Company Description

Do you like to make people dream and shine? Do you live in Bilbao? Are you passionate about languages, cultures, and travel? Would you like to share your experiences abroad with others and advise them?

A new professional challenge awaits you at ESL!

ESL Languages is the leading European study abroad agency. We have been organizing language courses abroad throughout the world since 1996. Our presence is international, with more than 35 sales offices across Europe.

Beyond linguistic, cultural, and geographical borders, more than 25 thousand students every year make the choice to book with ESL and make their goal of learning a language and discovering the world a reality.

ESL received many industry accolades over the years. We entered into the eternal Hall of Fame as Best European Study Abroad Agency in Europe in 2016 after winning 5 times in 6 consecutive years. This prestigious ST award is based on the votes of thousands of language schools around the world and rewards the quality counseling and high service provided by all of the ESL staff.

In 2019, ESL became part of the Kaplan Languages Group, one of the largest global chains of English language schools. ESL continues to work as an independent agency within the KLG group.

Job Description

Your mission will be to develop the sales of education programs for clients residing in Spain by means of written price quotes, phone calls and personalised interviews.

Key Responsibilities

• Advise clients and sell tailored language programs
• Analyze client needs and propose customized solutions
• Prepare personalized quotes
• Follow up with clients and provide continuous support throughout the process
  
  

Qualifications

What We Expect From You:

• Proficient in Microsoft Office / O365; experience with CRM and/or ERP systems is a plus.
• Spanish C2 and good command of English (minimum B2); Basque is a plus!
• Strong geographic knowledge and familiarity with international destinations.
• Interest in travel and international experiences.
• Previous sales experience, especially in the travel industry, is highly valued.
  
  

Personal Competencies:

• Strong team spirit and collaborative attitude, with the ability to work independently and in an organized manner.
• Customer-oriented, with a focus on service quality.
• Results-driven, with a clear focus on achieving commercial targets.
• Ability to identify client needs and close sales opportunities. Persuasive, with excellent communication skills.
  
  

Additional Information

What we offer you:

• The opportunity to develop your skills in a dynamic, friendly, and international environment, in the exciting field of language travel.
• An environment where corporate ethics and sustainable development matter.
• Languages courses abroad for free.
• Private medical insurance discount.
• Competitive salary: Base + Variable + Ticket restaurant.
  
  

Place of work: Bilbao Office

Start date: ASAP

Type of contract: Permanent

Activity rate: Full-time

If you fit the profile and are interested in this position, please send us your application file in English (résumé) along with a cover letter. Please note that only applications received through our online platform will be informed of the status of their application.

Diversity and inclusion are important to us, and we’re constantly working to improve these aspects. At KLG and all our brands, we don’t just accept our differences, we fully support and celebrate them.

We’re committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, or gender identity or expression. We strive to be an equal-opportunity workplace.