Ofertas de empleo para Educación y Formación en A Coruña

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada28 ene.

.

(28/01/2026 ) PRECÍSASE CUBRIR POSTO DE TÉCNICO PARA XESTIÓN DE PROGRAMAS INTEGRADOS DE EMPREGO. REQUISITOS (OS REQUISITOS MÍNIMOS DA OFERTA DEBEN CONSTAR NA DEMANDA DE EMPREGO DA PERSOA SOLICITANTE PARA ENVIAR A CANDIDATURA Á ENTIDADE EMPREGADORA): TITULADO UNIVERSITARIO EN PEDAGOXÍA, PSICOLOXÍA, ADE OU TRABALLO SOCIAL. OFRÉCESE CONTRATO TEMPORAL E XORNADA COMPLETA.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada26 ene.

. LESS Office

Position Overview

MCI es una empresa líder en Externalización de Procesos de Negocio (BPO) que se especializa en ofrecer soluciones personalizadas para satisfacer las diversas necesidades de nuestros clientes. Con un compromiso con la excelencia y un enfoque en la innovación, nos hemos establecido como un socio de confianza en la industria.

Estamos buscando personas dedicadas y con experiencia para unirse a nuestro equipo como Supervisores de Centro de Llamadas. Si tienes pasión por el liderazgo, una sólida comprensión de las operaciones de un centro de llamadas y un compromiso con la excelencia, te invitamos a postularte para estas gratificantes posiciones.

Para ser considerado para esta posición, debes completar una solicitud completa en nuestra página de carreras de la empresa, que incluye preguntas de selección y una breve prueba previa al empleo.

• 
  
  

Position Responsibilities

Responsabilidades clave:

• Liderar y supervisar un equipo de supervisores de centro de llamadas.
• Desarrollar e implementar estrategias para mejorar el rendimiento y la eficiencia del centro de llamadas.
• Monitorear y analizar las métricas del centro de llamadas para identificar tendencias y áreas de mejora.
• Proporcionar coaching y orientación a los supervisores para garantizar el éxito del equipo.
• Implementar medidas de aseguramiento de la calidad para mantener los estándares de servicio.
• Manejar consultas complejas de clientes y escalaciones.
• Colaborar con otros departamentos para implementar mejoras de procesos.
• Asegurar el cumplimiento de las políticas y procedimientos de la empresa.
  
  

Candidate Qualifications

¿TE PREGUNTAS SI ERES UNA BUENA OPCIÓN PARA ESTE PUESTO?

Se Alienta a Todos Los Solicitantes Positivos y Motivados a Postularse. Los Candidatos Ideales Para Esta Posición Son Altamente Motivados y Dedicados, y Deben Poseer Las Siguientes Cualidades

• Grado Asociado, Certificación o Combinación Equivalente de Capacitación y Experiencia.
• Experiencia previa en operaciones de centros de llamadas.
• Sólidas habilidades de liderazgo e interpersonales.
• Excelentes habilidades de comunicación y resolución de problemas.
• Capacidad para realizar múltiples tareas y trabajar en un entorno dinámico.
• Dominio de tecnologías y software de centros de llamadas.
• Conocimiento de las regulaciones de la industria y requisitos de cumplimiento pertinentes.
• Capacidad para leer y hablar inglés con fluidez
  
  

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.
  
  

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.
  
  

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
  
  

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About Mci (parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

• 
  
  

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada26 ene.

.

Oferta de empleo07/11/2024Convocatoriahttps://secretaria.uvigo.gal/uv/web/convocatoria/public/show/****DescriciónA presente convocatoria de axudas ten por obxecto seleccionar por concursio competitiva a persoas que estean a realizar a súa tese de doutoramento na Universidade de Vigo para que, en función da súa capacitación e formación, poidan converterse en novo persoal investigador en formación mediante a formalización dun contrato predoutoral asociado a un dos proxectos de investigación que obtivesen financiamento na convocatoria para o ano **** de axudas a «Proyectos de Generación de Conocimiento» e a actuacións para a formación de persoal investigador predoutoral.RequisitosEstar matriculada nun programa de doutoramento da Universidade de Vigo a tempo completo no curso ******* ou estar en disposición de matricularse na data de formalización do contrato.Non ter iniciada a súa formación predoutoral con financiamento doutras axudas destinadas á formación predoutoral a través do desenvolvemento dunha tese de doutoramento que se outorgasen no marco do Plan Estatal de Investigación, Científica e Técnica ou dalgún dos anteriores plans nacionais.Non posuír un título de doutora ou doutor.Prazo de presentación de solicitudesDo 31 de outubro ao 28 de novembro de ****.DocumentaciónFormulario de solicitude conforme ao anexo IV.Copia de pasaporte só para as persoas extracomunitarias que empreguen o procedemento excepcional sinalado no último parágrafo da base sexta.Copia das certificacións académicas das titulacións universitarias que se posúan ou das ensinananzas superadas na data de presentación da solicitude expedidas e facilitadas pola entidade académica correspondente na que consten as cualificacións obtidas.Equivalencia de notas medias de estudos universitarios realizados en centros estranxeiros debidamente asinada, só para o caso de títulos estranxeiros.Curriculum vitae abreviado conforme a modelo normalizado / onde deben constar especificamente as achegas científico-técnicas e a mobilidade e internacionalización así como a breve descrición do TFG e TFM coas puntuacións obtidas.Declaración de estar ao corrente no cumprimento das obrigas tributarias ao fronte da Seguridade Social e de non ter pendente de pagamento algunha outra débeda con ningunha Administración Pública.Cada solicitude poderá referirse a máis dun proxecto de investigación sinalado no anexo II desta convocatoria, pero os proxectos sinalados deben corresponder á mesma area temática.ObservaciónsO formulario de solicitude xunto coa documentación exixida na base quinta da convocatoria debe ser presentada a través da sede electrónica da Universidade de Vigo no seguinte enderezo / a través do procedemento «SINV-Axudas FPI», pulsando o botón «Iniciar tramitación».

De xeito excepcional para este procedemento, unicamente as persoas de nacionalidade extracomunitaria, poderán usar medios de acceso á sede electrónica alternativos, para o cal deberán iniciar o procedemento enviando un correo electrónico a ****** antes de presentar a súa solicitude e con antelación suficiente ao día de peche do prazo de presentación.Consulta máis información na convocatoria publicada pola Universidade de Vigo.

#J-*****-Ljbffr

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada25 ene.

. Office Excel LESS Outlook PowerPoint Word

Position Overview

MCI es una empresa líder en Externalización de Procesos de Negocio (BPO) que se especializa en ofrecer soluciones personalizadas para satisfacer las diversas necesidades de nuestros clientes. Con un compromiso con la excelencia y un enfoque en la innovación, nos hemos establecido como un socio de confianza en la industria.

Estamos buscando un agente de centro de llamadas que maneje tanto llamadas entrantes como salientes, brindando asistencia en servicio al cliente, soporte técnico e interacciones de ventas. Esta posición implica interactuar con un gran número de clientes a nivel nacional semanalmente para resolver problemas de soporte, introducir nuevos productos y servicios y garantizar una satisfacción excepcional del cliente. Además de brindar un servicio excepcional, debes demostrar confianza y compromiso total como miembro del equipo, dedicado a fomentar un ambiente positivo y entusiasta en el lugar de trabajo cada día.

Para ser considerado para esta posición, debes completar una solicitud completa en nuestra página de carreras de la empresa, que incluye preguntas de selección y una breve prueba previa al empleo.

• POSITION RESPONSIBILITIES
  
  

Responsabilidades Clave

• Manejar los contactos entrantes y salientes de manera cortés, oportuna y profesional.
• Asegurar la resolución en la primera llamada mediante la resolución de problemas y un manejo efectivo de las llamadas.
• Investigar sistemas para encontrar información faltante según corresponda; coordinar con otros departamentos para resolver problemas cuando sea necesario.
• Documentar con precisión y procesar reclamaciones de clientes en los sistemas apropiados.
• Liderar discusiones de investigación para determinar las mejores opciones para el cliente.
• Utilizar la base de conocimientos y la capacitación para responder con precisión las preguntas de los clientes siguiendo todos los guiones, políticas y procedimientos requeridos.
• Cumplir con los requisitos relacionados con información confidencial e información personal.
• Escalar problemas de los clientes al personal y gerentes adecuados para su resolución según sea necesario.
• Asistir a reuniones y capacitaciones y revisar todo el material de capacitación nuevo para mantenerse actualizado sobre los cambios en el conocimiento del programa, sistemas y procesos.
• Cumplir con todos los requisitos de asistencia y horario de trabajo.
  
  

Candidate Qualifications

¿TE PREGUNTAS SI ERES UNA BUENA OPCIÓN PARA ESTE PUESTO?

Se Alienta a Todos Los Solicitantes Positivos y Motivados a Postularse. Los Candidatos Ideales Para Esta Posición Son Altamente Motivados y Dedicados, y Deben Poseer Las Siguientes Cualidades

• Debe tener 18 años de edad o más.
• Diploma de escuela secundaria o equivalente.
• Excelentes habilidades organizativas, escritas y de comunicación oral.
• Capacidad para escribir rápidamente y con precisión (más de 20 palabras por minuto).
• Conocimientos básicos de Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Comprensión básica del sistema operativo Windows.
• Altamente confiable, con la capacidad de mantener una asistencia regular y puntualidad.
• Capacidad para evaluar, solucionar problemas y dar seguimiento a problemas de clientes.
• Aptitud para la resolución de conflictos, la resolución de problemas y la negociación.
• Orientado al servicio al cliente (empático, receptivo, paciente y concienzudo).
• Capacidad para realizar varias tareas, mantenerse enfocado y autogestionarse.
• Fuerte orientación hacia el trabajo en equipo y enfoque en el cliente.
• Capacidad para prosperar en un entorno de ritmo rápido donde el cambio y la ambigüedad son prevalentes.
• Excelentes habilidades interpersonales y capacidad para establecer relaciones con su equipo y clientes.
• Capacidad para leer y hablar inglés con fluidez
  
  

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.
  
  

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.
  
  

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
  
  

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About Mci (parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

• 
  
  

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada25 ene.

. LESS Office

Position Overview

MCI es una empresa líder en Externalización de Procesos de Negocio (BPO) que se especializa en ofrecer soluciones personalizadas para satisfacer las diversas necesidades de nuestros clientes. Con un compromiso con la excelencia y un enfoque en la innovación, nos hemos establecido como un socio de confianza en la industria.

Estamos buscando un Gerente de Operaciones de Centro de Llamadas experimentado y dinámico para supervisar y optimizar nuestras actividades en el centro de llamadas. El candidato ideal poseerá fuertes habilidades de liderazgo, una mentalidad estratégica y un historial comprobado de impulsar la excelencia operativa en un entorno de ritmo rápido.

Para ser considerado para esta posición, debes completar una solicitud completa en nuestra página de carreras de la empresa, que incluye preguntas de selección y una breve prueba previa al empleo.

• 
  
  

Position Responsibilities

Responsabilidades Clave:

• Desarrollar e implementar estrategias de centro de llamadas para cumplir con los objetivos organizacionales.
• Dirigir y gestionar al personal del centro de llamadas, asegurando un alto rendimiento y productividad.
• Establecer métricas de rendimiento e indicadores clave (KPIs) para medir y mejorar la eficiencia y efectividad del centro de llamadas.
• Supervisar las operaciones del centro de llamadas para asegurar el cumplimiento de las políticas y procedimientos de la empresa.
• Colaborar con otros departamentos para identificar e implementar mejoras de procesos y mejores prácticas.
• Analizar datos y tendencias del centro de llamadas para identificar áreas de mejora y optimización.
• Impulsar iniciativas de compromiso y retención de empleados para crear un entorno de trabajo positivo e inclusivo.
• Mantenerse al tanto de las tendencias y mejores prácticas de la industria para mantener una ventaja competitiva en el mercado.
• Gestionar el presupuesto y la asignación de recursos para el departamento de centro de llamadas.
• Servir como el punto de contacto principal para escalaciones y resolución de problemas.
  
  

Candidate Qualifications

¿TE PREGUNTAS SI ERES UNA BUENA OPCIÓN PARA ESTE PUESTO?

Se Alienta a Todos Los Solicitantes Positivos y Motivados a Postularse. Los Candidatos Ideales Para Esta Posición Son Altamente Motivados y Dedicados, y Deben Poseer Las Siguientes Cualidades

• Título universitario en administración de empresas o un campo relacionado.
• Experiencia comprobada en la gestión de centros de llamadas, con un mínimo de 8 años en un rol de liderazgo.
• Fuertes habilidades de liderazgo e interpersonales, con la capacidad de motivar e inspirar equipos.
• Excelentes habilidades de comunicación y negociación.
• Competencia en tecnologías y software de centros de llamadas.
• Capacidad demostrada para impulsar mejoras de procesos y excelencia operativa.
• Fuertes habilidades analíticas y de resolución de problemas.
• Capacidad para prosperar en un entorno dinámico y de ritmo rápido.
• Conocimiento de las regulaciones de la industria y los requisitos de cumplimiento relevantes.
  
  

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.
  
  

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.
  
  

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
  
  

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About Mci (parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

• 
  
  

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada22 ene.

. Office

(22/01/2026 ) MÍNIMO 12 MESES DE EXPERIENCIA// TITULACIÓN: ADE/ECONÓMICAS/EMPRESARIAIS OU SIMILAR// INFORMÁTICA: OFFICE NIVEL ALTO// INGLÉS NIVEL MEDIO-ALTO// PERMISO DE CONDUCIR E COCHE PROPIO// DISPOÑIBILIDADE PARA VIAXAR POR GALICIA// VALORARASE EXPERIENCIA EN XUSTIFICACIÓN DE PROGRAMAS E EN AXUDAS E SUBVENCIÓNS// CONTRATO TEMPORAL// XORNADA PARCIAL DE MAÑÁ//OS REQUISITOS MÍNIMOS DEBEN CONSTAR NA DEMANDA DE EMPREGO DA PERSOA SOLICITANTE PARA ENVIAR A CANDIDATURA Á ENTIDADE EMPREGADORA.

• Nivel de experiencia---
• Tipo de contratoConsultor
• Publicada22 ene.

. Google Ads

Chíos Formación, centro con más de 11 años de experiencia en el ámbito educativo, selecciona docentes para impartir marketing digital y diseño en horario de mañana

Tareas

Funciones:

La persona seleccionada se encargará de:

mpartir clases de Marketing Digital, Social Media, Publicidad Online y Diseño de Contenidos.

Elaborar materiales didácticos y actividades prácticas.

Acompañar y tutorizar al alumnado en proyectos reales.

Evaluación continua y seguimiento del aprendizaje.

Requisitos

Formación mínima: Estudios relacionados en marketing,Relaciones Públicas etc..

Estar en posesión del Master del profesorado.

Experiencia demostrable en gestión de redes sociales, Meta Ads, Google Ads y diseño con Canva/Adobe (nivel medio o alto).

Capacidad para dinamizar clases y conectar con alumnado joven.

Se valorará experiencia previa como docente.

Beneficios

Ofrecemos:

• Contrato jornada parcial en horario de mañana.


• Un entorno de trabajo dinámico y colaborativo.

Si te apasiona el marketing, el diseño y la docencia, queremos conocerte.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada19 ene.

.

Descrição da vaga

Somos una empresa portuguesa especializada en el desarrollo de iniciativas de cooperación territorial europea, innovación y acceso a financiación. En el marco de nuestra expansión en España, iniciamos actividad desde Galicia y buscamos incorporar a nuestro equipo a un/a Gestor/a de Proyectos con experiencia, orientación al cliente y capacidad de trabajo en equipo.

La persona seleccionada dará apoyo en la preparación de candidaturas a programas de cooperación europea, así como en el seguimiento, evaluación y asistencia técnica durante la ejecución de los proyectos aprobados.

Funciones

• Gestión y desarrollo de proyectos y servicios de forma proactiva y autónoma, en coordinación con clientes y socios;
• Preparación, presentación y seguimiento de candidaturas a programas de financiación nacionales y europeos;
• Desarrollo e implementación de acciones de apoyo a la gestión y ejecución de proyectos financiados;
• Prestación de servicios de consultoría orientados al crecimiento y fortalecimiento de organizaciones públicas y privadas;
• Gestión de cartera de clientes y desarrollo de relaciones institucionales.
  
  

Requisitos da vaga

• Titulación universitaria;
• Experiencia mínima de 2 años en puestos similares;
• Interés y experiencia en gestión de proyectos, preferentemente en la preparación y/o gestión de proyectos europeos y en la participación en procedimientos de contratación pública;
• Conocimiento de programas de financiación nacionales y europeos;
• Buenas habilidades de comunicación, relaciones interpersonales y orientación al cliente;
• Capacidad de análisis, investigación y redacción, con espíritu crítico;
• Alto nivel de organización, planificación y autonomía;
• Dominio del inglés, tanto hablado como escrito.
  
  

¿Por qué INOVA+?

Aquí ofrecemos la oportunidad de integrarse en un equipo dinámico, con desafíos que impulsan el crecimiento personal, de la empresa y de sus equipos.

¿Le parece el lugar adecuado para trabajar y considera que el desafío está a la altura de sus ambiciones?

Si es así, esperamos el envío de su CV y Carta de Motivación. En caso de ser una/o de las/os candidatas/os seleccionadas/os, nos pondremos en contacto.

En la empresa promovemos una cultura de igualdad y diversidad y respetamos la individualidad. Creemos que la diversidad de personas empodera a nuestros equipos, crea entornos propicios para la innovación y contribuye a la evolución del negocio. Aquí fomentamos la diferencia y la incluimos. Independientemente de la edad, el género, la etnia, la religión o la discapacidad, promovemos la igualdad de oportunidades y garantizamos la integración en una cultura basada en la dignidad y el respeto hacia todas las personas.

Para Saber Más Sobre Nosotros

http://inova.business/

https://pt.linkedin.com/company/inovamais

Aviso De Privacidad En Los Procesos De Reclutamiento

https://inova.business/wp-content/uploads/2023/07/Aviso-de-Privacidade-em-Processos-de-Recrutamento.pdf

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada17 ene.

. Photoshop Office

WE ARE CP Content & Production Hub somos una productora audiovisual con sede en Barcelona y Madrid dedicada, desde hace 30 años, a la comunicación audiovisual publicitaria en todas sus áreas.Descripción del empleo:En WE ARE CP buscamos un/a Coordinador/a de postproducción con experiencia en Archivo Audiovisual para nuestra oficina de Barcelona.

Nos interesa una persona con perfil híbrido, con estudios en Comunicación Audiovisual y/o Postproducción, así como en Información y Documentación.

Con nosotros tendrás la oportunidad de formar parte de una empresa dinámica y creativa.Responsabilidades:Coordinación de postproducción de imagen gráfica y vídeo: gestión de flujos de trabajo, control de calidad y cumplimiento de plazos de entrega, comunicación entre los equipos.Organización, control y archivo de material audiovisual.Gestión periódica de copias de seguridad del material audiovisual.Búsqueda en bancos de imágenes y música especializados, y gestión de licencias.Actualización, control y mantenimiento de software y hardware.Requerimientos:Grado en Comunicación Audiovisual y/o estudios en Postproducción Audiovisual, y/o doble grado en Comunicación Audiovisual y Gestión de la Información y Documentación Digital.Valoramos:Experiencia en programas de edición de vídeo y foto (Adobe Premiere Pro, After Effects, Photoshop).

Persona joven, dinámica, resolutiva, organizada y responsable.Conocimiento del sector audiovisual.Experiencia en gestión de RRSS.Paquete Office, sobre todo Excel.Ofrecemos:Incorporación inmediata.Contrato indefinido.Jornada a tiempo completo (híbrido).

Salario a convenir según aptitudes del candidato/a.Si estás interesado/a en nuestra oferta de trabajo, envía tu currículum y una carta de presentación a: ******