Ofertes d'ocupació de Gerent General a Madrid

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Teletreball . REST

We are recruiting on behalf of a growing street food restaurant group based in Spain. With multiple sites across the country the business is focused on refining and perfecting its concept ahead of a broader franchise expansion. This is a rare opportunity for an operationally sharp, entrepreneurially minded leader to step into a high-autonomy General Manager role. This role suits someone who thrives in a hands-on, multi-site environment and is energised by the challenge of building something, not just running it.

Commercial & Financial Accountability

• Take full ownership of the P&L across all sites, driving revenue, managing cost lines, and delivering profitability targets
• Lead the annual budgeting process and provide regular performance reporting to senior leadership
• Identify and act on opportunities to optimise operational costs responsibly and sustainably

Operational Excellence

• Deliver and maintain consistent operational standards across all restaurant locations
• Ensure full compliance with food safety, quality, legal, and labour regulations
• Oversee and continuously improve processes across logistics, HR, and day-to-day operations

Concept Development & Innovation

• Drive innovation in product development and customer experience, grounded in consumer insight and brand values
• Play a central role in refining and strengthening the restaurant concept ahead of future expansion
• Champion and protect the brand's identity and values across all sites

People Leadership

• Lead, develop, and inspire a senior leadership team with functions spanning operations, logistics, HR, finance, and product
• Build and sustain a high-performance, engaged team culture
• Manage HR fundamentals across the broader restaurant teams — recruitment, absence management, disciplinaries, and grievances

Customer Experience & Marketing

• Create and maintain a compelling, brand-aligned customer experience across all touchpoints — both in-store and online
• Collaborate on marketing initiatives to drive footfall, customer loyalty, and brand awareness

Growth & Expansion Preparation

• Work closely with senior leadership to ready the business for future growth and potential franchise development
• Deliver strategic projects on time and within budget, aligned to agreed business plans
  
  
  

• Proven experience in a General Manager, Head of Operations, or Operations Director role within a multi-site fast casual dining, QSR, or restaurant group environment
• Demonstrated ability to manage and improve a P&L with full financial accountability
• Strong people leadership experience — proven track record of managing, developing, and retaining a senior team
• Solid grounding in HR fundamentals sufficient to manage a team autonomously
• Experience in brand management, operational standards, and driving commercial growth
• Fluent in both Spanish and English (written and spoken — essential)
• Based in Madrid or able to commit fully to an on-site, field-based role in Madrid (no remote or hybrid working; no relocation assistance available)

Preferred Qualifications

• Experience scaling or growing a multi-site restaurant or hospitality business, including exposure to franchise models
• An entrepreneurial background — whether through founding, building, or significantly transforming a hospitality concept
• Experience working within businesses undergoing concept development or pre-expansion phases
• Familiarity with Asian cuisine concepts or international restaurant brands

Base Salary: €60,000 - €100,000 per annum, dependent on experience

Annual Leave: In accordance with Spanish statutory entitlements

Descripción General

Estamos buscando, en nombre de un consolidado grupo de restauración asiática en fase de crecimiento, un/a Director/a General para liderar una etapa estratégica clave del negocio. La empresa opera varios establecimientos en España y se encuentra en un momento de transformación: refinando sus bases operativas y su concepto antes de acometer una fase de expansión planificada.

Esta es una oportunidad de alto impacto para un/a líder operacional con visión emprendedora, que desee asumir un rol de amplia autonomía reportando directamente al/a la Fundador/a y CEO.

El/la candidato/a seleccionado/a liderará un equipo directivo senior con base en Madrid, con plena responsabilidad sobre los resultados comerciales, la excelencia operativa, el desarrollo de personas y la innovación del concepto de negocio.

Ubicación: Madrid, España (presencial en restaurantes y oficina central de Madrid) Tipo de contrato: Indefinido Incorporación: Urgente

Responsabilidades Principales

Responsabilidad Comercial y Financiera

• Gestión integral de la cuenta de resultados (P&L) en todos los establecimientos, con foco en ingresos, control de costes y rentabilidad
• Liderazgo del proceso de presupuestación anual e informe regular de resultados a la dirección
• Identificación y optimización de costes operativos de forma responsable y sostenible

Excelencia Operativa

• Garantizar estándares operativos consistentes en todos los restaurantes
• Asegurar el cumplimiento normativo en materia de seguridad alimentaria, calidad, legislación laboral y normativa aplicable
• Supervisar y mejorar continuamente los procesos de logística, RRHH y operaciones diarias

Desarrollo del Concepto e Innovación

• Impulsar la innovación en producto y experiencia de cliente, fundamentada en tendencias de consumo y valores de marca
• Desempeñar un papel central en el refinamiento del concepto de restaurante de cara a la futura expansión
• Velar por la identidad y los valores de marca en todos los establecimientos

Liderazgo de Personas

• Liderar, desarrollar e inspirar a un equipo directivo senior con funciones en operaciones, logística, RRHH, finanzas y producto
• Construir y mantener una cultura de equipo de alto rendimiento y compromiso
• Gestionar los aspectos básicos de RRHH en los equipos de restaurante (selección, absentismo, disciplina y quejas)

Experiencia de Cliente y Marketing

• Crear y mantener una experiencia de cliente coherente con la marca en todos los puntos de contacto — tanto en sala como online
• Colaborar en iniciativas de marketing orientadas a aumentar la afluencia, fidelización y notoriedad de marca

Crecimiento y Preparación para la Expansión

• Trabajar estrechamente con el/la Fundador/a para preparar el negocio para su crecimiento futuro y el desarrollo de un posible modelo de franquicia
• Ejecutar proyectos estratégicos en plazo y presupuesto, alineados con los planes de negocio acordados

Requisitos Imprescindibles

• Experiencia contrastada como Director/a General, Responsable de Operaciones o Director/a de Operaciones en un grupo de restauración multisede, QSR o casual dining
• Capacidad demostrada para gestionar y mejorar una cuenta de resultados (P&L) con plena responsabilidad financiera
• Sólida experiencia en liderazgo de equipos — historial probado en gestión, desarrollo y retención de talento directivo
• Conocimientos prácticos de RRHH suficientes para gestionar equipos de forma autónoma
• Experiencia en gestión de marca, estándares operativos e impulso del crecimiento comercial
• Español e inglés fluidos (oral y escrito — imprescindible)
• Residencia en Madrid o plena disponibilidad para incorporarse de forma presencial en Madrid (sin opción de teletrabajo ni ayuda para reubicación)

Requisitos Valorables

• Experiencia en el escalado o crecimiento de negocios de restauración multisede, incluyendo exposición a modelos de franquicia
• Perfil emprendedor — ya sea por haber fundado, desarrollado o transformado significativamente un concepto de hostelería
• Experiencia en entornos de desarrollo de concepto o fases previas a la expansión
• Familiaridad con conceptos de cocina asiática o marcas de restauración internacional
  
  

Salario Base: 60.000 € - 100.000 € brutos anuales (en función de la experiencia)

Vacaciones: Conforme a la normativa laboral española vigente

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Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location within the EU.,

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

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Uno de los grupos de restauración más grandes de Latinoamérica aterriza hace un año en Madrid con un concepto de restaurante japonés sofisticado, con la mejor decoración de interiores, para convertirse en el japonés de moda de Madrid.

Buscan incorporar, de manera inmediata, gerente general para el proyecto. Se buscan perfiles con experiencia demostrada en puesto similar y pasión por la hostelería. Se ofrecen muy buenas condiciones laborales, con horarios mayoritariamente seguidos y con el mejor equipo de profesionales.

Si buscas crecer y aprender de los mejores en el mundo de la restauración... ¿A qué esperas?

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada26 de febr.

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Empresa española con Sucursal en Cuba, líder en el mercado. El puesto se desarrollará en sus oficinas de La Habana, Cuba.

Perfil solicitado: profesional con más de 5 años de experiencia en dirección de tiendas de supermercados y puntos de venta de retail.

Las principales funciones del puesto son las siguientes:

-       Gestión directa de una tienda de alimentos, bebidas, higiene personal, higiene del hogar, etc.

-       Abastecimientos y reposiciones de la tienda

-       Control del personal de la tienda

-       Análisis de las ventas por productos

-       Previsiones de ventas

-       Gestión de inventarios y stocks

-       Gestión de costos y gastos

-       Planes de marketing y promoción en el punto de venta

-       Supervisión de cierres de caja

-       Formación a los empleados

-       Elaboración de procedimientos operativos

Se valorará una experiencia mínima de 5 años en puesto similar, conocimientos informáticos de softwares de gestión de retail, amplio conocimiento del producto (especialmente Alimentación y Bebidas), conocimientos generales de administración y finanzas, capacidad organizativa, capacidad de resolver problemas. 

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada19 de febr.

. Office

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

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• Embrace & demonstrate the RL Brand philosophy & EMEA values
• Direct store performance & profitability with a customer first focus culture
• Communicate & implement the retail strategy and initiatives to support the RL business vision
• Motivate, Lead & develop the store team to deliver exceptional customer support
• Deliver the highest standards of Operational efficiencies, compliance, performance & profitability
  
  

• Share ideas & solutions to optimize performance by working with the store team
• Deliver profit expectations by managing expenses and exceeding sales & key metric targets; Conversion, Units per transaction, Sales per worked hours, Customer Data capture, Units per Hour, Shrink & Audit targets
• Optimize resource to improve productivity, operational efficiency and provide an exceptional RL Experience
• Utilize available data to draw conclusions to optimize performance and/or take corrective action Proactively track & monitor competitor activity & share opportunities Create & deliver action plans to minimize shrink & improve store compliance
  
  

• Direct and inspire the team to maximise KPI results & opportunities by providing the RL Experience & delivering
• Operational excellence Support the hiring & development of talent to meet the business requirement Manage talent performance, support personal development plans, provide regular feedback & coaching
• Take responsibility for the planning & implementation of process & technical training
• Encourage a culture with creativity, strong work ethic & a passion for the RL Brand
• Act as the store Brand Ambassador; manage the adherence of the company dress & grooming standards
• Recognize & acknowledge achievements across all employees
• Deputize for the General Manager by successfully leading & empowering the team to maximize performance Promote team work, actively listen and involve others in decision making
  
  

• Embrace & demonstrate the RL Service Philosophy & model
• Consistently communicate, deliver & drive the RL Experience service model to an exceptional level Foster a customer first culture across the store employee population.
• Provide all customers a welcoming environment to Connect, Convert & Conclude, leaving them with a positive lasting impression of RL
• Share product knowledge, coach selling skills to new & existing employees to ensure delivery of RL Experience, operational efficiencies & fulfilment of product
• Drive the operational efficiencies to ensure customer experience team can connect, convert and conclude
  
  

• Plan, implement and communicate the execution of Model Store standards & inventory flow Implement the Brand visual proposition to commercially support the customer journey & increase KPI's
• Influence the visual presentation strategy through commercial thinking & utilisation of key reports Identify & resolve inventory levels & opportunities in partnership with Corporate business partners Ensure compliance to all company policy & procedures including, APIS, Cash management and Health & Safety
• Ensure adequate store supplies are available & managed within agreed budget
  
  

• Professional experience within a Retail environment.
• Proactive, positive and dynamic personality.
• High customer and people service orientation.
• Good social and communication skills.
• Understanding of delivering performance against KPIs
• Experience within MS Office suite.