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0dsm-firmenich
Barcelona, ES
Global Continuous Improvement Manager
dsm-firmenich · Barcelona, ES
. Agile
Job title - Global Continuous Improvement Manager
Location – Spain (Barcelona)
As the Global Continuous Improvement Manager, you will be part of the Procurement Excellence function, define and implement Procurement projects aligned with Business process and solution roadmap, lead process and digital improvement initiatives and foster implementation of industry best practices.
Your key responsibilities
This role involves translating the business process and solution roadmap into executable projects and leading them to a successful implementation, including process and solution (re-) design, documentation, change management / training and stakeholder management. In addition, this role brings outside-in views and best in-class practices to challenge the status quo and deliver optimal ways of working for the procurement organisation.
Strategy Support
- Act as internal consultant/PMO and lead complex global projects for the Procurement organization.
- Support the Business Process Owners to define business processes and solution roadmap.
- Collaborate with /support business teams to identify, develop and execute continuous improvement and digital opportunities.
- Collect and share industry best practices and develop understanding of future procurement processes incl Gen AI.
- Promote/support the adoption of latest processes and solutions to drive process compliance and efficiency
- Represent Procurement Excellence and build strong, trusting partnerships to readily mobilize people and influence across Procurement, BUs and BPs to ensure alignment and buy-in on procurement strategy and initiatives.
- Identify, within respective BU or region, specific demand that requires Procurement Excellence awareness and/or action.
- Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen
- A chance to impact millions of consumers every day – sustainability embedded in all we do
- A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next
- Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership
- A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
- A community where your voice matters – it is essential to serve our customers well.
- Tertiary qualifications, from the areas of Business administration /Commerce/Engineering/Supply chain
- In-depth knowledge of and experience (8 years min) with Procurement strategy, policies, processes, and solutions including SAP
- Experience in project management and agile ways of working; recognised qualification in project management
- Good commercial sector knowledge with ability to assess business needs & able to translate it into value creation
- Strategic thinking, solution-oriented with excellent analytical and planning skills; Pragmatic, hands-on mentality with high resilience and ability to zoom-in and out (details vs. big picture)
- Very strong PMO skills with a knack for analytics, numbers and digital savviness
- Can-do mentality, excellent communication, stakeholder management and influencing skills without direct authority; Team player with ability to cope with ambiguity, manage conflicting priorities, & work in fast changing environment.
- Fluent in written and spoken English; Additional language knowledge is an asset
At dsm-firmenich, we don’t just meet expectations – we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.
Because real progress only happens when we go beyond, together.
Our application process
Interested in this position? Please apply on-line by uploading your resume in English via our career portal.
Inclusion, belonging and equal opportunity statement
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.
We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.
Agency statement
We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.
MOMENTUM TASK FORCE
Móstoles, ES
AZAFATA/O ESTANCOS MÓSTOLES 1550€
MOMENTUM TASK FORCE · Móstoles, ES
.
Somos Momentum Task Force y estamos en la búsqueda de un equipo de AZAFATAS/OS para trabajar en estancos de MOSTOLES. Tus funciones serán representar una marca reconocida de tabaco, promocionar sus productos e incentivar su venta, siempre con un enfoque profesional, respetuoso y orientado a resultados y al servicio al cliente.
Buscamos personas con actitud positiva, ganas de trabajar, habilidades comunicativas, comerciales y orientada a resultados.
Si te apasiona el trato con las personas y quieres formar parte de un gran equipo a nivel nacional: ¡QUEREMOS CONOCERTE!
Requisitos
Incorporación inmediata
Vehículo propio y disponibilidad para moverse por la provincia.
Valorable experiencia en ventas o promociones (en el sector tabaco es un plus).
Habilidades sociales, comunicativas y con gran capacidad de organización.
Funciones Principales
Promocionar e incentivar la venta de productos de una conocida marca de tabaco.
Fidelización de clientes en los estancos asignados.
Recogida diaria de información y reporte de resultados.
Ofrecemos
Apoyo diario de un coordinador/a y un equipo especializado
Contrato ESTABLE y alta en la seguridad social.
Jornada completa de 40 horas semanales de lunes a viernes. (09:00 a 14:00 y de 17:00 a 20:00).
Pago de kilometraje
Pago de manutención según las características de la plaza
Salario de 1550 € brutos/mes + hasta 450 € brutos/mes de variable por consecución de objetivos + 100 € brutos/mes de variable por no faltar ningún día a trabajar.
¿Por qué unirte a Momentum Task Force?
Ofrecemos una oportunidad real para aprender, crecer y formar parte de un equipo dinámico, profesional con buen ambiente de trabajo.
Requisitos mínimos
Squad Digital Lead
NuevaCIPEx - Consejo de Ingenieros Peruanos en el EXterior
Santander, ES
Squad Digital Lead
CIPEx - Consejo de Ingenieros Peruanos en el EXterior · Santander, ES
. Cloud Coumputing
Francois @RedGlobal -
Looking for a
Squad Digital Lead - Freelance -
Europe (Grenoble, Budapest, or Barcelona) - Hybrid
Red
is looking for a
Squad Digital Lead
to drive a strategic S/4HANA deployment project in the energy sector.
??
Key Information About The Role
- Provide leadership and coordination for a digital squad in the context of S/4HANA deployment
- Act as the main point of contact between business and IT teams, fostering strong communication and team cohesion
- Master both
aspects of S/4HANA (Public Cloud is a plus)
- Proven experience with
- Report status, milestones, and risks to stakeholders and executive leadership
Start Date
ASAP
Duration
6 months (renewable – long-term project)
??
Work Mode
Hybrid – 2 days on-site (Grenoble, Budapest, or Barcelona) + 3 days remote
??
Language
English required
If you are interested in this role, please send me your updated CV at ****** along with the best time for me to call you so we can discuss the role in more detail.
If you're not interested, feel free to share this opportunity within your network.
Looking forward to speak with you soon,
Francois E.
Sanofi
Medical Scientific Liaison (Madrid o Bilbao)
Sanofi · Barcelona, ES
Teletrabajo .
Location: Madrid or Bilbao
Permanent position
Our position
- Job title: Medical Scientific Liaison (Northern Spain: Galicia, Asturias, Cantabria y País Vasco)*
- Division/Business Unit: Medical Vaccines
- Reporting to: MSL Manager, Iberia, Vaccines
- Location: Ideally based in Bilbao, but open to Madrid or other cities in northern Spain
- Up to 70% of travel expected
- Job type: Permanent
- Location: Ideally based in Bilbao, but open to Madrid or other cities in northern Spain
- Area of influence may be adjusted in the future based on business needs
Our Team:
MSLs are the extension of the medical function in the field. They build and develop enduring ‘win-win' relationships with healthcare professionals and institutions, creating constructive partnerships with internal and external stakeholders to disseminate scientific information and generate insights. MSLs provide field or hybrid medical support that is aligned and integrated to the overall medical strategy within the BU.
Key Deliverables
- HCP/KOL engagement plans
- Regional plans
- Medical Metrics (entries in CRM such as insights, interactions, among others)
- Office-based medical (medical franchise heads and medical advisor), HEVA, Pharmacovigilance, CSU, MedInfo (GMI)
- Commercial operations, Market Access (Value and Access and HEVA), regional tender managers, Public Affairs, communication, marketing (Franchise Head and Customer Engagements)
- External customers (Scientific External Experts, regional medical societies, regional Public Health Authorities, etc.)
- Engages proactively and reactively with healthcare professionals and institutions
- Engages external stakeholders on medical and scientific information exchange for the therapeutic area during one-to-one interactions and group settings
- Organises and engages KOLs & HCPs during local group scientific meetings (hospital staff meetings, webinars, etc) according to the Stakeholder Engagement plan, aligned with Country & regional Medical plan
- Develops and maintains trusted partnerships, through scientific engagement and exchange, with healthcare professionals and institutions in a rapidly evolving healthcare environment.
- Communicates the clinical value of the TA products to population-health/formulary decision makers (outcomes Liaisons, as applicable)
- Provides high-quality, accurate, balanced and directed information to key customers and stakeholders in response to unsolicited requests for information, supports investigators in clinical studies submissions, management of regional advisory boards or scientific societies
- Develops and executes the individual stakeholder engagement plans, aligned with the Medical Plan
- Generates high-value, actionable insights and proposes solutions.
- Collaborates effectively with relevant internal stakeholders while maintaining full compliance with company, industry, legal and regulatory requirements.
- Contributes to evidence-generation activities, supporting both internal evidence-generation projects and clinical studies.
Education: MD, Pharmacy/Medicine or other science degree (required)
Experience/certification
- MSL or other medical affairs positions (desirable at least 2 yrs)
- Stakeholder strategy and planning
- Stakeholder engagement
- Engagement with regional public health authorities (preferred)
- Experience on immunology TA (preferred)
- Ability to travel up to 70% of the time
Technical Skills
- Impactful scientific exchange
- Disease/TA knowledge: immunology (preferred)
- Use of CRM tools
- Effective in using multiple channels and formats for scientific engagements to maximize stakeholders satisfaction and impact
- High impact influential & communication skills
- Good interpersonal relationships
- Strategic thinking
Transversal collaboration
- Learning agility
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
null
EY
Madrid, ES
Abogado Junior Urbanismo - Madrid
EY · Madrid, ES
.
En EY tendrás la oportunidad de construir una carrera tan única como tú, en un entorno global de cultura inclusiva y tecnológico. Queremos contar con tu voz, y tu aportación para hacer de EY un sitio mejor. Únete a nosotros y construye una experiencia única y un mundo mejor para todos.
La oportunidad
EY es líder mundial en prestación de servicios de auditoría, fiscalidad, asesoramiento en transacciones y consultoría, con 350.000 profesionales en más de 150 países. En España somos más de 3.700 profesionales en 15 oficinas. Nuestro lema es "Building a better working world ya que nuestro propósito es ayudar a construir un entorno mejor y ser relevantes para nuestros clientes.
EY Abogados ofrece un amplio abanico de servicios de asesoramiento fiscal y legal caracterizados por una atención personalizada a nuestros clientes, buscando siempre la solución que se adapte a sus necesidades y estructura, aprovechando las oportunidades y ventajas competitivas a su disposición.
Tus funciones principales
Formando parte del equipo de Derecho Urbanistico y Medioambiente liderado por un Socio de EY Abogados ubicado en la oficina de Madrid colaborarás en proyectos en toda España para clientes locales e internacionales. Entre otros asuntos la disciplina incluye:
- Due diligence urbanísticas y mediombientales de todo tipo de activos (suelos, industria y edificación)
- Tramitación de autorizaciones administrativas urbanísticas y medioambientales (licencias, declaraciones responsables), medioambientales y otras sectoriales para toda clase de activos inmobiliarios.
- Radar regulatorio en materia medioambiental y urbanística para participar en proyectos transversales y estratégicos en materia de sostenibilidad ambiental.
- Secretaría Junta de Compensación y otras entidades urbanísticas.
- Redacción proyectos de reparcelación y expropiación.
- Tramitación de permisos de planeamiento y gestión de proyectos urbanísticos, de edificación o industriales
- Recursos administrativos y contencioso-administrativo
- Grado en Derecho, Derecho y ADE
- Valorable máster en Derecho urbanístico o medioambiental y con clara vocación para formarse en derecho público.
- Excelencia técnica
- Nivel alto de inglés hablado y escrito.
- Actitudes para el trabajo en equipo.
- Aprendizaje continuo: te integras en un equipo especializado en tu disciplina, desarrollarás la mentalidad y las habilidades para enfrentarte a nuevos retos.
- Tu defines el éxito: te proporcionaremos herramientas y flexibilidad para que puedas llegar a las metas propuestas.
- Liderazgo transformacional: Te daremos la confianza y formación para que puedas crecer y llegar a ser un buen líder.
- Cultura inclusiva y diversidad: Cada persona es única y tiene algo que aportar, te daremos voz para ello; toda idea es importante.
La experiencia en EY es excepcional; constrúyela
EY | Building a better working world
- EY existe para construir un mundo de trabajo mejor, ayudamos a nuestros clientes, personas y sociedad a crear un valor a largo plazo para generar valor en el mercado.
- Gracias a los datos y la tecnología, tenemos equipos en más de 150 países generando confianza y ayudando a los clientes a crecer, transformarse y operar.
- Trabajando en Auditoria, Consultoría, Tax, Estrategia y Transacciones, los equipos de EY se hacen las mejores preguntas para encontrar nuevas respuestas a complejos problemas en los que se encuentra nuestro mundo a día de hoy.
Financial Controller
NuevaThe Stoke Travel Co.
Barcelona, ES
Financial Controller
The Stoke Travel Co. · Barcelona, ES
. Office
THE POSITION
We are now moving into our long-term plan's next exciting phase, with a focus on consolidating growth achievements, introducing new revenue streams, and establishing a business framework that supports a medium-sized enterprise.
To this end, we are looking to appoint a Financial Controller to lead the accounts department and take full responsibility for the accurate and timely recording of all financial transactions, budgeting and forecasting, cash flow management, adherence to business and taxation laws and regulations, preparation and submission of accounts to auditors, financial risk identification, implementation of financial controls, and financial reporting to the board.
This proactive Financial Controller will have a keen interest in streamlining financial operations and supporting strategic decision-making through accurate and insightful financial analysis.
You will be a team player at heart, collaborating with our team, advocating best practices, and rolling up your sleeves to pitch in when it's all hands on deck.
YOU WILL...
Manage the finance for The Stoke Brands Co and its subsidiaries: Stoke Travel Co, Yes-Trip and other affiliated brands.
Oversee all accounting aspects, including: Accounts payable, Accounts receivable, and Liaising with customers and agents to resolve issues
Maintain continuous communication with our financial adviser and stay updated on new company, tax, and industry laws.
Provide administrative support to management as requested.
Develop and present financial and tax strategy recommendations to the CEO.
Support financial planning and analysis efforts.
Oversee cash flow, cash management, working capital, and audits.
Prepare financial statements and reports.
Ensure legal compliance on all financial functions.
Manage relationships with banks and external stakeholders.
Support employment adviser in contracts and visa requirements.
Manage office utilities, including phone, mail, and bills.
YOU ARE...
Skilled in managing a small team.
Known for your "can-do" attitude and flexible approach.
Proficient in advanced spreadsheets for reporting and operational tools.
Analytical, organized, and systematic.
A self-starter with a strong sense of initiative, responsibility, and accountability.
Experienced in multi-currency accounting and exchange rate hedging, especially with foreign suppliers (primarily European).
Familiar With Holded Accounting Software (preferred But Not Required).
CPA or MBA qualified (preferred but not required).
WE ARE...
The Stoke Brands Co., a group of top-quality youth travel brands shaping the future of travel since ****.
Stoke Travel, our lead brand, organizes over 67 trips in 14 different European countries for like-minded travelers.
Stoke does travel your way.
We create an environment where our guests are participants in the experience, not just observers, allowing them the flexibility to shape their own adventures.
The Core Values Stoke Brands Live By
Personal & inclusive - Travel is only as good as the people you are with.
Wild, unpredictable, & unique experiences - No two Stoke trips are the same!
Flexibility - \"Fuck plans; follow your heart\" with super flexible T&Cs.
Great value for money - Travel should be affordable.
Broadening travelers' horizons - It's not just about the selfies and ticking items off a list.
Relevant - Keeping up with the times, staying hip, cool, and trendy.
REPORTING RELATIONSHIP
The Financial Controller will report to the General Manager and CEO of The Stoke Brands Co.
Compensation
Competitive salary with great growth potential.
Permanent contract.
An international working environment with an office hosting the best views in Barcelona.
The opportunity to travel around Europe with The Stoke Brands Co.
START DATE
Negotiable, with a preferred start in January ****!
To find out more about Stoke Travel, visit online at stoketravel.com or stoke-brands.com
TO APPLY
Please send your CV and Cover letter to Toby at ******
#J-*****-Ljbffr
Team Leader Online
NuevaJYSK
Cheste, ES
Team Leader Online
JYSK · Cheste, ES
. Office
¿Quiénes somos?
En JYSK, creemos que nuestros empleados son clave para nuestro éxito. Por eso, nos esforzamos en ofrecer desarrollo y oportunidades de crecimiento, así como nuevos retos dentro de la empresa. Desde que nuestro fundador, Lars Larsen, abrió su primera tienda en Dinamarca en 1979, JYSK ha expandido su presencia global con tiendas y tiendas online en distintos países del mundo.
Nuestros tres valores fundamentales en JYSK – Espíritu Comercial, Compañerismo y Espíritu Corporativo – expresan el comportamiento y la actitud que podemos esperar los unos de los otros. Confiamos en los demás y creemos en el empoderamiento y en la libertad con responsabilidad. También nos enorgullece recompensar el compromiso y el esfuerzo de nuestros empleados. Con la actitud adecuada, en JYSK hay un sinfín de oportunidades.
Nuestro proyecto
JYSK ha comprado una parcela de 274.000 metros cuadrados en Almenara, en el sur de Castellón, donde nos desplazaremos en 3 años.
¿Te gustaría trabajar en logística en una de las empresas que más crece en España y Portugal? Ofrecemos un lugar de trabajo dinámico en el que destacan el desarrollo personal, la implicación y el espíritu de equipo.
Distribuimos productos a más de 185 tiendas y clientes online en España y Portugal. Al menos una vez a la semana, las más de 3300 tiendas de JYSK reciben productos de uno de nuestros 10 centros de distribución.
El Centro de Distribución de Cheste tiene una superficie total de 54.000 m2 con espacio para 50.000 posiciones de palets. ¿Te gustaría unirte a nuestros más de 250 compañeros y compañeras?
Si es el caso, por favor, ¡sigue leyendo!
LO QUE TE OFRECEMOS
- Proyección en empresa líder del sector y oportunidades de crecimiento.
- Contrato de 40 horas semanales en horario rotativo: Turno de mañanas y tardes (al comienzo de la incorporación el turno será fijo de noches 00:00 - 08:00h).
- Una cultura empresarial escandinava que hay que vivir. Te invitamos a hablar y opinar sobre tu entorno de trabajo.
- Un programa de iniciación estructurado que te ayudará en asentarte en el lugar de trabajo.
- Desarrollo personal y oportunidades de carrera en JYSK en un entorno internacional.
- Formar parte de la plantilla de una empresa sólida y responsable.
- Clima de trabajo colaborativo.
- Posibilidad de conciliar la vida profesional y personal.
- Seguro médico privado.
- 15% de descuento en tus compras de las tiendas de JYSK.
- Tenemos un equipo de personas trabajadoras comprometidas en la creación de eventos para fomentar el team building: carreras, torneos de pádel, barbacoas, rafting, etc.
Buscamos un Team Leader Online dinámico para unirse a nuestro equipo de Online.
📋 Tus Responsabilidades Principales
- 🌟 Liderazgo: Dirigir a un equipo fomentando una cultura de trabajo positiva, colaborativa y motivadora.
- 📈 Estrategia y Rendimiento: Desarrollar e implementar tácticas para optimizar el desempeño y alcanzar los objetivos organizacionales.
- ⚙️ Gestión Operativa: Coordinar la operativa diaria, garantizando flujos de trabajo eficientes y entregas puntuales.
- 💻 Conexión: Realizar reuniones de equipo y sesiones one-to-one para brindar orientación, apoyo y feedback constante.
- 🔍 Mejora Continua: Supervisar el progreso, identificar cuellos de botella y aplicar soluciones que impulsen la productividad.
- 🤝 Colaboración Interdepartamental: Trabajar junto a otros departamentos para alinear los esfuerzos del equipo con la visión global de la empresa.
- 🛠️ Herramientas Digitales: Mantener y optimizar canales de comunicación eficaces para una colaboración virtual fluida.
- 🎓 Desarrollo de Talento: Identificar necesidades formativas y potenciar el crecimiento profesional de cada miembro del equipo.
- ⚖️ Gestión de Recursos: Administrar la carga de trabajo y asignar recursos de manera equilibrada y eficiente.
- 📊 Análisis de Datos: Elaborar informes sobre KPIs y métricas de rendimiento para la alta dirección.
- 🗣️ Comunicación Interpersonal: Dotes comunicativas con capacidad para crear sinergias y entablar relaciones sólidas entre equipos diversos.
- 💻 Competencia Tecnológica: Dominio avanzado de herramientas de Ofimática (Microsoft Office 365) y experiencia sólida en el manejo de SAP para la gestión de procesos.
- 🧠 Resolución de Problemas: Capacidad analítica para la toma de decisiones estratégicas y la resolución de conflictos de forma eficiente.
- ⏱️ Gestión del Tiempo: Capacidad de organización y priorización de tareas para maximizar la productividad.
- ⚡ Adaptabilidad: Agilidad para ajustarse a prioridades cambiantes y trabajar eficazmente en entornos de ritmo rápido y dinámico.
- Dominio de Idiomas: Nivel fluido de inglés o, en su defecto, compromiso firme de obtener el certificado B1 en el plazo de un año tras incorporarse al puesto.
Los candidatos deben ser nacionales de países de la UE o estar en posesión de un permiso de trabajo válido.
JYSK quiere incluir a todos, sin importar la edad, identidad de género, raza, orientación sexual, capacidad física o mental, etnia y experiencia. Juntos, aseguramos nuestra cultura inclusiva que anima, apoya y celebra las diversas voces de nuestros empleados.
Prestige Travel Agency by Mich
Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION
Prestige Travel Agency by Mich · Barcelona, ES
Teletrabajo .
About The Role
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.
Key Responsibilities
- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
- Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies
- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after travel to ensure a positive experience
- Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
- Maintain clear documentation and update booking systems as required
- Excellent verbal and written communication skills
- Strong customer service background (travel, hospitality, or service-related experience preferred)
- Highly organized with strong attention to detail
- Comfortable using technology and learning new booking platforms and systems
- Reliable, proactive, and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
- 100% remote work environment
- Flexible scheduling options
- Opportunities for professional grow within the agency
- Access to travel perks and industry-related discounts
- Supportive team culture with ongoing training and development
Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.
Prestige Travel Agency by Mich
Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION
Prestige Travel Agency by Mich · València, ES
Teletrabajo .
About The Role
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.
Key Responsibilities
- Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
- Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
- Provide accurate and timely information regarding destinations, travel requirements, and agency policies
- Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
- Proactively follow up with clients before and after travel to ensure a positive experience
- Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
- Maintain clear documentation and update booking systems as required
- Excellent verbal and written communication skills
- Strong customer service background (travel, hospitality, or service-related experience preferred)
- Highly organized with strong attention to detail
- Comfortable using technology and learning new booking platforms and systems
- Reliable, proactive, and able to manage multiple client requests efficiently
- Genuine interest in travel and helping clients plan memorable experiences
- 100% remote work environment
- Flexible scheduling options
- Opportunities for professional grow within the agency
- Access to travel perks and industry-related discounts
- Supportive team culture with ongoing training and development
Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.