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Girona
28Store Manager
NovaRoosik & Co
Girona, ES
Store Manager
Roosik & Co · Girona, ES
Ventas Formación y desarrollo Formación Gestión Satisfacción del cliente Educación Gerencia de tiendas Rendimiento de ventas Formación de personal Fidelización de clientes
Company Description
Roosik & Co, founded by Jordi Rosich in Girona, stems from a deep-rooted family tradition of jewelry-making, paired with a passion for craftsmanship and innovation. With advanced studies in jewelry and gemmology from prestigious institutions, Jordi built a brand that embodies personal creativity and exceptional artistry. Roosik & Co produces unique and thoughtfully designed jewelry collections that celebrate life’s most cherished moments, offering elegant and meaningful pieces. The brand is known for its dedication to quality, beauty, and emotional significance.
Role Description
This part-time role for a Store Manager at Roosik & Co is based in Girona, the Store Manager will oversee the daily operations of the store, ensure exceptional customer service, manage the performance of the store team, and maintain high levels of customer satisfaction. Key responsibilities include ensuring merchandise presentation aligns with brand standards, overseeing inventory, implementing retail loss prevention strategies, and fostering a welcoming store environment.
Qualifications
- Strong Customer Service and Customer Satisfaction skills, with a focus on creating positive experiences for all clients.
- Excellent Communication skills, including the ability to engage effectively with customers and team members.
- Proven experience in Store Management and general retail operations oversight.
- Knowledge and implementation of Retail Loss Prevention practices to safeguard inventory and company assets.
- Exceptional organizational and problem-solving skills, with a proactive approach to leadership and teamwork.
- Previous experience in the jewelry or luxury goods industry is preferred but not required.
- Proficiency in Spanish, English and Catalan is required.