Ofertes d'ocupació de Consultor/a a Málaga

• Nivell d'experiència---
• Tipus de contracteA temps parcial
• Publicada4 de març

Teletreball .

About The Position

Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

What You’ll Do

Provide responsive and professional customer support via phone, email, and online messaging

Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations

Communicate Essential Travel Details, Documentation Requirements, And Agency Guidelines

Monitor bookings to ensure accuracy and follow up to confirm client satisfaction

Resolve client questions or concerns with care and a solutions-focused mindset

Maintain organized records and update internal systems as needed

What We’re Looking For

• Strong communication and interpersonal skills
• Customer service experience in travel, hospitality, or a related field preferred
• Ability to work independently in a remote environment
• High level of organization and attention to detail
• Comfortable using digital tools, booking platforms, and communication software
• Passion for travel and creating positive client experiences
  
  
  

• Fully remote position (work from anywhere within approved locations)
• Flexible work schedule options
• Career development and advancement opportunities
• Travel-related perks and industry discounts
• Collaborative and supportive team culture with training provided
  
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 de març

Agile Scrum Cloud Coumputing Oracle AWS Big Data Power BI Salesforce Office

Company Description

Talan - Positive Innovation

Talan is an international consulting group specializing in innovation and business transformation through technology. With over 7,200 consultants in 21 countries and a turnover of €850M, we are committed to delivering impactful, future-ready solutions.

Talan at a Glance

Headquartered in Paris and operating globally, Talan combines technology, innovation, and empowerment to deliver measurable results for our clients. Over the past 22 years, we´ve built a strong presence in the IT and consulting landscape, and we´re on track to reach €1 billion in revenue this year.

Our Core Areas of Expertise
- Data & Technologies: We design and implement large-scale, end-to-end architecture and data solutions, including data integration, data science, visualization, Big Data, AI, and Generative AI.
- Cloud & Application Services: We integrate leading platforms such as SAP, Salesforce, Oracle, Microsoft, AWS, and IBM Maximo, helping clients transition to the cloud and improve operational efficiency.
- Management & Innovation Consulting: We lead business and digital transformation initiatives through project and change management best practices (PM, PMO, Agile, Scrum, Product Ownership), and support domains such as Supply Chain, Cybersecurity, and ESG/Low-Carbon strategies.

We work with major global clients across diverse sectors, including Transport & Logistics, Financial Services, Energy & Utilities, Retail, and Media & Telecommunications.

Job Description

As part of the IT Risk & Control Framework team, you will actively participate in:

• Managing technology and cybersecurity risks from a governance and control framework perspective.

• Participating in technology risk assessment processes (RCSA, risk assessments, gap analysis).

• Mapping Risks - Controls - KPIs/KRIs, ensuring traceability and consistency of the control framework.

• Analyzing audit findings (internal and/or external) and defining structured remediation plans.

• Implementing and monitoring regulatory requirements, especially in the areas of:

o DORA

o Operational Resilience

o Business Continuity

• Third Party Risk Management (TPRM):

o Third-party controls

o Outsourcing

o Technology providers

• Evaluation and improvement of policies, procedures, and technology standards.

• Preparation of:

o Procedures and formal documentation

o Dashboards and executive reporting

o Material for Risk and Technology committees

• Preparation of reporting for senior stakeholders in a global environment.

Qualifications

What are we looking for?

• High level of English (spoken and written) - international environment.

• +3 years of experience in:

o IT Risk Management, with a focus on technology and/or cybersecurity.

o Internal and/or external auditing in technological environments.

• Experience in:

o Technological risk assessments (RCSA, risk assessments, gap analysis).

o Risk-Control-KRI/KPI mapping.

o DORA, operational resilience, and business continuity.

o TPRM and third-party risk management.

• Experience in document management and reporting:

o Drafting procedures.

o Policy evaluation.

o Participation in committees.

o Preparation of reports for senior stakeholders.

• Proficiency in visualization and reporting tools, especially Power BI.

• Knowledge of Microsoft and ServiceNow environments.

Key Competencies :

• Structured thinking and strong control orientation.

• Ability to work independently and prioritize in demanding environments.

• Ability to interact with multiple stakeholders (IT, Risk, Compliance, Audit).

• Clear and effective communication, both written and verbal.

• Global vision of the technology control framework.

• Execution mindset: ability to translate regulations and frameworks into practical solutions.

• Proactive attitude, eagerness to learn and add value from day one.

• Ability to work in a team, contributing to a collaborative and positive environment.

We value profiles with a good attitude, commitment, and a desire for continuous improvement.

Additional Information

What do we offer you?
- Hybrid position based in Málaga, Spain
- Possibility to manage work permits.
- Permanent, full-time contract.
- Smart Office Pack so that you can work comfortably from home.
- Training and career development.
- Benefits and perks such as private medical insurance, life insurance, Language lessons, etc
- Possibility to be part of a multicultural team and work on international projects.

If you are passionate about data, development & tech, we want to meet you!