Ofertes d'ocupació a Alcobendas

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

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**AYUDANTE DE COCINA**

En Grupo Paraguas creamos experiencias gastronómicas únicas que marcan tendencia en el sector. Reunimos talento en un entorno donde la excelencia, la pasión y la innovación son nuestro sello. Cada miembro de nuestro equipo contribuye a construir marcas icónicas con alma propia. Apostamos por el crecimiento profesional y el desarrollo, en un ambiente dinámico y exigente. Si buscas formar parte de una familia que transforma la alta restauración, este es tu lugar.

Objetivos Del Puesto

Dar apoyo a los cocineros en la preparación de platos, asegurando una mise en place eficiente, el orden y la limpieza del puesto, y el cumplimiento de los estándares de calidad e higiene establecidos.

Funciones

La persona seleccionada tendrá asignadas las siguientes funciones:

• Colabora con los cocineros en la preparación de los alimentos. Responsable de la mise and place de la partida: limpieza, pelado, corte y preparación de materias primas, así como de cumplir con la rutina de los servicios de comida y otras tareas en la cocina.
• Pesar, medir y mezclar ingredientes según las recetas y procesos establecidos.
• Apoyar en la preparación de elaboraciones básicas (fondos, salsas, guarniciones, etc.).
• Realizar tareas de apoyo durante el servicio, asegurando agilidad y coordinación en cocina.
• Responsable de mantener la higiene y la limpieza de su puesto durante y después del servicio.
• Informar sobre cualquier incidencia relacionada con materias primas, maquinaria o procedimientos.
• Control de stock, pedidos y etiquetado
  
  

Se Requiere

• Experiencia demostrable mínima de 1 año en el puesto.
• Experiencia en servicios con más de 200 comerciales.
• Conocimiento básico de técnicas de cocina, manipulación de alimentos y conservación de productos.
• Trabajo en equipo, capacidad para trabajar en entornos de alta demanda y organización y atención al detalle.
• Disponibilidad para trabajar en jornada completa con turnos partidos y rotativos, incluyendo fines de semana y festivos.
• Imprescindible contar con permiso de trabajo en vigor.
  
  

Madrid centro. Imprescindible residencia en la Comunidad de Madrid o posibilidad de desplazamiento diario.

Se Ofrece

• Incorporación a grupo de restauración de lujo en plena expansión nacional e internacional.
• Posibilidades reales de desarrollo profesional y promoción interna.
• Formación continua y acompañamiento por parte de responsables de cocina.
• Remuneración competitiva.
• Sistema de propinas semanales.
  
  

**¡ÚNETE A NUESTRO EQUIPO!**

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

. REST

At VELUX, we give you the chance to grow. To shape your own career. To be part of a company that leads the market in sustainable indoor living. A company that aspires to transform the life of both people and planet. We offer you a world of opportunities – if you have the ability and the drive to take them.

The Head of Customer Service will be an integral part of the Market leadership team.

Strategic and hands-on, the Head of Customer Service will be responsible for overseeing and managing the Customer Service operations within the Market organization. This role involves ensuring customer satisfaction, developing Customer Service strategies, and leading a team of Customer Service professionals. The Head of Customer Service plays a critical role in enhancing the customer’s experience, resolving customer issues, and fostering a customer-centric culture.

Key Responsibilities

Customer Service Strategy and Management:

• Design and execute the market strategy for the Customer Service department, which takes care of different stakeholders, such as homeowners, dealers and installers, ensuring seamless delivery from first contact to order, to after-sales support.
• Ensure the Customer Service department is focused on quality, responsiveness, and commercial impact.
• Own the customer relationship management (CRM) across multiple touch points, including the website, contact center, chatbot, advisory service and technicians, ensuring a seamless and consistent customer experience
• Oversee the resolution of complex customer issues and complaints.
  
  

Operational Excellence

• Oversee daily customer service operations to ensure efficiency and quality.
• Develop and implement processes to prevent recurring issues, and implement initiatives to improve overall customer experience.
• Monitor customer feedback, service levels and complaints to identify areas for improvement.
• Oversee end-to-end operations from order management to delivery and after-sales
• Promote efficiency, agility, and disciplined cost control across all operational functions
• Continuously improve tools, systems, and processes to eliminate redundancies and unlock synergies
• Propose and implement the most effective models (insourcing vs outsourcing)
• Establish and optimize processes to manage after-sales interventions efficiently.
• Champion, Occupational Health and safety laws practices, policies and legal requirements
  
  

Team Leadership and Development:

• Lead and mentor the customer service team, fostering a culture of high performance and professional development.
• Ensure the customer service team has the skills and resources necessary
  
  

Performance Management:

• Monitor and analyze customer service metrics to assess performance and identify areas for improvement.
• Develop and implement performance improvement plans for customer service staff.
  
  

Cross-Functional Collaboration:

• Collaborate with other departments such as sales, marketing, and global Operational excellence, to ensure a seamless customer experience.
• Provide insights and recommendations to senior management based on customer feedback and data.
• Collaborate across SWE Customer Service teams and beyond to improve service blueprints and share insights.
  
  

Team Leadership & Culture

• Foster a high-performance, inclusive, and feedback-driven culture
• Support leadership development and cross-functional collaboration
• Support strategic Projects, change Management, lead key transformation initiatives
• Manage change processes with clear communication and stakeholder alignment
  
  

Financial & Performance Management

• Align budget planning with strategic priorities
• Transform the department into a source of profit by identifying and leveraging opportunities for revenue generation.
• Own and manage the Customer Service department P&L
• Drive performance against expected targets and KPIs, and implement continuous optimization strategies
  
  

What We Look For

Strategic Thinking:

• Ability to develop and implement strategic Customer Service plans aligned with business objectives.
• Experience in providing strategic recommendations to senior management.
  
  

Leadership and Management:

• Strong track record in building teams, driving transformation, and delivering commercial impact
• Strong leadership skills with the ability to inspire and lead a high-performing Customer Service team.
  
  

Analytical and Problem-Solving Skills:

• Solid financial acumen with experience managing costs and performance metrics
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Excellent problem-solving skills with a proactive approach to identifying and addressing customer service challenges.
  
  

Communication and Interpersonal Skills:

• Excellent communication skills with the ability to effectively present customer service information to various stakeholders including the board of directors, employees, and external partners.
• Strong interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders.
• Excellent communication skills in Spanish and English; proficiency in Portuguese would be a plus.
  
  

Technology Proficiency:

• Proficiency in customer service software and tools.
• Experience with data analytics and customer relationship management (CRM) platforms.
• Comfortable working in a multicultural, cross-functional environment
• Master’s degree in Business, Operations, Engineering, or related field
  
  

Scope:

• CIC, AFS, Advisory services
  
  

Key Performance Metrics:

• Service performance KPI such as NPS, CSAT, first time fix, etc
• Customer Service P&L
  
  

Why Join Us?

We’re on a mission to help people transform their homes and workplaces into healthier, brighter spaces through daylight and fresh air. Join a company that values innovation, sustainability, and human-centric design. You’ll be part of a passionate team where your leadership will shape both the customer journey and operational backbone of our business.

About VELUX

In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air.

The VELUX Group is an international, family-owned business with strong financial roots and each year we are able to create real impact by reinvesting in society, our employees and planet through our foundations.

Alongside the rest of our values, “courage” and “mutual respect” define our actions every day and how we wish to contribute to the world.

Equal Opportunity Employer

VELUX Residential is fully committed to the concept and practice of equal opportunity in all aspects of employment. To further our goal of equal employment opportunity for all employees and prospective employees, it is the policy of VELUX Residential to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity and only job-related qualifications will be required.

• Nivell d'experiència---
• Tipus de contractePer dies
• Publicada31 de gen.

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Gerocultor/a - Turno mañana Centro Residencial La Moraleja Madrid

¿Qué ofrecemos?

📑Tipo de contrato: indefinido

🙋♂️Duración contrato: indefinido

🧍♂️ Turno de trabajo: mañana

⌛Jornada laboral: completa

🕕 Horario: 08:00 a 15:00

💰 Salario: según convenio

🏢 Lugar de trabajo: Centro Residencial La Moraleja, Avenida de la Vega 20, Alcobendas.

🚌¿Cómo llegar al centro? Clicar aquí: https://share.google/ggwNOrrYpOTvjd6DuIncluir Link Google ubicación centro

Tus beneficios serán...  

🩺Seguro médico Sanitas al año de antigüedad con contrato indefinido. En el que se incluye consultas médicas presenciales y virtuales, además de sesiones de psicología, fisioterapia, nutrición y otros servicios de bienestar.

😀 Programa de Bienestar para empleados. Te cuidamos a través de actividades y sesiones que te ayudarán a estar más sano tanto física como emocionalmente.

🤸♀️ Wellhub. Con acceso a una gran variedad de gimnasios, sesiones de mindfulness, nutrición, terapia online y gestión del sueño.

📚Oferta formativa, para que continúes con tu desarrollo profesional, formándote en las técnicas sociosanitarias más innovadoras.

⭐Programa de descuentos y ofertas exclusivas sólo para empleados.

💙🧍♀️🧍♂️ Desde el primer día formarás parte de un equipo que te acompañará y apoyará en todo momento

¿Qué harás en el equipo?

Tus principales funciones cómo gerocultor/a en Sanitas Mayores serán...

💙 Acompañar y guiar a los mayores en su vida diaria y cuidados básicos (cambios posturales, alimentación e higiene personal...)

💙 Registro de seguimiento de residentes 

💙 Trabajar en equipo con otros profesionales para garantizar una atención integral

💙 Participar en las reuniones multidisciplinares junto con el resto del equipo

💙 Comunicación con familias

¿Qué necesitas?🎓Formación:

▶ Certificado de Profesionalidad de Atención Sociosanitaria a Personas Dependientes en Instituciones Sociales, o Formación profesional Técnico de Cuidados Auxiliares en Enfermería o Atención Sociosanitaria

👉Otras habilidades y conocimientos: 

▶ Profesionales valientes, empáticos y responsables. 

Innovación, comprometidos contigo y ayuda al cliente

En Sanitas te esperamos con los brazos abiertos. Formarás parte de un equipo innovador, comprometido con los empleados y con foco en el cuidado y ayuda al cliente. Ofrecemos un entorno dinámico, con oportunidades de desarrollo y crecimiento en donde las personas es nuestro mayor valor.

SomosTopEmployers

Somos #TopEmployers2026 en España! 🏆 Esta certificación de Top Employers España reconoce nuestro compromiso con el bienestar de los empleados, así como las políticas y procedimientos para cuidar de cada una de las personas que forma parte de Sanitas. Y, lo más importante, ¡nos impulsa a seguir mejorando!

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada30 de gen.

. Cloud Coumputing

Misión del Puesto

Te vas a encargar de liderar el área de Ingeniería de Clientes y también tendrás la misión de la generar negocio mediante el análisis y entendimiento de las necesidades de los clientes y partners y la elaboración de propuestas técnico – comerciales que utilizando nuestro porfolio de productos y servicios presente la mejor solución al mejor precio.

¿De qué responsabilidades y tareas te vas a encargar?

• Apoyo diario al área comercial en la captación de nuevos clientes o partners, y en las acciones de crossell / upsell.
• Participación en reuniones con clientes y partners para la realización de tomas de datos y requisitos.
• Análisis de los problemas y necesidades del cliente.
• Elaboración de propuestas técnico - económicas (ofertas) basadas en nuestros productos y servicios.
• Defensa de las propuestas elaboradas.
• Seguimiento y apoyo en la provisión / puestas en marcha de los proyectos elaborados.
• Apoyo a las áreas comerciales de Canal, Corporate y AAPP con presentaciones y demos.
• Validación y Asignación de los nuevos proyectos al equipo y supervisión del backlog.
• Tomar decisiones de enfoque técnico económico para los proyectos que se realizan.
• Seguimiento de los KPIs y peticiones de apoyo a IC Manager cuando sea preciso.
• Priorización de propuestas de acuerdo con las áreas comerciales.
• Formarse en tecnologías existentes relacionadas con la actividad de Gigas y sus proveedores.
• Impartir formación sobre los productos y soluciones de de Gigas a su equipo, a comerciales o partners.
• Presentaciones, webinars u otras actividades.
• Colaboración en la gestión de proveedores.
  
  
  

Requisitos mínimos

• Formación en Ingeniería Informática, Telecomunicaciones o afines.
• 7 años de experiencia en actividades técnicas relacionadas con la puesta en marcha / configuración / administración de sistemas y entornos cloud.
• 5 años de experiencia en tareas de interlocución con clientes finales.
• 1 año de experiencia en tareas de gestión de equipos.
  
  
  

¿Con qué competencias nos gustaría que contaras?

• Pensamiento analítico y orientado a resultados.
• Orientación al cliente.
• Resolución de problemas.
• Buen comunicador con capacidad de transmitir conocimientos técnicos.
• Capacidad de interpretar correctamente las necesidades y problemas de los clientes.
• Proactividad.
• Liderazgo.
• Capacidad de planificación de tareas y gestión del tiempo.
  
  
  

¿Qué ofrecemos?

• Contrato indefinido.
• Retribución compuesta por fijo y variable.
• Horario de oficina con flexibilidad en la entrada y salida.
• Modalidad de trabajo híbrida.
• Plan de Retribución Flexible.
• Muy buen ambiente de trabajo.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada30 de gen.

. Excel Office

About the Company

OMODA Motors is a new brand built by Chery Group, which is a leading Chinese automobile company. OMODA operates individually from other brands of Chery Group. Its business scope covers the R&D, production and sales of passenger cars.

Main Responsibilities

• Manage day-to-day operations of the parts department, ensuring efficient workflows and on-time parts availability
• Develop and execute parts supply and inventory strategies to meet business and service needs
• Monitor stock levels, turnover, obsolescence, and backorders to optimize inventory performance
• Manage supplier relationships, including OEMs and third-party vendors
• Negotiate pricing, terms, and logistics conditions when applicable
• Ensure accurate parts forecasting based on sales, service demand, and historical data
• Collaborate closely with Aftersales and Service teams to support workshop efficiency and customer satisfaction
• Implement and monitor KPIs (availability, fill rate, stock rotation, margins, obsolete stock)
• Ensure compliance with company policies, quality standards, and brand requirements
• Lead, coach, and develop the parts team (if applicable)
• Drive continuous improvement in systems, processes, and cost control
• Regular visits to Warehouse and Dealer network
• Act as a liaison between the market and HQ to drive continuous improvement initiatives and reporting

Requirements

• Proven experience as a Parts Manager or similar role within the automotive sector
• Strong knowledge of automotive parts, logistics, and supply chain processes
• Experience working with OEM standards and dealer networks (preferred)
• Solid understanding of inventory management and forecasting
• Strong analytical and organizational skills
• Proficient in ERP/DMS systems and Excel
• Strong communication and leadership skills

We inform you that OMODA MOTORS SPAIN S.L., a company with its registered office in Modulo 1 de la planta baja, Avda. Brusuelas 36, 28108, Alcobendas, Madrid, with CIF B56485493 (hereinafter referred to as the "Company"), will process your personal data on the basis of your express consent for the purposes of managing your job application. Your personal data will be transferred to Chery Automobile Co. Ltd (parent company of the Group), a company based in China, in order to carry out the process you have voluntarily requested. As stated in the European Data Protection Regulation (GDPR), we inform you that the Personal Information Protection Law of the People's Republic of China (PIPL) may conflict with the GDPR and in some scenarios. Your personal data will be kept for 2 years and then delete. Additionally, you may exercise your data protection rights (access, rectification, opposition, cancellation, etc.) by sending an e-mail to [email protected] indicating the right you wish to exercise and your identification details. If you consider that we have not handled your personal data appropriately, you may contact the Data Protection Officer at [email protected]. However, we inform you that you have the right to lodge a complaint with the Spanish Data Protection Agency if you consider that there has been a breach of data protection legislation with regard to the processing of your personal data.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada30 de gen.

. Excel

TOYOTA FINANCIAL SERVICES busca ABALISTA DE RIESGOS JUNIOR.

La persona seleccionada se encargará de dar apoyo al departamento de riesgos realizando las siguientes funciones:

Funciones:

1. Análisis y gestión eficaz de la cartera de concesionarios y grandes clientes
2. Elaboración de informe para el análisis de la cartera de retail y coporate.
3. Colaboración en la revisión y actualización de los modelos de rating, scoring y provisiones.
4. Normativa y procesos
5. Revisión, actualización y mejora de los distintas bases de bureau de crédito, de las bases de datos (DWH, Interfaces, tablas Basilea), de la aplicación de riesgos, etc.
6. Riesgo operativo

Requisitos:

• Posibilidad de formar contrato en prácticas (haber finalizado la carrera como mucho hace 5 años y no contar con otro contrato en prácticas)
• Carrera universitaria relacionada con Finanzas o Derecho
• Nivel de inglés alto (se hará prueba)
• Buen manejo de Excel
• Perfil analítico con facilidad de adaptación

Ofrecemos:

• Contrato en prácticas 6 meses + 6 meses para luego pasar a indefinido.
• Salario a negociar
• Competitivo paquete de beneficios sociales
• Horario: L-J flexible y V intensiva.
• Empresa estable con excelente ambiente de trabajo.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada29 de gen.

. Power BI Salesforce

Suanfarma is a life science company dedicated to health and advancement. We focus on developing, manufacturing, and distributing high-quality active pharmaceutical ingredients, fundamental components of medicines that improve the lives of millions of people and animals every day.

We’re looking for a self-motivated, highly engaged professional to act as a financial partner to the sales department, responsible for analyzing sales performance, monitoring profitability, managing trade budgets, and ensuring accurate reporting.

Responsibilities:

• Financial analysis & reporting: prepare, monitor, and analyze P&L statements (product/customer specific), perform variance analysis to identify (i) impacts coming from volumes, prices and costs, (ii) growth drivers, and ensure reliable sales reporting.
• Forecast: partner with sales, supply chain, industrial and finance to produce an 18-month rolling forecast, with focus on the sales pipeline and the expected P/L results, with sales and contribution margin by customer, product, region.
• Budget & margin management: actively engage in the preparation of long and short-term budgets for the company. Administer trade budgets, track promotional expenses, and calculate selling prices to maximize profitability.
• Sales strategy support: provide actionable insights to the sales team, assist in forecasting, and advise on optimal product mix and pricing.
• S&OP: partner with supply chain, sales and industrial to ensure a robust S&OP process, optimizing the utilization of company resources and avoiding unnecessary inventory build-up.
• Operational controls: manage order-to-cash processes, ensure compliance with internal policies.
• Working capital: Cash matters. Actively monitor sales terms and conditions with clients, accounts receivable and accounts payable, ultimately contributing for cash generation.
• Data accuracy: partner with the sales and IT teams to define master data standards and ensure integrity in reporting systems, often using tools like CRM or Power BI.

Requirements:

• Bachelor’s degree in administration, economics or engineering
• Proven experience in controlling activities in the industrial setting, financial planning and analysis, sales controlling. Pharma background is a plus.
• Knowledge of SW tools including Salesforce, Microsoft Dynamics (Business Central), Power BI

Skills:

• Strong leadership, analytical, written and verbal communication skills
• Ability to work independently and be a team player
• Demonstrated ability to plan and organize projects
• Able to manage multiple complex projects and deliver in a timely manner
• Experience working in a team under pressure to meet deadlines

Languages:

• English (fluent), Spanish

Why Join Suanfarma?:

• A global organization with a strong market position.
• An international, collaborative, and inclusive culture.
• Opportunities to make a real impact and grow professionally.
• A role with visibility and cross-functional interaction.

If you’re ready for a new challenge and have the experience described above, apply for the position or send me your CV at [email protected]

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada29 de gen.

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Founded in 2016, Think Ahead Education is an innovative educational company operating through three distinct brands: Think Ahead Academy, Virtus College, and IB Wave. We have helped thousands of students achieve their academic goals in the British and international education markets. Our core principles of excellence, personalisation, and innovation have propelled us to become a leading player in the sector, with a clear mission to solidify our position as the most prestigious academic institution in Spain.

All our brands have experienced remarkable growth, driven by a culture of accountability, collaboration, and continuous improvement. Our central team operates within an intimate, highly autonomous environment, fostering strong individual responsibility and long-term commitment. As we move towards professionalization, we seek a leader who can embrace our values, maintain our standards of excellence, and guide us through new opportunities over the next decade.

About the role:

The role of Head of Operations at Think Ahead Education is the second highest position of responsibility within the company, after the Managing Director. In conjunction with this figure, your main objective will be to holistically manage all aspects of the business, driving forward the vision of every brand and enhancing the reputation we have built for ourselves over the past 10 years.

Whilst the Managing Director is more focused on structural aspects of the business, like finances, processes, policies and new lines of growth, the role of the Head of Operations is heavily focused on day to day operations. The role entails direct leadership over the two brands Think Ahead Academy and IB Wave. The brands and services are managed by a central team that cover all the main departments in an educational company - Marketing, Human Resources, Sales, Administration, Coordination, Finance, and Educational departments. As Head of Operations, you will directly manage a lot of aspects of the central team, with a particular focus on Sales and Marketing. These two departments are connected through this role, which is heavily focused on customer experience, performance and efficiency as the main indicators of success.

Responsibilities:

Leadership and Management

• Lead by example, ensuring that the ethos and values of Think Ahead Education are preserved and enhanced.


• Promote an atmosphere of trust, respect, support and friendliness throughout the company.


• Maintain and enhance the company’s reputation, contributing to its mission of being at the forefront of developments in education.


• Work with the governance team and Managing Director to design and implement a strategic plan for the academic year.


• Develop and maintain an organisational flow with all company employees, ensuring through weekly global and individual meetings deadlines are met and communication is effective across all departments.


• Take global responsibility for every department's objectives, whilst delegating effectively and promoting an atmosphere of individual responsibility.


• Maintain and enhance the educational standards established by each brand, extending from recruitment approaches to in-class best practices.


• Provide support to all staff members to ensure appropriate wellbeing and a unified direction.


• Act as an ambassador for the parent community, maintaining regular links with parents to ensure they are well informed and aware of the activities the company carries out.

Company Operations

• Organise the team in the fulfilment of the processes and projects associated with the brands and services, ensuring deadlines and standards are met.


• Design and supervise the execution of the departmental calendars.


• Ensure an effective human, material and financial allocation to the needs of every brand.


• Design and execute quality assurance processes for the different departments and projects, making sure that our standards of excellence are maintained.


• Act as a point of contact between the different stakeholders, supporting the team in cases of escalation and conflict management with internal and external stakeholders.


• Design and supervise onboarding processes for students, teachers and parents.

Sales and Marketing

• Design and coordinate the overall brand strategies in Sales and Marketing, taking ultimate responsibility for the commercial success of our services and retention of clients year on year.


• Direct the Sales department efforts, coordinating the team in the different annual projects, spanning from sales initiatives to client relationship management.


• Lead and manage the Marketing team in the completion of departmental projects and initiatives, including digital strategy, events and budget allocations.


• Ensure great coordination between the Marketing and Sales departments, coordinating the different teams for a unified strategy.

Administration, Coordination, IT and HR

• Communicate effectively with the Administration department to ensure effective billing of company services and salary payments.


• Coordinate with the Coordination manager to ensure the logistical nuances of agreements with clients and teachers are dealt with effectively.


• Manage the IT Departments efforts, ensuring all company processes run smoothly, and incorporating state of the art practices.


• Control teacher needs as client demands arise, coordinating with the HR department to allocate teachers to services.


• Be on top of teacher hiring processes, participating in the design of HR procedures and quality assurance, and acting as a point of contact for issues with current teachers.

Required Skills:

• A dynamic and inspiring individual with strong leadership capabilities and a passion for education, committed to maximising student potential and delivering outstanding results.


• Proven solid work ethic, excellent team-building abilities, and a proven track record of working collaboratively with governance teams to implement strategic visions.


• Exceptional interpersonal and communication skills are essential, with the ability to confidently engage with staff, pupils, and parents, as well as speak publicly with ease.


• Organisational efficiency and time management are key, alongside a deep empathy with the values and ethos of Think Ahead Education.


• We value individuals who are energetic, engaging, and bring a sense of humour, as well as a genuine willingness to be actively involved in all aspects of our business community.

Essential and Desirable Requirements:

• A recognised university degree and have proven experience in a senior leadership role within the education sector.


• Native level spoken and written Spanish and English is essential.


• Candidates must possess an up-to-date criminal record check, and


• Have the legal right to work in Spain; however, the company is prepared to assist with the necessary paperwork if required.

A desirable background would include experience within the British or International Baccalaureate (IB) system as a former student or through professional work in a related institution or company.

General Characteristics:

This is a full-time, on-site leadership position with a permanent contract, Monday to Friday, starting in April 2026. The role offers a competitive annual salary from the outset, with a notable salary progression and an attractive performance-based bonus package.

Benefits:

• Private medical insurance for comprehensive healthcare coverage


• Wellhub subscription to support your physical and mental wellbeing


• Sodexo card for everyday spending on food.


• Free school lunches available if desired

This is an exciting opportunity to join an innovative and expanding educational group, with strong values, a collaborative environment, and excellent conditions for professional and personal growth.

More information about this position will be handed out upon application

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada29 de gen.

.

Sobre la posición

En Voucler abrimos nueva tienda en CC La Moraleja Green (Madrid) y buscamos un/a Store Manager para liderar el lanzamiento y la operación diaria. Tu misión será asegurar una experiencia de cliente premium, cumplir objetivos comerciales y construir un equipo sólido, eficiente y alineado con el estándar Voucler.

Funciones y responsabilidades

• Liderazgo comercial: impulsar ventas, conversión, ticket medio y UPT; gestión de objetivos diarios/semanales/mensuales
• Experiencia de cliente: asegurar excelencia en servicio, resolución de incidencias (cambios/devoluciones) y fidelización
• Gestión operativa completa: apertura y cierre, arqueos/cierren de caja, control de incidencias, seguridad del punto de venta
• Planificación de equipo: elaboración de cuadrantes (turnos mañana/tarde, solapes), cobertura mínima y refuerzos en horas punta
• People management: selección, onboarding, formación, coaching en sala, seguimiento de desempeño y clima de equipo
• Stock & almacén: recepción, reposición, control de mermas, inventarios cíclicos, orden y precisión de stock
• Visual & estándares: ejecución de VM y presentación premium (producto, displays, orden y limpieza operativa)
• Reporting y coordinación con HQ: reporte de resultados, incidencias y necesidades operativas
  
  

Requirements

• Experiencia previa como Store Manager (o Assistant Manager con alta exposición operativa) en retail, idealmente premium/lifestyle
• Dominio de procesos: turnos, caja, stock, inventarios, VM, protocolos de apertura/cierre
• Liderazgo probado: contratación, formación, gestión por KPIs, coaching comercial
• Orientación a cliente, comunicación impecable, criterio y capacidad de decisión
• Disponibilidad para turnos rotativos y trabajo en fines de semana (días de mayor venta)
  
  

Benefits

• Contrato indefinido
• Salario fijo: 28.000 € brutos/año + variable por objetivos
• Beneficios habituales: descuento de empleado/a, formación inicial y continua, plan de desarrollo en crecimiento (a concretar en proceso)
  
  

Qué ofrece esta oportunidad

• Liderar una apertura: construir equipo, rutinas y estándar desde cero, con impacto directo en resultados
• Autonomía real para optimizar operación, horarios y performance, con mentalidad de mejora continua
• Entorno start-up: ritmo alto, decisiones ágiles y posibilidad de crecer con el proyecto
• Marca con posicionamiento premium y foco en experiencia: tu rol será clave en la consolidación de Voucler en retail físico