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Madrid
1.403emagine - Portugal
Madrid, ES
IT Support Technician - Madrid (Hybrid, 3 days/week onsite)
emagine - Portugal · Madrid, ES
. Office
Contract model: Preferably B2B
We are looking for a hands-on IT Support Technician based in Madrid to provide high-quality onsite and remote support for end-user workplace technology. The ideal candidate is proactive, service-oriented, and comfortable working in a global IT environment.
Tasks
Provide hands-on support for end-user workplace technology, including laptops, thin clients, printers, mobile devices, and other peripherals.
Perform hardware-related tasks such as cabling, device delivery, setup, imaging, replacements, and factory resets.
Manage local IT stock and coordinate storage activities, ensuring accurate asset tracking and availability.
Act as the onsite “eyes and hands” for the technical/server room, supporting basic server and networking tasks under remote team guidance.
Collaborate with global AZ Tech teams to ensure smooth integration, proper incident escalation, and alignment with global standards.
Support ad hoc IT needs, including initial troubleshooting and resolution of first-level hardware or connectivity issues.
Handle user account creation and troubleshooting (O365, AD, access permissions, etc.).
Travel occasionally to a secondary site for server room checks and hardware management.
Assist in IT-related communication for changes, incidents, and updates.
Requirements
Previous experience in IT Support, Service Desk, or Desktop Support roles (L1–L2).
Strong knowledge of Windows environments, hardware troubleshooting, and basic networking concepts.
Ability to perform physical tasks such as cabling, equipment installation, and hardware setup.
Experience with imaging tools and device lifecycle management.
Good understanding of Active Directory, Office 365, and user administration.
Proactive, organized, and able to work independently while coordinating with global teams.
Good communication skills in English
Availability to work 3 days per week onsite in Madrid and occasionally travel to another local site.
Preferably able to work under B2B contracting model.
Technical Support Engineer
10 de nov.HYXiPOWER
Madrid, ES
Technical Support Engineer
HYXiPOWER · Madrid, ES
.
1. Responsible for the debugging guidance of the corresponding regional products, organizing technical training, maintenance and upgrading work (including inverters, data collectors, and management systems);
2. Carry out product technology and solution work such as photovoltaic inverters; responsible for the drafting and review of technical agreements, the provision of project technical information, and the drafting and review of technical bids;
3. Collect and study the medium- and long-term needs of customers for products, provide demand input for the company's product planning and development, and participate in the process review of photovoltaic inverter product development and iteration;
4. Responsible for the market docking, intelligence information collection and analysis of photovoltaic inverter products, and responsible for market demand customer technical support and answering questions;
5. Other tasks assigned by superiors.
Support Technician (OpenShift)
6 de nov.Krell Consulting & Training
Support Technician (OpenShift)
Krell Consulting & Training · Madrid, ES
Teletreball OpenShift
Descripción
Nos encontramos en la búsqueda de un/a Support Technician para trabajar con importante cliente en contratación inicial con KRELL.
DESCRIPCION Y FUNCIONES
Profesional de Tecnología con al menos 2/3 años de experiencia como administrador/configurador/instalador de OpenStack, NO experiencia como operador ni usuario.
Virtualización, despliegue y automatizaciones de aplicaciones en diferentes entornos de nube híbrida.
QUE OFRECEMOS
- Contrato indefinido en plantilla y puestos de larga duración.
- Acceso a compañía consolidada con proyectos a muy alto nivel tecnológico y en diferentes sectores.
- Encontrarás un entorno de trabajo dinámico e integrador.
- Trabajo remoto
Formato de trabajo Remoto con disponibilidad para reuniones presenciales puntuales.
SBA 39.000€
¡Te estamos esperando! ¡Inscríbete y da un salto en tu carrera!
Technical Support Graduate - Spain
7 de set.AVEVA
Madrid, ES
Technical Support Graduate - Spain
AVEVA · Madrid, ES
Office .
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.
We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.
If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy.
AVEVA’s Early Careers Recruiting team are actively searching for Technical Support Graduates to fill our thriving program.
Location: Madrid, hybrid working in the office 3 days per week.
If you are looking to launch your career in the areas of industry, technology and client-facing work, look no further than the Technical Support Engineering Graduate role at AVEVA.
As a member of the Technical Support team, our mission is to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of AVEVA. In this role you have the opportunity to make a significant impact for our broad customer base, including Fortune 100 companies, each and every day, while simultaneously building upon your existing skill-sets. The role will allow you to develop a variety of skills that will contribute to your entire career while working with a team of talented people who help our dynamic range of customers.
As a Technical Support Graduate Engineer, you will:
- Complete our New Hire Orientation and a thorough training program
- Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site
- Teach our users how to use our software as an instructor and trainer
- Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products.
- Grow your technical skill-set by developing a solid foundation in the AVEVA Products, related software and industry technologies.
- Self-motivated individuals with a customer mindset and desire to help people
- Enthusiasm for technical problem solving, with attention to detail and strong communication skills
- Ability to learn and research in a dynamic and engaging environment
- Bachelor's Degree, Master's Degree covering Material Procurement and Supply Chain Management
- Proficiency in a European language is a plus
- Competitive pay
- Mentorship: You will be assigned a technical mentor to guide you during your graduate programme
- Continuous Learning: You will be supported to gain the relevant professional development to support your work
- A comprehensive graduate development program
AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
Michael Page
Technical Support Business Analyst - Automotive Sector
Michael Page · Madrid, ES
Teletreball Agile TSQL
- Multinational Automotive Sector
- Technical Analyst SW related with Fleet Management (Miles preferred)
¿Dónde vas a trabajar?
Multinational Company (Automotive Sector)
Descripción
The Tech Support Business Analyst will provide hands-on development and configuration skills with the Sofico Miles system or similar ones such as Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab, etc, etc.
- Support to Multiple European Countries
o Triage incidents and defects
o Solve Incidents and fix Defects
o System Changes - Small to Medium, consulting on Large
- Become a EU expert for configuration and functional capabilities of Sofico Miles or similar software (Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab, etc), including: formula writing; scheduling; workflow; functional configuration; log interpretation; user administration; data query, extraction and upload; reporting.
- Provide 2nd level application support for functional and technical questions.
- Seek to ensure and maintain system standardisation across all countries
- Engage with IT vendor to prioritise and follow up incidents and change requests through to timely resolution.
- Continuously improve upon the business experience and identify solutions to improve efficiencies
¿A quién buscamos (H/M/D)?
The Technical Support Business Analyst should have the following skills:
- Excellent influencing skills coupled with ability to manage internal and external relationships and stakeholders
- Strong understanding Integration technologies
- Technical skills in areas such as
o SQL / database
o Reporting
- Can write and review detailed technical solution designs
- Excellent understanding of Integration best practices
- Very strong problem solving and root cause analysis skills
- Demonstrate strong ownership of task at hand and ability to see it through from issue to identification to resolution.
- Demonstrated ability to work in an agile, fast-paced environment
- Ability to work independently, with minimal direction
- Must be Fluent in English
Desirable:
- First hand experience in application management would be considered as an asset.
- Fleet Management System experience - Miles (Sofico) or similar ones: Renthub, B1 rental, Goom Rent, Webcar rent, GS base, FleetMaster, Geotab, etc, etc.
- Fleet or financial services industry experience
- Postfix (RPN) stack-oriented language skills
- Jasper reports
- Knowledge of French , Italian, German, Spanish is a significant advantage
¿Cuáles son tus beneficios?
Interesting professional opportunity