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0Otis Elevator Co.
Valladolid, ES
TÉCNICO (H/M) MONTAJE INTEGRA BURGOS
Otis Elevator Co. · Valladolid, ES
Date Posted:
2024-04-24
Country:
Spain
Location:
C/ Barbecho, 29 Local 28 47014 Valladolid, Spain
INTEGRA, empresa de montaje asociada a OTIS España, multinacional líder mundial y nacional del sector elevación, está, actualmente, seleccionando un MONTADOR (H/M) DE INSTALACIONES EN OBRA para dar servicio en BURGOS.
FUNCIONES PRINCIPALES:
- Montaje e instalación de ascensores, tanto parte mecánica como eléctrica
- Atención de clientes asignados
- Se requiere formación técnica de grado medio o superior; o experiencia equivalente en obra (albañilería, cerrajería, electricista...)
- 1 o 2 años de experiencia mínima como montador
- Nivel usuario.
- Imprescindible carnet B en vigor.
- Programa de formación inicial y plan de formación anual
- Oportunidades reales de desarrollo futuro (en OTIS o en otras empresas asociadas a OTIS España)
- Excelente ambiente de trabajo
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Verizon
Murcia, ES
Multilingual Customer Success Manager - Fixed term 12 month contract
Verizon · Murcia, ES
IoT Salesforce Office
When you join Verizon
Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.
Be part of something exceptional. You're good at what you do, so it makes sense you want to work for a company that helps you realize your full potential. As part of Verizon Connect, your talents will impact thousands of customers around the world. You'll be making a real difference in the everyday lives of people everywhere. In Verizon Connect we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.
What you'll be doing
Customer Success Manager (CSM) is a full-time individual contributor role within our Global Customer Success organization. The Customer Success team is obsessed with guiding customers towards achieving their business objectives through value added interactions, expectation management and partnership with internal teams. As a CSM you will manage assigned customer portfolio as your own book of business. Key activities include but are not limited to understanding customer goals, creating success plans and guiding customers through, identifying and managing churn risks, discovering growth and expansion sales opportunities, be the voice of the customer.
Essential job functions:
- Verify key business objectives the customer is looking to achieve, understand what success means to them, and build a success plan towards there.
- Accelerate speed to value by enabling customers to start benefiting from the product during the onboarding phase.
- Drive product adoption through available digital content as well as group or individual training sessions.
- Develop and maintain relationships with key customer stakeholders and decision makers.
- Actively perform value added customer conversations throughout the life of their contract with the ultimate goal of customer retention and growth.
- Proactively monitor early churn indicators and step in with needed actions to prevent customers from leaving.
- Actively look for growth, referral, and expansion sales opportunities.
- Proactively manage renewals pipeline identifying and addressing potential risks.
- Deal with incoming customer inquiries related to contractual, product and other matters as well as escalations.
- Forecast, execute and meet key account performance metrics including but not limited to customer retention rate, customer satisfaction, net recurring revenue growth.
- Advocate for customers internally by sharing their voice.
- Support the local team with contractual matters and project work.
- Actively cooperate with related stakeholders and teams across the globe.
An ideal candidate should have knowledge and/or experience in Customer Success of the IOT/Telematics/SaaS industry with a clear understanding of what drives customer retention and growth, as well as strong willingness to develop further.
You will need to have:
- A business degree and/or experience and/or excellent understanding of Customer Success and/or Account Management ideally with historical records of retention and growth of customer base.
- Fluent written and verbal communication in English and Spanish.
- Communicative verbal and written skills in French.
- Excellent communication, listening and analytical skills.
- Previous experience working with SAP, Salesforce and Gainsight are an advantage.
- Excellent time management, organizational and prioritization skills.
- General understanding about IOT products and solutions.
- Structured "can-do" approach to open matters and tasks in a demanding environment.
- Methodical and conscientious documentation skills.
- Willingness to develop while identifying opportunities over self-reflection.
- Full-time employment agreement in a stable and growing international company with a winning team spirit and high customer satisfaction level.
- Attractive pay with incentives as well as additional benefits.
- Personal development opportunities - recurring training, workshops and online webinars as well as special study programs.
- Growth opportunities - the company size and wide geography offers no limits in advancing careers and fulfilling personal goals.
- International and modern working environment - company provides best in class facilities and up to date working tools.
- Work that matters - the work we do every day impacts the overall success of many businesses and helps to make the world more environmentally friendly.
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
40
Diversity and Inclusion
We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
Canonical
Linux Desktop Support Engineer (Remote - EMEA)
Canonical · Barcelona, ES
Teletrabajo Javascript Python Linux C++ Cloud Coumputing Ruby REST IoT Bash Perl Office
This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.
The role of a Linux Desktop Support Engineer at Canonical
You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.
Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.
Location: This role will be based remotely in the EMEA region
What your day will look like
Your day to day duties will include:
- Work from your remote home office and provide technical support for employees.
- Be available to take ownership of new cases via telephone, email and web
- Act as an internal customer advocate keeping them updated in a timely manner
- Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
- Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
- Draft and distribute technical notices for internal and external communication.
- Prioritise your work in order to accomplish the most important and urgent tasks first
- Keep on learning as our products and services grow and evolve
- Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
- Maintain regular communication and information exchange with the rest of the team, locally and remotely
- Identify and suggest any opportunities to provide a better service
- Participate in a regular weekend working rotation.
- Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
- Experience with system performance troubleshooting
- Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
- Experience with Linux integration with other environments (authentication/directory services, network file systems, etc.)
- Experience with Linux server administration
- Programming fundamentals in any language (bash, python, Perl, Ruby, Javascript, C or C++, Go)
- Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
- Strong written and verbal English communication skills
- Willingness to travel up to 4 times a year for internal events
- Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
- Experience with other open-source desktop technologies
- Active contribution to open-source projects/forum/code
- Experience with Linux Kernel
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
- Fully remote working environment - we've been working remotely since 2004!
- Personal learning and development budget of 2,000USD per annum
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Parental Leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues at 'sprints'
- Priority Pass for travel and travel upgrades for long haul company events
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Linux Desktop Support Associate
28 abr.Canonical
Linux Desktop Support Associate
Canonical · Madrid, ES
Teletrabajo Javascript Python Linux C++ Cloud Coumputing Ruby REST IoT Bash Perl Office
This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers and Canonical staff. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.
The role of a Linux Desktop Support Associate at Canonical
You will be accountable for delivering an outstanding technical support experience to our employees and customers. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.
Your day to day job is to provide technical expertise, be an excellent communicator and service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.
Location: This role will be based remotely in EMEA and Americas regions
What your day will look like
Your day to day duties will include:
- Work from your remote home office and provide technical support for employees.
- Provide technical onboarding support for new employees.
- Provide technical and infrastructure support during international events.
- Be available to take ownership of new cases via telephone, email, and web
- Act as an internal customer advocate keeping them updated in a timely manner
- Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments
- Contribute your findings to a common knowledge base and keep it up to date
- Draft and distribute technical notices for internal and external communication.
- Prioritise your work in order to accomplish the most important and urgent tasks first
- Keep on learning as our products and services grow and evolve
- Maintain regular communication and information exchange with the rest of the team, locally and remotely
- Identify and suggest any opportunities to provide a better service
- Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
- Experience in a Linux based environment gained through university subjects or work experience
- Linux knowledge including the installation, troubleshooting and basic configuration of recent Ubuntu Desktop releases
- Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of printers/services/packages/external storage devices/etc. utilising command line tools for exploring and manipulating the file system)
- Basic troubleshooting (collecting logs, basic fine-tuning by editing configuration files)
- Familiarity with safely installing, uninstalling, reinstalling, and repartitioning machines running Ubuntu Linux and recovering broken installations
- Understanding of Gmail, Google Calendar, Google Applications, and Single Sign-On.
- Ability to learn quickly, thrive on change, and handle the pressure of a customer facing job
- Written and verbal English communication skills
- Willingness to travel up to 4 times a year for internal events
- Some knowledge of programming (bash, python, Perl, Ruby, Javascript, C or C++, Go)
- Customer support experience is a plus
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
- Fully remote working environment - we've been working remotely since 2004!
- Personal learning and development budget of 2,000USD per annum
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Parental Leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues at 'sprints'
- Priority Pass for travel and travel upgrades for long haul company events
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Linux Desktop Support Associate
28 abr.Canonical
Linux Desktop Support Associate
Canonical · Sevilla la Nueva, ES
Teletrabajo Javascript Python Linux C++ Cloud Coumputing Ruby REST IoT Bash Perl Office
This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers and Canonical staff. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.
The role of a Linux Desktop Support Associate at Canonical
You will be accountable for delivering an outstanding technical support experience to our employees and customers. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.
Your day to day job is to provide technical expertise, be an excellent communicator and service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.
Location: This role will be based remotely in EMEA and Americas regions
What your day will look like
Your day to day duties will include:
- Work from your remote home office and provide technical support for employees.
- Provide technical onboarding support for new employees.
- Provide technical and infrastructure support during international events.
- Be available to take ownership of new cases via telephone, email, and web
- Act as an internal customer advocate keeping them updated in a timely manner
- Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments
- Contribute your findings to a common knowledge base and keep it up to date
- Draft and distribute technical notices for internal and external communication.
- Prioritise your work in order to accomplish the most important and urgent tasks first
- Keep on learning as our products and services grow and evolve
- Maintain regular communication and information exchange with the rest of the team, locally and remotely
- Identify and suggest any opportunities to provide a better service
- Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
- Experience in a Linux based environment gained through university subjects or work experience
- Linux knowledge including the installation, troubleshooting and basic configuration of recent Ubuntu Desktop releases
- Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of printers/services/packages/external storage devices/etc. utilising command line tools for exploring and manipulating the file system)
- Basic troubleshooting (collecting logs, basic fine-tuning by editing configuration files)
- Familiarity with safely installing, uninstalling, reinstalling, and repartitioning machines running Ubuntu Linux and recovering broken installations
- Understanding of Gmail, Google Calendar, Google Applications, and Single Sign-On.
- Ability to learn quickly, thrive on change, and handle the pressure of a customer facing job
- Written and verbal English communication skills
- Willingness to travel up to 4 times a year for internal events
- Some knowledge of programming (bash, python, Perl, Ruby, Javascript, C or C++, Go)
- Customer support experience is a plus
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
- Fully remote working environment - we've been working remotely since 2004!
- Personal learning and development budget of 2,000USD per annum
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Parental Leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues at 'sprints'
- Priority Pass for travel and travel upgrades for long haul company events
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Linux Desktop Support Associate
28 abr.Canonical
Linux Desktop Support Associate
Canonical · Salamanca, ES
Teletrabajo Javascript Python Linux C++ Cloud Coumputing Ruby REST IoT Bash Perl Office
This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers and Canonical staff. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.
The role of a Linux Desktop Support Associate at Canonical
You will be accountable for delivering an outstanding technical support experience to our employees and customers. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.
Your day to day job is to provide technical expertise, be an excellent communicator and service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.
Location: This role will be based remotely in EMEA and Americas regions
What your day will look like
Your day to day duties will include:
- Work from your remote home office and provide technical support for employees.
- Provide technical onboarding support for new employees.
- Provide technical and infrastructure support during international events.
- Be available to take ownership of new cases via telephone, email, and web
- Act as an internal customer advocate keeping them updated in a timely manner
- Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments
- Contribute your findings to a common knowledge base and keep it up to date
- Draft and distribute technical notices for internal and external communication.
- Prioritise your work in order to accomplish the most important and urgent tasks first
- Keep on learning as our products and services grow and evolve
- Maintain regular communication and information exchange with the rest of the team, locally and remotely
- Identify and suggest any opportunities to provide a better service
- Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
- Experience in a Linux based environment gained through university subjects or work experience
- Linux knowledge including the installation, troubleshooting and basic configuration of recent Ubuntu Desktop releases
- Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of printers/services/packages/external storage devices/etc. utilising command line tools for exploring and manipulating the file system)
- Basic troubleshooting (collecting logs, basic fine-tuning by editing configuration files)
- Familiarity with safely installing, uninstalling, reinstalling, and repartitioning machines running Ubuntu Linux and recovering broken installations
- Understanding of Gmail, Google Calendar, Google Applications, and Single Sign-On.
- Ability to learn quickly, thrive on change, and handle the pressure of a customer facing job
- Written and verbal English communication skills
- Willingness to travel up to 4 times a year for internal events
- Some knowledge of programming (bash, python, Perl, Ruby, Javascript, C or C++, Go)
- Customer support experience is a plus
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
- Fully remote working environment - we've been working remotely since 2004!
- Personal learning and development budget of 2,000USD per annum
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Parental Leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues at 'sprints'
- Priority Pass for travel and travel upgrades for long haul company events
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Linux Desktop Support Associate
28 abr.Canonical
Linux Desktop Support Associate
Canonical · Málaga, ES
Teletrabajo Javascript Python Linux C++ Cloud Coumputing Ruby REST IoT Bash Perl Office
This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers and Canonical staff. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.
The role of a Linux Desktop Support Associate at Canonical
You will be accountable for delivering an outstanding technical support experience to our employees and customers. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.
Your day to day job is to provide technical expertise, be an excellent communicator and service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.
Location: This role will be based remotely in EMEA and Americas regions
What your day will look like
Your day to day duties will include:
- Work from your remote home office and provide technical support for employees.
- Provide technical onboarding support for new employees.
- Provide technical and infrastructure support during international events.
- Be available to take ownership of new cases via telephone, email, and web
- Act as an internal customer advocate keeping them updated in a timely manner
- Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments
- Contribute your findings to a common knowledge base and keep it up to date
- Draft and distribute technical notices for internal and external communication.
- Prioritise your work in order to accomplish the most important and urgent tasks first
- Keep on learning as our products and services grow and evolve
- Maintain regular communication and information exchange with the rest of the team, locally and remotely
- Identify and suggest any opportunities to provide a better service
- Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
- Experience in a Linux based environment gained through university subjects or work experience
- Linux knowledge including the installation, troubleshooting and basic configuration of recent Ubuntu Desktop releases
- Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of printers/services/packages/external storage devices/etc. utilising command line tools for exploring and manipulating the file system)
- Basic troubleshooting (collecting logs, basic fine-tuning by editing configuration files)
- Familiarity with safely installing, uninstalling, reinstalling, and repartitioning machines running Ubuntu Linux and recovering broken installations
- Understanding of Gmail, Google Calendar, Google Applications, and Single Sign-On.
- Ability to learn quickly, thrive on change, and handle the pressure of a customer facing job
- Written and verbal English communication skills
- Willingness to travel up to 4 times a year for internal events
- Some knowledge of programming (bash, python, Perl, Ruby, Javascript, C or C++, Go)
- Customer support experience is a plus
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
- Fully remote working environment - we've been working remotely since 2004!
- Personal learning and development budget of 2,000USD per annum
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Parental Leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues at 'sprints'
- Priority Pass for travel and travel upgrades for long haul company events
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
People Data Analyst
27 abr.Canonical
People Data Analyst
Canonical · Murcia, ES
Teletrabajo Python TSQL Cloud Coumputing SaaS R IoT Tableau
Bring your people analytics, social science research and data mining/science skills to a unique team seeking to understand, and shape, the future of the digital workplace. We are interested in technology, of course, but we are also interested in the human mission of enabling the world's brightest and hardest working people to live where they want and work from anywhere. Most of our colleagues could move to a tech hub but they choose Canonical because of our mission and our approach to the workplace.
We'd like to understand what really makes a distributed, remote-first workplace work. We think we're pretty good at this (being remote first for almost 20 years), but we know there is a lot still to understand, and the frontier of possibility continues to move outward. We'd like to invest in research, analytics and tooling which raises the bar even further for remote collaboration and organisation.
If we are able to build tools that meaningfully improve our cooperation and our satisfaction, then we intend to share our insights with the world, both as a narrative and as SAAS or open source that helps other companies follow in our footsteps.
The role of a People Data Analyst at Canonical
Support analytics and data mining in a cross-disciplinary team of organisational psychologists, web front end engineers, back end engineers and statistics / analytics experts to help us build a new definition for the 21st century digital workplace. Collaborate to figure out what really drives productivity, effectiveness and happiness in a remote-first globally distributed company.
In addition to your existing people analytics work experience, this role will combine your skills in psychology, data analytics and visualisation, to help create a more effective workplace.
Location: This role will be based remotely in the AMER (Eastern Timezone) region.
All applicants applying must be legally authorized to work in the location they want to work in, as we cannot offer visa sponsorship for this job position.
What your day will look like
- Utilize advanced data analytics to understand how we hire and how we work (productivity, happiness and effectiveness) across a global, remote first organisation
- Focus on quantitative and qualitative data analytics to find insights and meaningful business outcomes
- Tell the story from the insights through dashboards, visualizations and presentations
- Design and conduct research into trends shaping talent science and remote work
- Collaborate with stakeholder teams (ex., engineering, information systems, etc) to improve the data and tool ecosystem supporting our digital workplace
- Background in data science, mathematics, actuarial science, or engineering
- First work experience in People Analytics is an asset
- Knowledge in advanced statistics, data sciences, coding/scripting languages (Python, R, etc), and databases (SQL, etc)
- Strength in data analytics and visualization (Looker Studio, Tableau, etc)
- Ability to translate business questions to key research objectives
- Ability to identify the best methodology to execute research, synthesize and analyse findings
- Excellent writing and communication skills
- Willingness to examine the status quo and resilient in the face of challenges
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.
🏠 Fully remote working environment - we've been working remotely since 2004!
📚 Personal learning and development budget of USD 2,000 per annum
💰 Annual compensation review
🏆 Recognition rewards
🏝 Annual holiday leave
👶 Parental Leave
🧑💼 Employee Assistance Programme
🧳 Opportunity to travel to new locations to meet colleagues at 'sprints'
✈️ Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
NTT DATA Europe & Latam
Consultor/a innovación y estrategia de producto digital
NTT DATA Europe & Latam · Zaragoza, ES
Teletrabajo IoT
¿Vienes de ingeniería, pero lo que realmente te interesa es el mundo de los negocios y la estrategia? ¿Tienes un perfil de negocio, pero te interesa la tecnología? ¿Quieres trabajar en un entorno dinámico y abierto a la vanguardia de la tecnología y la innovación?
Únete a nuestro equipo, ¡te estamos buscando!
Desde NTT DATA somos líderes en el mercado de las nuevas tecnologías y además contamos con un equipo de innovación en Zaragoza. Por dicho motivo buscamos incorporar a nuestra área de Asset based consulting un perfil que refuerce nuestras capacidades de asesoramiento para apoyar la línea de productos digitales de la compañía.
Dicha área es la encargada de dar soporte a la creación de productos digitales en las unidades de negocio de la compañía (salud, banca, seguros, etc.) apoyando su definición estratégica, desarrollo y comercialización en Europa y Latinoamérica. Por ello, buscamos una persona con ganas e interés en trabajar en entornos internacionales y conocimientos relacionados con el mundo de las tecnologías digitales.
¿Qué podrás realizar?
- Ofrecerás apoyo metodológico y análisis rigurosos que permitan a las unidades de negocio de la compañía avanzar en su estrategia ABC desde un punto de vista empresarial.
- Participarás en el desarrollo de un potente programa de asesoramiento, focalizado en orientar la estrategia de los productos que se desarrollan en la compañía a través de las siguientes acciones:
- Análisis de productos software altamente innovadores a nivel funcional (Blockchain, IoT, IA,RPA…).
- Análisis de las tendencias tecnológicas y tendencias de mercado en relación a los productos.
- Realización de benchmarkings para determinar la intensidad competitiva.
- Validación de la propuesta de valor de los productos en relación con las necesidades del cliente.
- Definición de las funcionalidades a desarrollar para el mínimo producto viable o para una nueva versión del producto.
- Definición de variables de la estrategia de marketing como el precio, el producto, la promoción y la distribución.
- Coordinarás actividades de consultoría e innovación en España, Europa y Latinoamérica.
- Interactuarás con clientes internos con perfil gerencial en el marco de dinámicas de co-creción.
Este perfil es para ti si…
- Aportas al menos tres años de experiencia demostrable como consultor/a.
- Dispones de una titulación técnica (Grado en ingeniería de tecnologías industriales, Grado en Telecomunicaciones, Grado en ingeniería en diseño industrial y diseño de producto, etc.) o titulación de negocio (Grado en economía, DADE, ADE, etc.)
- Sientes pasión por el mundo de la tecnología digital y la estrategia.
- Presentas experiencia en definición de estrategias empresariales, consultoría de negocio o planes de negocio para empresas de producto software.
- Tienes excelentes capacidades analíticas y de comunicación.
- Cuentas con habilidades de organización, las cuales requerirás para el trabajo dentro de equipos distribuidos.
- Mantienes un nivel mínimo de B2 de inglés. Este será necesario para desenvolverte en un entorno internacional.
¿Qué te ofrecemos?
💼 Contrato indefinido desde el primer momento.
🔝 Participar en proyectos destacados e innovadores
💰 La banda salarial dependerá de tu nivel de conocimientos y experiencia
💳 Ayuda flex (ayuda extra aparte de tu salario): 126 euros más al mes como ayuda al teletrabajo y a las dietas.
😎 Amplia carta de beneficios sociales: seguro médico 🏥; seguro de vida y accidentes ⛑; ticket restaurante 🥘; y ventajas y descuentos en diversos productos y servicios que disfrutamos como colectivo 💸.
📅 Jornada completa con flexibilidad horaria, donde el horario oficial sería de lunes a jueves de 08:30 a 18:00 y los viernes de 08:00 a 15:00. Los meses de julio, agosto y mitad de septiembre hacemos jornada intensiva, de lunes a viernes de 08:00 a 15:00.
🏖 25 días de vacaciones (23 días laborales + 1/2 días de libre disposición)
👩🏽🏫 Asignación de mentor/mentora.
📝 Acceso a los cursos de nuestra universidad corporativa (idiomas, formación técnica y habilidades competenciales).
🌏 Ambiente laboral diverso, creativo, colaborativo y multinacional.
💬 Cultura de feedback continuo.
NTT Data somos todas las personas que la formamos. Un equipo de más de 139.000 profesionales, tan diverso cómo diversos son los 50 países en los que estamos presentes y los diferentes sectores en los que desarrollamos nuestra actividad; telecomunicaciones, entidades financieras, industria, utilities, energía, administración pública y sanidad.
Nuestra esencia nos ha llevado a la vanguardia de la tecnología, a romper paradigmas y a brindar las soluciones que realmente se corresponden a las necesidades de cada cliente. Nuestro talento nos ha hecho poder decir con orgullo que somos una de las 6 empresas TOP de tecnologías en el mundo.
Porque #Greattech, needs #GreatPeople, like you.
En NTT Data creemos que toda persona es única y diferente y por ello apostamos por una cultura inclusiva que reconoce y valora la diversidad. Trabajamos día a día para crear un entorno en el que podamos explorar, vivir y potenciar nuestra propia singularidad.
#WeAreAllUnique #YouMakeUsUnique
¡NTT Data es tu sitio! Porque hemos obtenido en España, por 8º año consecutivo, la certificación Top Employer, que nos reconoce como una de las mejores empresas en las que trabajar, gracias a nuestro compromiso por el talento. Únete a un equipo que apuesta por el desarrollo integral de sus profesionales, elige el modelo de trabajo que mejor se adapte a ti, y colabora en un entorno diverso, donde cada persona tiene su propia singularidad.
#TheDigitalLovers #TopEmployer