Company Description

BILKE offers bike tours on a regular basis and private tours for individuals and groups in Bilbao. We rent the most beautiful classic and electric bikes to make discovering Bilbao easy and fun.

Role Description

This is a full-time, on-site role located in Bilbao for an Assistant Manager. The Assistant Manager will be responsible for overseeing daily operations, managing staff, coordinating bike rentals and tours, ensuring customer satisfaction, and handling administrative tasks. The role also entails maintaining inventory and equipment, handling customer bookings, and providing excellent customer service.

Qualifications

• Experience in operations management and staff supervision
• Strong organizational and multitasking skills
• Excellent customer service and communication skills
• Familiarity with bike maintenance and rental operations is a plus
• Ability to work independently and handle administrative tasks efficiently
• Proficiency in Spanish and English languages
• Previous experience in the tourism or hospitality industry is beneficial
• Bachelor's degree in Business Administration, Management, Tourism, or a related field