This is a full-time on-site role for a Guest Relations Specialist in Playa Blanca. The candidate will be responsible for providing exceptional customer service, ensuring a positive guest experience. They will also handle guest inquiries, complaints...

This is a full-time on-site role for a Guest Relations Specialist in Playa Blanca. The candidate will be responsible for providing exceptional customer service, ensuring a positive guest experience. They will also handle guest inquiries, complaints, and requests, and coordinate with various departments to meet guest needs.


Qualifications

  • Excellent communication and customer service skills
  • Experience in guest relations and customer service
  • Ability to multitask and prioritize
  • Problem-solving and conflict resolution abilities
  • Knowledge of hospitality industry practices and standards
  • Fluency in multiple languages is a plus
  • Previous experience in a hotel or resort environment is desirable

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