taking responsibility for the store sales performance
- Leading and motivating a team of managers, visual merchandisers and sales advisors to achieve excellent standards of service
- Leading recruitment and ensuring induction and training of new starters is carried out well
- Identifying future talents and putting together development plans to support their progression
- Overseeing store operations
- Creating a great place to work
For the role of Store Manager, we seek individuals who embody the spirit of Teamwork, Entrepreneurship and Constant Improvement, fostering an environment of collaboration and shared achievements. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You take independent initiative, addressing business & customer demands with both efficiency and effectiveness.
What You Need to Succeed:
Knowledge
- Good understanding of KPIs/selling reports, budgeting turnover and workforce hours
- Knowledge of Health & Safety standards
- Understanding of store operation routines (delivery, stock, inventory, etc.)
- Fluent in Spanish and conversational English (this will be assessed during the recruitment process)
- Good knowledge of best practice in employee relations
- You enjoy growing and leading a team, and building a people-first working environment
- You are results-focused & enjoy multitasking
- You like to grow and develop yourself and others
- You build a well-functioning team & embrace different points of view
- You stay up to date with the latest fashion trends, customer needs, competitor activity and make decisions about product, processes and service with the customer always top of mind
- You set relevant business goals that are ambitious and concrete, and you can adapt to changing circumstances
- Support others to grow by giving constructive feedback and encouraging their learning and development
- You are self-aware, understand that actions have consequences and are respectful and non-judgemental in your interactions
- You come up with new ideas & understand the need to be sustainable
- You prioritise efficiently and make careful, resourceful choices
- You communicate clearly & concisely, even during periods of uncertainty, actively listening to other perspectives
- You express your own opinions and are willing to accept and contribute to agreed outcomes
- Proven record in maximising selling
- You are successful in recruiting; managing talent and developing team members
- You have previous experience in managing employee performance
- Experience in collaborating with and leading a team of managers
This is a full-time position offering 38 hours a week. Apply by sending in your CV. Due to data policies, we only accept applications through career page.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
Additionally, colleagues based in Spain receive:
- Discount platform: Advantages Club
- A day off on your birthday