Overview

We are hiring in Boho Club: Night Auditor/Receptionist

Key requirements

Education: Finance / Customer Service/Front Office/ Hospitality

Professional category: Front Office Receptionist/ Auditor Night

Experience: not necessary, at least 1 year

Opera Cloud

Languages: English - Professional level; Spanish - Professional level; Other languages (French, Deutsch, Russian, Arabic) will be a plus

Job Description

Welcome and greet guests by providing friendly, efficient and courteous service

Perform check-in, check-out and payment transactions

Answer phone calls.

Answer, screen and forward incoming phone calls

Receive, sort and distribute mail/daily deliveries

Manage complaints, arrival, departure and rest functions

Provide information to guests about facilities, events and services

Maintain a high level of personal hygiene and appearance

Reception and classification of the daily mail

Ensure the reception area is neat and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures)

Direct visitors to the appropriate person and office

Provide basic and accurate information in person and by phone/email

Maintain office security by following security procedures and controlling access through the reception desk (monitor logbook, issue visitor passes)

Order receiving supplies and maintain a stock inventory

Update calendars and schedule meetings

Arrange travel and accommodation, and prepare vouchers

Maintain up-to-date records of expenses and office costs

Perform other administrative receptionist duties such as filing, photocopying, and transcribing

Main Qualifications / Skills

Enthusiastic with a friendly personality

Proven experience as a Front Office Receptionist or similar role, ideally in a 5* resort or hotel environment

Proficiency in Microsoft Office

Customer service and professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

We are offering

4 days working + 4 days off / week

32 H contract

tips & upselling bonus

high emotional salary.

Good working environment

benefits from relationships with third parties

training and professional development plan

How to apply

Send CV To

#J-18808-Ljbffr