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Málaga
145IT Support Engineer
NovaQuantexa
Málaga, ES
IT Support Engineer
Quantexa · Málaga, ES
HTML Resolución de problemas Tecnología de la información Gestión de infraestructuras de tecnologías de la información Sistemas operativos ciberseguridad Resolución de incidencias Ciencias de la computación Infraestructura Resolución de problemas de software Linux ITIL
Company Description
Quantexa’s Decision Intelligence Platform enables organizations to make confident decisions by connecting siloed systems and visualizing complex relationships within their data. Through creating a single, trusted view of data, the platform supports strategic, operational, and tactical decision-making to mitigate risks and uncover opportunities. Quantexa empowers organizations to build efficiency and resilience by leveraging data in context. With a global presence, the company operates from offices in cities such as London, New York, Boston, Toronto, Singapore, and Sydney, among others.
This is a full-time, on-site IT Support Engineer role based in Málaga. The IT Support Engineer will manage and troubleshoot system issues, provide technical assistance to employees, and resolve software and hardware-related problems. Core responsibilities include maintaining the IT infrastructure, ensuring its optimal performance, and providing timely support. Additionally, the role involves collaborating with team members to enhance IT systems and ensure a seamless technology experience across the organization.
- Proficiency in diagnosing and troubleshooting software and hardware issues
- Experience with network administration and IT infrastructure management
- Knowledge of operating systems, including Windows, macOS, and Linux
- Strong understanding of cybersecurity principles and practices
- Excellent communication skills with the ability to provide clear and effective technical support
- Organization and problem-solving abilities to handle multiple tasks and prioritize effectively
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Certifications such as CompTIA A+, ITIL, or Microsoft certifications are a plus