Ofertas de empleo para Marketing y Negocio en Marbella

• Nivel de experiencia---
• Tipo de contratoA tiempo parcial
• PublicadaNueva

Únete a Rituals y forma parte de nuestro equipo en tienda, para crear experiencias inolvidables para todos los clientes. Ayuda al manager a liderar dentro del equipo y aprovecha para impulsar tus habilidades día tras día.

¿Cuáles serán tus responsabilidades?

Tu principal misión como Assistant Shop manager será desarrollar a tu equipo, impulsándolo para garantizar que cada cliente reciba una experiencia excelente y en línea con el ADN y estándares de Rituals.

¿Cuáles serán tus responsabilidades?

• Impulsar el rendimiento de tu tienda garantizando un excelente servicio al cliente, un trabajo en equipo eficaz y operaciones efectivas todos los días.
• Formar a los miembros de su equipo y ayudarles a alcanzar su máximo potencial.
• Apoyar a tu Shop Manager en la creación de una cultura de confianza, basada en el feedback positivo y constructivo.
• Ayudar a buscar, contratar y conservar un equipo de tienda diverso y con talento
• Estar preparado para cubrir las necesidades de tu Shop Manager y tomar las riendas cuando sea necesario.
  
  

Rituals te da la oportunidad de crecer colaborando con tu Shop Manager, que será a la vez tu mentor y la persona que te ayudará a hacer despegar tu carrera y a alcanzar tu máximo potencial.

Saca lo mejor de ti

Tu meta, en colaboración con el/a Shop Manager, será guiar al equipo para alcanzar juntos los objetivos de la tienda en cuanto a satisfacción del cliente y ventas.

Para Ello, Necesitas

• Al menos 2 años de experiencia como Assistant Store Manager en el sector del retail.
• Liderazgo y habilidades en la gestión de personas (comunicación, coaching, conexión, inspiración).
• Experiencia en motivación y desarrollo de equipos.
• Capacidad para tomar decisiones y resolver problemas.
• Nivel alto de inglés.
  
  

Además, todos los miembros de nuestro equipo se caracterizan por los siguientes rasgos:

• ENÉRGICO: Tu personalidad auténtica y brillante inspira a nuestros clientes.
• ELEGANTE: Tu presencia elegante y arreglada, capta la atención de nuestros clientes. En Rituals, menos es más.
• MENTALIDAD DE SERVICIO: Siempre pones al cliente como prioridad.
  
  

Potenciaremos tu desarrollo en cada paso del camino y ampliaremos tus habilidades de liderazgo. En Rituals estarás rodeado/a de compañeros/as dedicados/as, enérgicos/as y divertidos/as donde podrás aportar tu experiencia e inspirar diariamente a un equipo que realmente "trabaja con corazón y alma".

Ventajas de trabajar en Rituals

• Oportunidades de formación y desarrollo
• Seguro de salud con precio especial y ventaja fiscal
• Bonus atractivo
• Espíritu de trabajo en equipo y valoración del empleado
• 1 mes adicional a los días de maternidad establecidos por Ley

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada21 abr.

Agile

As the Store Manager of our new store in Marbella Club, you will constantly seek out business opportunities to exceed commercial results, driven by an entrepreneurial spirit. You will coach and develop the team in a style which is personable and hands-on. You will inspire your team to always put the client first, continually looking for ways to exceed the client’s expectations.

Your role will be:

Team Management and Development

• Grow and develop your team through regular coaching and feedback. Identify their strengths and development opportunities and partner with the relevant departments to create meaningful individual development plans
• Identify, recruit, and develop talent, securing succession plans
• Manage and inspire the team to drive the business and create innovative solutions, creating an encouraging, empowering, positive, and motivating environment
• Organize the team and shop floor coverage in an effective manner to meet the changing business needs
• Provide support and guidance to new joiners, ensure their onboarding path is fully completed so their integration to the company is positive
• Communicate with passion and inspire the team on company messages and information during morning briefings, training, one to one meeting

Client Experience

• Lead from the front, role modelling the way to connect with clients and coaching the team on the selling ceremony “in the moment”
• Manage the customer flow through effective forward planning and reactive organization to ensure each client is given the correct level of service and no client is left unattended or unacknowledged
• Build a client centric mindset within the store which focuses on always exceeding the client expectations
• Develop client database by optimizing data quality and quantity
• Train and develop the team to be confident on their after sales knowledge

Business Development

• Grow the top line sales of the store, identifying opportunities and maximizing potential
• Develop, define and implement relevant and tangible action plans in line with company’s needs and expectations
• Focus on category development within the store, collaborating with all the relevant functions to ensure each category potential is maximized
• Build, grow and develop a loyal client base, utilizing all available tools and opportunities
• Acts as a brand promoter, networking and creating awareness through representation of the brand at local activities
• Connect with internal and external peers in the market to create an effective collaborative network
• Understands external competitive landscape and market trends and is constantly taking steps to increase knowledge and awareness
• Proactively share market insights and opportunities with business stakeholders
• Monitor business performance, results and audits and develop actions as needed

Operations

• Maintain a thorough understanding of policies, standards and procedures, ensuring they are communicated and implemented
• Ensure the flawless implementation and adoption of the Retail tools and assets for FOH and BOH client and user experience
• Maintain inventory and be accountable for inventory management and accuracy
• Ensure that all store processes and procedures are harmonized in order to provide best in class client experience including;
• All Health & Safety matters are adhered to
• Store Facilities are maintained
• Grooming Guidelines are respected
• Effective collaboration between front and back of house teams and activities
• Additional duties and management responsibilities as required

What is important for the role

• Proven experience within a similar environment leading diverse people to success
• Effective communication and interpersonal skills, valuing, and amplifying diversity
• Leads with empathy and curiosity to listen and understand
• Strong and demonstratable commercial acumen
• Ability to be agile, creative, and commercial in solution development
• Passionate and knowledgeable about our product and the industry
• A Client centric mindset with a passion to exceed expectations
• A committed Team Player, able and willing to collaborate with various stakeholders
• A deep interest in Fashion, Art, and Culture
• Fluent in English. Good level of Spanish. Any other language is a plus

About LOEWE

Created in Spain in 1846, LOEWE celebrates over 175 years as one of the world’s major luxury houses. Since 2013, under LOEWE’s creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world.