We have a professional development opportunity for you!
At DHL Global
Forwarding we are looking for a Key Account Manager to join our team, reporting
to the Business Development Head of Spain.
Give yourself a
chance and get in touch with us.
Why DHL?
Because we care about people and we put the customer at the center of our focus.
We have Certification as Top Employer and Best place to work in Spain and globally
Objetives
•Hunt
new strategic customers within the sectors assigned.
•Grow
new customer portfolio in terms of Gross Profit & Volume.
•Develope
assigned sectors in Gross Profit & volumes throuhg:
-Direct
hunting
-Design
sector solutions/strategy
Qualifications
-Deep understanding of global forwarding industry and knowledge on DGF products (air, ocean & customs) and biz models .
-Customer
management expertise in a multinational environment, with proven commercial
results.
-Ability
to identify customer needs and main stakeholders by gathering information and
building long-term relationships .
-Well-developed
communication and presentation skills, both in English & Spanish.
-Internal
& external networking capabilities.
-Ability
to develop value based & innovative solutions.
-Advanced
english level, both speaking & writing.
Main Functions & Responsibilities
-Identify top target customers & biz opportunites of the assigned sectors.
-Develop Win Plan
for target accounts, based on sector value propositions.
-Hunting Approach
by developing & managing customer portfolios based on consultative selling.
-Work with product
to design & develope value added services for the the assigned sectors.
-Compló with DHL sales processes; fully utilize all approved tools & processes to maximize the result of opportunities.
-Receive & share information with accuracy to ensure understanding & agreement with internal & external stakeholders.
-Prepare & share internally & with customers sector consultative presentations, including sector competitive advantages.
-Support & lead sector customer events.
-Prepare structured handover documentation and provide all relevant information to ensure proper customer implementation.
-Build and develop networks with colleagues across the business units to gain new biz/customers.
-Meet company rules, policies & service standards.
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