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Eivissa
46Le Collectionist
Eivissa, ES
Pre-Arrival Concierge Assistant (H/F/X) - Internship - Ibiza (Spain)
Le Collectionist · Eivissa, ES
. Excel Office
Company Description
Since 2014, we have been transforming the rental of a holiday home into an exceptional experience combining the world's most beautiful properties with unparalleled service.
We find the right home for each of our travellers in legendary and surprising destinations. We prepare, shape and personalise each stay, creating an entirely bespoke experience. We set a new standard in the luxury rental market. We build a relationship of trust with our clients that lasts.
Our teams are the central ingredient of our success. They design and build each trip as a unique project. Our local teams travel the world to select the most remarkable homes and provide an unrivalled welcome and service in their destination.
Job Description
Your role
As part of the Pre-arrival team, the Pre-arrival Concierge team plays a key role in managing and supporting Le Collectionist's guests prior to their arrival. They will draw the best itineraries in order to ensure an unforgettable onsite experience.
In addition, with the support of the local team, he/she is responsible for sourcing, negotiating, and contracting the best suppliers that match Le Collectionist standards.
Your missions Qualifications
- Support in client management and assistance:
- Contribute to the organization of stays by providing support in coordinating services and experiences for our clients.
- Assist in preparing quotes and following up on them with the team.
- Help update client itineraries in our internal tools.
- Development and expansion of the partner network:
- Research and identify new local partners to enrich our offering.
- Contribute to updating and producing catalogs showcasing our services and experiences.
- Collaborate with the marketing team to suggest updates to destination guides (new restaurants, activities, points of interest).
- Administrative management and tools:
- Assist in updating partner information and pricing in internal tools.
- Support the team in creating and updating communication materials (catalogs, presentations).
- Participate in issuing quotes, invoices, and itineraries.
- Education and Experience:
- Student in a business school, hospitality, tourism, or a program focused on project management or luxury .
- Previous experience in tourism, hospitality, or high-end services is a plus ️.
- Skills and Qualities:
- Excellent organizational skills and attention to detail .
- Ability to work as part of a team in a dynamic and demanding environment
- Strong interpersonal skills and a genuine interest in client interaction .
- Proficiency in English and Spanish (spoken and written). A third language is a plus .
- Good command of computer tools (Office Suite, especially Excel) .
Internship Periods
We are offering one internship position with the following duration and start date:
- 4-month internship starting on the 4/05/2026
900€ gross/month
✨ 1 day off per month of internship
1 day off for your birthday
A personal laptop
Year-round events (Christmas Party, Raclette Party, Summer Party…)
Recruitment process
- HR Call
- interview with manager
- Business Case presentation
- Interview with manager
Le Collectionist
Eivissa, ES
Onsite Concierge Assistant (H/F/X) - Internship - Ibiza
Le Collectionist · Eivissa, ES
. REST
Company Description
In legendary or unexpected destinations, we find the perfect home for each of our travelers. Every stay is carefully prepared, crafted, and fully personalized to offer a truly bespoke experience.
We build lasting relationships of trust with our clients and reinvent the standards of luxury rentals to create memories that endure long after the stay. ✨
Our teams are the key ingredient of our success. They design and curate each journey as a unique project. Our local teams travel the world to select the most remarkable homes and provide an unparalleled welcome and service in every destination.
Job Description
This position is available for a period of 4 to 6 months starting in March 2026.
Your Mission:
As an Onsite Concierge Assistant within the Conciergerie & Stay team, you will play a supporting role in managing and assisting our clients on-site with concierge and property-related requests. You will help the team welcome our international clientele in various rented properties while upholding Le Collectionist brand standards. In close collaboration with the Pre-Arrival Team, you will assist in strengthening our network of local partners to offer our clients the highest quality services and experiences.
✨ Your Responsibilities:
Pre-Arrival Preparation
- Take part in property visits where guests are expected.
- Support the Pre-Arrival Team in gathering the necessary information for stay preparations.
- Assist in updating property information in internal tools.
- Contribute to preparing properties (shopping, gifts, amenities) ahead of guest arrivals.
- Help the team establish contact with clients before their arrival.
- Welcome guests alongside the team, ensuring the villa is ready and in perfect condition.
- Participate in villa tours and guide guests through the property’s facilities.
- Be available to assist with concierge requests or service adjustments.
- Observe and learn the procedures for handling and processing payments.
- Assist the team to ensure a smooth check-out process and help inspect the property in the presence of guests.
- Contribute to documenting final observations and any potential damages.
- Help follow up on billing and payments in collaboration with the Pre-Arrival Team.
- Support the team in invoicing and payment collection in collaboration with the Pre-Arrival Team.
- Document property condition observations after guest departures.
Our on-site presence and industry standards require working Saturdays and Sundays (hospitality model), especially during the high season. Work is organized in rotation with the rest of the on-site team, and overtime can be compensated with time off.
Perks
1 day off for your birthday
️ Restaurant tickets up to 4 €.
A laptop
Events all year round
1 day off per month (from 5 months of internship)
Qualifications
Desired Profile
- Currently pursuing studies in hospitality, tourism, business school, or a related field.
- Strong interest in the luxury and hospitality sector.
- Valid driver’s license.
- Interest in similar roles (villa management, concierge services).
- Knowledge of the destination and its ecosystem, or a strong willingness to learn.
- Fluency in English is required, and knowledge of Spanish or/and French is a plus
- Organized, meticulous, and detail-oriented.
- Autonomous, with excellent interpersonal skills.
- Outstanding written and verbal communication skills to build strong relationships with clients and partners.
- Customer-oriented, with a warm personality and the ability to create lasting connections.
- Able to manage multiple tasks simultaneously and adapt to a fast-paced, demanding environment.
Additional Information
Interview Process
Steps:
- HR Interview
- Manager Interview
- Case Study
- Case Study Presentation
- Call with our Regional Director