Ofertas de empleo de Jefe/a de Oficina en Palma

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Inglés Administración logística Marketing Formación Administración de oficinas Servicio de atención al cliente Comunicación Satisfacción del cliente Planificación de eventos Liderazgo de equipos Funciones de recepcionista Recepción Banquetes Cloud Coumputing SharePoint Office

WHEN COMING TO BIKINI MAKE SURE TO WEAR SUNFLOWERS IN YOUR HAIR

Set in charming Colònia de Sant Jordi, on Mallorca’s south coast, Bikini Hotel Es Trenc is the ultimate beach destination where relaxed coastal vibes meet the energy of our vibrant lifestyle hotel. We offer more than just a hotel stay – it’s a unique journey driven by tasteful NENI food, hippie design, rich music, mindful movement and heartfelt service. Our team of hospitality enthusiasts ensures attention to detail, unwavering reliability and deep expertise, while encouring creativity, ease, and joy. Ready to join us as FO Manager and create unforgettable moments?

WHAT’S WAITING FOR YOU?

• By the founders of 25Hours hotels: creating exceptional and fun experiences, by blending professionalsm and pushing beyond limits
• Designhotel in a vibrant & dynamic atmosphere
• Everyone is welcome, embracing individuality, unique personalities, and creativity
• 5 working days/week with digital reporting of working hours
• Long season duration of up to 8 months with high occupancies. Always be in action…
• …yet time to relax. Depending on capacity you are advised to take vacation days also during the summer season.
• Want to explore the world? Benefit from friends' rates in partner hotels and discounts in many NENI restaurants
• Welcome to our Bikini world: opportunities for professional growth and development

WHAT`S IN YOUR LUGGAGE? YOU HAVE/YOU ARE....

• Previous experience as Head of Reception in 4* or 5* hotels.
• Proficiency in the Hotel Management System (PMS) Opera Cloud.
• High level of English: Third language an advantage.
• Strong leadership, organizational and decision-making skills.
• Excellent communication and incident-resolution abilities.
• Knowledge of functional systems such as: Microsoft 365 & SharePoint (document and communication management), Guest-messaging platforms (e.g., DialogShift), Direct booking & reservation tools (e.g., HotelNetSolutions), OTA back-end management portals, Guest experience platforms (e.g., Duve), Supplier & invoicing systems (BBX), Staff & HR management systems (Factorial).

WHAT’S YOUR JOB ABOUT?

•  Ensure compliance with Front Office Standard Operating Procedures.
• Oversee the guest journey and overall customer experience.
• Support the reception team during peak hours.
• Oversee the store and support its developments.
• Review PMS traces and initiate communication with involved departments.
• Coordinate daily with Reservations, Revenue Management, and F&B / Operations.
• Oversee VIP guests and special arrivals.
• Coordinate daily room planning with Housekeeping.
• Review no-shows and initiate appropriate actions.
• Manage and prioritize departmental email communication.
• Approve Front Office invoices and supplier management.
• Supervise the SPA schedule and ensure proper coordination.
• Plan and oversee work schedules and vacation planning.
• Provide continuous training, coaching, and team development.
• Support staff performance and professional growth.

Do you want to become a Bikini ambassador? Apply with your CV.

We are looking forward to all applications and remain for all questions that may arise:

[email protected]

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada20 feb.

. Office

LOCATION: MARINA PUERTO PORTALS, MALLORCA, SPAIN

Ventura Yachts Mallorca is currently seeking an experienced and organised Office Manager to join our team at Marina Puerto Portals.

POSITION OVERVIEW

Ventura Yachts Mallorca is seeking an experienced and organised Office Manager to oversee the day-to-day coordination of our office administration and the departments of Sales and After-Sales operations. This is a central, trusted role within the company, requiring strong organizational skills, and close collaboration with management, accounting, sales and technical teams.

KEY RESPONSIBILITIES

Overseeing the day-to-day running of the office and administrative operations

Acting as the main point of coordination between brokerage and maintenance, management.

Managing yacht sales administration, contracts, documentation, and client correspondence

Ordering spare parts for yachts, tracking orders, deliveries, and maintaining stock records

Liaising with engineers, suppliers, marinas, captains, and contractors

Working closely with the accounting team to manage invoicing, budgets, purchase orders, and payments

Managing and maintaining the company’s HubSpot CRM system, ensuring accurate logging of all client enquiries, sales leads, and potential business opportunities

Supporting the brokerage team by ensuring client and sales activity is properly recorded and followed up

Maintaining company records, compliance documentation, and filing systems

Managing the company house in the village, including the accommodation booking calendar for employees

Supporting directors with reporting, organization, and overall operational coordination

SKILLS & EXPERIENCE

• Proven experience as an Office Manager or in an administrative / operations role

• Excellent organisational skills with strong attention to detail

• Ability to manage multiple priorities independently in a fast-paced environment

• Confident and professional Communicator in Spanish, English both in high level both in conversation and written. German and Italian will be valued positively during the selection process.

• Proficient in office systems and paperwork / documentation

• Marine, yachting sales, or luxury service industry experience will be valued positively during the selection process.

WHAT WE OFFER

• Competitive salary and stability at work.

• A key role with autonomy and responsibility being part of a young, dynamic team.

• Opportunity to work within one of the strongest industries in Mallorca from a well-established company and a very competitive team.

Salary: TBC during the selection process

Contract: Full-time, permanent, 40 hours a week

HOW TO APPLY

To apply, please send your CV and cover letter to:

[email protected]

We look forward to welcoming a dedicated and highly organised professional to our team.

Ventura Yachts Team