Ofertes d'ocupació per a Atenció al client a A Coruña

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¿Estás dispuesto/a a sacar tu máximo potencial de nuestra mano? ¡Queremos acompañarte en el proceso paso a paso!

Confiamos en nuestros equipos, fomentamos su bienestar y las posibilidades de desarrollo profesional y, ¡nos encantará contar contigo!

En esta ocasión, los únicos requisitos son: Empatía, Comunicación y ganas de aprender.

Las personas que se unan a nosotros/as tendrán la oportunidad de conocer desde dentro el funcionamiento de una reconocida empresa de moda.

Te contamos lo que nos gustaría ofrecerte:

• Onboarding mediante formación 100% ONLINE desde el día 13 al 21 de agosto de 8:00 a 15:00h. (No remunerada y selectiva)
• Contrato 30 horas a partir del día 26 de Agosto con contrato de circunstancias de la producción.
• Horario del puesto: 1 semana de Lunes a Viernes de 15:00 a 21:00 y otra semana de Lunes a Viernes de 15:00 a 20:00 y Sábado de 10:00 a 21:00.
• Salario: 1062€ brutos/mes.
• Posibilidad de seguir formándote a través de un catálogo de cursos a tu disposición.
• Promociones y movimientos internos.
• Club beneficios Konecta (portal exclusivo en el que podrás ahorrar en tus compras en ofertas y descuentos que hemos preparado con mucho mimo para ti)
  
  
  

• Ofimática
• Escucha Activa
• Empatía
• Comunicación

• Flexibilitat horàriaSi
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• Tipus de contracte---
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Office Excel Outlook PowerPoint

Partner Experience Specialist Nike (Barcelona)
Location: Barcelona (Hybrid model)Initial 6-month contract with potential to join the company

At Adecco, were proud to partner with Nike, one of the worlds leading sports brands, in the search for a Partner Experience Specialist to join their team in Barcelona.

This role plays a key part in coordinating and delivering a best-in-class showroom experience for Southern Europe. Were looking for someone highly organized, proactive, and comfortable working across multiple teams in a dynamic and international environment.

What will you do in this role?
Own and manage the seasonal showroom setup and daily operations in Nikes Barcelona headquarters.
Collaborate closely with cross-functional teams such as Sales, Content, Brand, Logistics, and Tech.
Handle a variety of tasks day-to-day, managing priorities in a fast-paced environment.
Support the implementation of global initiatives including digital tools and seasonal launches.
Ensure all resources and materials are prepared and aligned ahead of seasonal campaigns.
Communicate updates on tools, content, and sample processes clearly and efficiently to internal stakeholders and external partners.
What are we looking for?
A highly organized and detail-oriented professional who can manage multiple tasks and set priorities.
Someone who brings ownership and autonomy to their work, without falling into a purely assistant-type role.
A quick learner, especially when it comes to digital tools or new systems.
Fluent English is a must. Spanish is a plus.
Strong interpersonal and collaboration skills you'll be working with many departments across the office.
Previous experience in retail, fashion, visual merchandising, logistics, or multinational environments is a plus.
Job conditions
Initial 6-month contract through Adecco, with the possibility of becoming a direct hire.
Based at Nikes office in Barcelona (showroom-focused role, no travel required).
Hybrid work model: 3 days onsite / 2 days remote.
Flexible schedule (approx. 9am6pm), with shorter Fridays during the summer (until 3pm).
Immediate start.
Are you looking to join an innovative, global brand where your ideas and energy will be valued?

Apply now and lets talk!WHAT YOULL BRING TO NIKE



· Strong communication and organizational skills.

· Positive attitude with a creative approach to problem solving; effective team player.

· Proven capability to translate concepts into actionable solutions and ensure their implementation.

· Demonstrated expertise in digital technologies and commercial operations.

· Digitally savvy, with advanced proficiency in Microsoft Office applications (PowerPoint, Excel, Outlook).

· Track record of achieving results in dynamic environments and delivering both tactical and operational results.

· Proactive in identifying challenges and developing strategic action plans for resolution.

· Fluent in English, both written and verbal. Spanish knowledge appreciated.


En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

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¡ÚNETE A UN PROYECTO DIGITAL EN PLENO CRECIMIENTO!

¿Te apasiona la atención al cliente y tienes un perfil comercial?

¿Te interesa el sector financiero y te gustaría ayudar a otras personas a gestionar sus productos digitales?

¡Esta es tu oportunidad!

¿Quiénes somos?

En Konecta, somos expertos en soluciones de atención al cliente para grandes compañías. Actualmente, buscamos incorporar nuevos/as agentes para un servicio innovador del sector bancario, enfocado en la atención digital de clientes que contratan productos a través de canales online.

¿Qué harás en tu día a día?

• Contactar con usuarios que han solicitado información sobre productos financieros a través de la web.
• Guiarles en el proceso de contratación online, resolviendo dudas y asegurando una excelente experiencia digital.
• Realizar llamadas salientes a clientes interesados.
  
  
  

• Experiencia previa en atención al cliente o ventas (valorable en banca o seguros).
• Habilidades comunicativas y buena capacidad de escucha.
• Agilidad digital: facilidad para manejar plataformas y procesos online.
• Disponibilidad para trabajar de forma 100% presencial en La Coruña (zona Pocomaco).
• Compromiso para realizar la formación inicial (obligatoria).
  
  
  

• Del 11/08/2025 al 21/08/2025

• Horario: 09:00 a 13:00

• Modalidad: Presencial en La Coruña

• Formación clave para conocer los productos y herramientas del servicio.
  
  
  

• Incorporación: 22/08/2025
• Contrato: Circunstancias de la producción (3 meses, con posibilidad de continuidad)
• Horario inicial: de 9h-14h / 16h-21h (turnos rotativos)
• Jornada: 25 horas semanales, de lunes a viernes
• Posibilidad de ampliar jornada a 30 o 35 horas a partir de octubre, según evolución
  
  
  

• Incorporación a un servicio en expansión dentro del sector financiero digital
• Formación completa y acompañamiento desde el primer día
• Estabilidad a medio plazo y posibilidad de crecimiento
• Un ambiente laboral dinámico y profesional
  
  
  

• Habilidades comunicativas y buena capacidad de escucha.
• Agilidad digital: facilidad para manejar plataformas y procesos online.
• Disponibilidad para trabajar de forma 100% presencial en La Coruña (zona Pocomaco).
• Compromiso para realizar la formación inicial (obligatoria).

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Office

WHO WE ARE?

Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.

Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies.

Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

MISSION OF THE ROLE

Are you ready to drive your career forward with a global leader in the automotive industry? At Konecta, we are proud to work alongside Nissan, one of the most respected automotive brands in the world.

As part of our dynamic, multicultural team, you'll play a key role in delivering exceptional customer service to Nissan customers.

RESPONSIBILITIES

Resolve complex customer complaints professionally via phone and email.

Investigate issues, working with dealer partners to ensure effective and proper solutions.

Maintain accurate CRM records and collaborate with internal teams and the front office department.

You'll be required to provide first-class service, making sure that every single complaint is properly handled and helping to continue to exceed customers’ expectations.

REQUIREMENTS

Experience in customer service or a similar role and possibly in the back office department is required.

Excellent verbal and written English skills, Native or Bilingual proficiency is required, there will be tests during the selection process to ensure your language skills.

Excellent communication, problem-solving, and empathy skills to be able to guarantee the satisfaction of every single Nissan customer.

Ability to remain professional in challenging situations, keeping a proactive and positive attitude.

Proficiency in CRM software and customer service tools, there will be tests during the selection process to ensure that you are able to manage different tools and platforms.

What We Offer:

Permanent, Full-Time Contract + bonuses

Represent Nissan, a Global Automotive Brand - work directly with one of the world's most iconic brands in the automotive industry.

Stunning Office Location - an exceptional workspace with breathtaking sea views.

Attractive benefits: Access to a portal with discounts on a wide range of experiences, as well as a discount on private health insurance.

Ongoing Training & Development - we're committed to your career growth, offering continuous training to help you advance and thrive in the automotive sector.

A Multicultural, Positive Work Environment - enjoy being part of an inclusive and diverse team with a strong, collaborative culture.

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REST

Marionnaud is looking for a new People Specialist for our Coordination People team in Madrid. In this position, you will be responsible for coordinating and managing international People processes by being a point of contact for the Marionnaud Business Units and the UK based European Group People Team. You will be part of a small team and work closely with our Coordination People Director and other international People Teams.

🎯 YOUR RESPONSIBILITIES IN THIS POSITION WOULD BE… 🎯

• INTERNATIONAL PROJECTS: You will help coordinate process among the different countries such as Performance Review, Employee Listening Surveys and Employer Branding.
• PEOPLE SISTEM ADMINISTRATION: You will be an important part of our People System Administration (Cornerstone), where you would be a main contact point and empower optimal changes on the platform.
• INTERNATIONAL COMMUNICATION AND REPORTING: You will collect and share news and good practices from the different People teams, so you can report to the group and the rest of the teams.
• RECRUITMENT AND LEARNING SUPPORT: you will be part of the recruitment and learning support for the different People teams by managing Linkedin, the Marionnaud Career Pages and the creation of international trainings if needed.
• ADMINISTRATIVE SUPPORT: You will manage the administration and production of internal reports, organisational charts and other documents such as travelling or expenses management.

🕵️ WHAT WE ARE LOOKING FOR… 🕵️

🎓 Bachelor’s degree in Business, HR, Psychology, or related field.

🗂️ Previous experience in People Departments would be appreciated.

🗣️ Fluent in English; other languages such as French, Italian or German would be an advantage.

💪 Strong presentation and facilitation skills, both in-person and online. Excellent organizational skills that include the ability to multitask and prioritize work

Join us in shaping the future of retail training and empowering our teams to deliver excellence, one customer, one experience, one fragrance at a time. 💜 💫

At Marionnaud, a subsidiary of CK Hutchison, we are recognized for our expertise in skincare and innovative own brand products, offering a large range of make-up, bath, skincare items and accessories. Marionnaud Group is one of the largest luxury beauty retailers in Europe with over 700 offline plus online stores in 9 markets, employing over 4,200 people. Today, Marionnaud has over 1,000 stores in 8 countries across Europe, including France, Italy, Austria, Switzerland, Hungary, Romania, Czech Republic and Slovakia.

In Marionnaud, we believe in making beauty accessible to everyone, anytime, anywhere, without restriction, and we put the needs and wellbeing of our customers, partners, suppliers, and communities first. Our competent and motivated employees at our stores and headquarters create the feel-good factor at Marionnaud. We know that each of us makes an important contribution to the success of the company with commitment and professionalism.

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• Tipus de contracteA temps complert
• Publicada31 de jul.

Cloud Coumputing Excel CMS Office

Please apply with English resume

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K's portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us. 2K publishes titles in today's most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, 2K PGA, Battleborn, BioShock, Borderlands, The Quarry, The Darkness, Mafia, Sid Meier's Civilization, Marvel's Midnight Suns, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don't meet every requirement for the role. If you're interested in the job and feel prepared to join a dynamic team at 2K, we encourage you to apply!

2K Shared Development Studios, the worldwide centralized services group, is growing its localization teams. We are seeking a Translator to work on multiple 2K projects. You are as passionate about delivering high-quality translation as about growing junior translators in their careers.

The Translator coordinates, facilitates, and is the bridge between multiple partners, internal and external. This is a great opportunity to join a team of Localization enthusiasts focused on delivering best-in-class video game localization.

Your role is to convert English text into French using your language skills. Your translations must be culturally and linguistically relevant to both projects and the target audience while matching the source context/meaning and being aware of cultural sensitivity, under the supervision of the Production group.

What You Will Do

• Translate 2K games documents in any given format (.xlsx, .docx, .txt, directly in CMS database: XLOC, in memoQ).
• Proofread and edit translations from external vendors.
• Create, maintain, and update style guides and terminology for 2K intellectual properties in French.
• Translate/trans-create all 2K localization material from English to French to a high-quality standard that matches the specific style, tone, and voice.
• Familiarize yourself with and become an expert on every 2K intellectual property in French.
• Mentor Junior Translators.
• You are responsible for all linguistic aspects of your assigned translations, ensuring the best possible quality.
• Suggest improvements to the translation process to achieve best-in-class translation.
• Research various sources, including dictionaries, hardware manufacturers' terminology guides, and internal reference material, to find the correct translation.
• Make required cultural changes to the text to fit the target market.
• Collaborate with a multilingual team of translators and cross-reference issues/goals.
• Train others on translation memory software, such as memoQ to increase efficiency and consistency.
  
  

• In-game text (UI)
• Dialogue/Subtitles
• Songs
• Marketing and advertising
• Press Releases
• Websites
• Packaging
• Manuals
• Player support
• Community content
  
  

• Passionate about video games and localization.
• French native speaker.
• English: Fluent speaker.
• Very good understanding of the source and target language culture.
• Thorough comprehension of the video game localization process
• Ability to work independently and within a team.
• Understand 2K's quality standards and ensure they are always upheld.
• Ability to adapt to new software and processes.
• Videogame translation experience: 3years
• Experience in trans-creation, script adaptation a must.
• Excellent writing skills and command of grammar mixed with a good sense of flow/style.
• Proven knowledge of MS Office products (especially Excel), Google Sheets, memoQ (or other CAT tool) and terminology management.
• Capable of working quickly and efficiently to meet deadlines without compromising on quality.
• Strong interpersonal skills.
• Outstanding attention to detail and problem-solving skills.
• A minimum average output of 2,000 to 2,500 words per day will be required.
  
  

• University degree or professional background in translation.
• Love working with Developers, identifying their needs, and building the future of Localization.
• Additional language is a plus.
• Familiarity with XLOC or other Content Management Tools.
  
  

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• Tipus de contracteA temps complert
• Publicada31 de jul.

Reporting to the Head of Customer Engagement, this role carries overall responsibility for the management and performance of the company’s Customer Relations. Retention, Acquisition journeys and overall customer experience

Key Responsibilities:

• Create the overall retention plan
• Optimize and monitor customer journeys, making sure the customer experience onsite is optimal.
• Identify High Value customers and provide tailormade experiences to maximize their activity and engagement.
• Plan and execute both onsite and personalized offers to ensure customers increase their time spent onsite which translates in to higher spend.
• Work closely with the Content Team to ensure that the site is promoting the most engaging promotions and products at the right times.
• Constantly analyze and segment our current customer base.
• Propose new products for both Sports and Casino to use to increase the interest from our customers.

In addition, this is also a hands-on role working with various functions throughout the business in terms of problem solving and acting as an escalation for support internally and externally.

Key Requirements:

Knowledge, Skills & Experience

• Significant experience working within the casino sector, specifically the online Casino & Sports betting
• Highly adept at working in numbers and detail driven environment. Capable of analyzing and understanding the bigger picture through site, content and campaign analytics
• In-depth knowledge of customer segmentation and different retention practices.
• Solid understanding of the key products and functionalities from sports or casino gaming industry.
• Spanish Speaking with good level of English is highly appreciated

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• Tipus de contracteA temps complert
• Publicada31 de jul.

Teletreball

Buscamos a un perfil que tenga portugues nativo para atención al cliente que brinde acompañamiento cercano, resolutivo y efectivo a los clientes. Asegurando que las dudas, peticiones y consultan queden resueltas.

• Atender y dar seguimiento a las peticiones, consultas y dudas de los clientes de portugal a través del teléfono y correo electrónico, garantizando una experiencia eficiente y satisfactoria.


• Gestionar y resolver incidencias reportadas por los clientes, en colaboración con el equipo de soporte y otras áreas involucradas.


• Configurar y supervisar las conexiones de alojamientos con plataformas de distribución online (OTAs) como Airbnb, Booking, Holidu, entre otras.


• Capacitar a los clientes en el uso del software de gestión, asegurando un uso eficaz de las funcionalidades claves.

• Idiomas: Portugues nativo, español al menos B2


• Formación: Grado en turismo o carres a fines de atención al cliente.


• Experiencia previa: Softwares tipo PMS y/o Channel Manager, gestión de OTAs, atención al cliente


• Habilidades técnicas: uso de plataforma de ticketing, habilidades de manejo de herramientas ofimáticas


• Habilidades blandas: comunicación efectiva, empatía, gestión del tiempo y recursos.

• Jornada laboral semi flex: jornada completa de 40 horas de lunes a viernes.


• Flex remote: con opción de teletrabajo de acuerdo al equipo y trabajo.


• Día off en tu cumpleaños


• Formación in house


• Seguro médico a partir del año trabajado


• Sistema de retribución flexible: tickets restaurante y transporte


• Infusiones en la oficina

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• Tipus de contracteA temps complert
• Publicada31 de jul.

QA Office

Would you like to join a multicultural team where your dreams come true?

Are you looking for a job full of magic and joy?

We are glad to invite you to join one of the leading entertainment brands. We are currently looking for a Trainer/QA for Customer Service, eager to develop their careers with the worldwide leader in outsourced omnichannel customer experience management.

Your main responsibilities will be:

• Identify training needs by evaluating strengths and weaknesses
• Ensure the training implementation schedule is respected and knowledge is well acquired
• Deliver training sessions
• Responsible for the day-by-day operations of the business lines and implementation of the logistical means to develop training within his/her area of expertise
• Key contact for both Support and Production functions
• Review training content and initiate updates if its required
• Evaluate participant satisfaction and the level of knowledge acquisition of the participants at the end of the training
• Co-write a training report in collaboration with the training designer and the client
• Translate requirements into trainings that will groom employees for the next step of their career path
• Build annual training program and prepare teaching plans
• Develop or oversee the production of classroom handouts, instructional materials, aids and manuals
• Direct structured learning experiences and monitor their quality results
• Acclimate new hires to the business and conduct orientation sessions
• Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior
• Periodically evaluate ongoing programs to ensure that they reflect any changes

What will you bring?

• High level of English plus fluency in Spanish, English, German, Italian or French would be a plus
• BA/BS degree or equivalent practical experience
• Proven experience in designing multiple training events in a corporate setting
• Essential knowledge of the position, acquired during initial or continuing training, or equivalent professional experience
• Extensive knowledge of instructional design theory and learning principles
• Ability to understand a new work environment (tools, procedure, organization, etc.)
• Ability to identify a technical problem solving/resolving situation
• Ability to present complex information to a variety of audiences
• Interest in technical topics
• Team player and Goal-oriented
• Customer orientation (service orientation)
• Proven ability to master the full training cycle
• Adequate knowledge of learning management software
• Familiarity with traditional and modern training methods, tools and techniques
• Familiarity with talent management and succession planning
• Sound decision making and organisational skills
• Proficiency in MS Office and in database software

Deadline to apply: 30th/07 EoD

Why should you apply?

• Full time position, 39h per week. (Monday to Friday)
• A permanent presence of coaches who will facilitate your personal and professional development
• Established career path to grow within the project
• Employment with the world's largest provider of contact center services
• Excellent work environment, great colleagues, social arrangements and personal development
• Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team

Diversity, Equity & Inclusion
TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences